Find hotels in Colonia Adolfo López Mateos, Cozumel from ₩50,531

"I liked everything & esp the wildlife.Buffet meals were good & a variety of options. Only recommend that they'd be more seating on the pathways between pool beaches. & Maybe a list of nightly entertainment in rooms"

"Is a Beautiful Hotel, the food is very good. "

"Our family of 4, daughters 10 & 12 and friends went to this resort for 10 days in February 2025. I cannot say enough good things about our experience. The resort is beautiful, well maintained and manicured. The staff were very kind and considerate. The room was well appointed and spacious. While there are only a few main restaurants there are other eating options that are available certain times - the quality of the food and flavours were quite good. Not even our pickiest eater went hungry. The pools are set at such a nice temperature, very good swimming options. The beach has suffered extensive erosion, but we still enjoyed swimming every day in the sandy area. The beach is cleaned and seaweed is removed each morning. We did not use the kids club, although they did have an extensive area suited to young children. The evening entertainment was limited, but the shows they had were well done. Overall the only small details that I can say on a less positive level were that the tv package was very limited and we could not cast our phone to tv to play movies and the beds were a little firm. "

"We had a lovely time at the reef, they have clean water fluntains all over the resort and the food never disappointed. Our room was a little small and the beds are not comfortable, there was also hardly any evening entertainment for the week thatvwe were there, so that was kind of boring. But we still had an nice time enjoying the pool and the beach"

"If you would like as near perfection this side of heaven, stay at Xcaret! This place is ideal for safety and security. Tip: Figure out which parks you want to visit before you arrive, actually call the hotel to reserve them! Restaurants, too, that require reservations. This way you'll get the most out of the tremendous amount available! Great for anyone -- except maybe the elderly? There was a lot of ground to cover every day. But if you're fit and can walk, enjoy the VAST offerings of Xcaret. Expect the best service and attention, a gorgeous property, unbelievable food, and lots to do."

"Great service and excellent food "

"This is the first time I have been in this hotel. We really had a good time. I loved the location. I would definitely come back."

"The staff was amazing! Everyone was so friendly and nice. The food is definitely catered towards Americans/visitors... It was good, but I don't think it's "authentic Mexican food" per se. The food is still good though. The pools/bars had great staff. There are plenty of activities to do through out the day. The evening shows are excellent - wouldn't miss that."

"We have visited Sandos Caracol twice and thoroughly enjoyed our time on both occasions. The food is excellent—we especially loved Fogo de Brazil, the Hibachi restaurant, and the Riviera. Even though we’re not typically fans of buffets, we found them to be fresh, well-stocked, and consistently good. Plus, the 24-hour taco bar is fantastic—having access to delicious tacos anytime is a huge perk! One of the most unique and incredible aspects of this resort is how seamlessly it integrates with nature. Seeing all the animals throughout the property is such a fun experience, and the on-site Mayan ruins add an extra layer of history and charm. The Mayan ceremony held one night was truly unforgettable. Our only real complaint—though it’s beyond the hotel's control—is the public beach right next to the resort’s beach. While it’s understandable that vendors are present, the constant interruptions from people selling massages, braids, and other items became excessive. Not only do they walk by repeatedly throughout the day, but they also tend to gather between the cabanas, sometimes blocking views just to chat with each other. Since we paid for the Select Club Adults-Only section, we felt it was frustrating how often they encroached on the space meant for guests seeking a more peaceful, exclusive experience. That being said, we didn’t let it ruin our time. We still loved our beach days—the cabanas are wonderful, and the overall atmosphere is fantastic. We’re already planning to return"