See all properties

The Royal Haciendas All Inclusive

4.0 star property
Family-friendly fun on the beach, with 6 outdoor pools

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Royal Haciendas All Inclusive

Exterior
Aerial view
6 outdoor pools, pool umbrellas, sun loungers
6 outdoor pools, pool umbrellas, sun loungers
Beach/ocean view
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • All inclusive
  • Bar
The price is ₩460,675
₩584,484 total
includes taxes & fees
Jan 23 - Jan 24

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Suite, 1 Bedroom, Beach View, Beachfront

In-room dining

Deluxe Suite, 1 Bedroom, Beach View, Beachfront

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 97 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

Pillowtop beds, in-room safe, individually decorated

Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 134 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Junior Suite Beachfront

Pillowtop beds, in-room safe, individually decorated

Deluxe Junior Suite Beachfront

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchenette
HDTV
  • 37 sq m
  • Beach view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Junior Suite 2 Children Stay Free

Pillowtop beds, in-room safe, individually decorated

Deluxe Junior Suite 2 Children Stay Free

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchenette
HDTV
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen

43-inch plasma TV with satellite channels, TV

Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 97 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Run of the House

Pillowtop beds, in-room safe, individually decorated

Run of the House

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
HDTV
Ceiling fan
  • 37 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen

Pillowtop beds, in-room safe, individually decorated

Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 134 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

Similar properties

Aerial view

Occidental at Xcaret Destination - All Inclusive

On private beach
Pool
Breakfast included
All inclusive
8.2 out of 10, Very Good, (3902)
The price is ₩410,812
₩499,407 total
includes taxes & fees
Jan 17 - Jan 18
Occidental at Xcaret Destination - All Inclusive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Playa del Carmen, QROO

What's nearby

  • Gran Coyote Golf - 8 min drive - 4.7 km
  • Playa Xcalacoco - 11 min drive - 4.4 km
  • Quinta Avenida - 13 min drive - 9.8 km
  • Playa del Carmen Main Beach - 13 min drive - 9.8 km
  • Punta Esmeralda Beach - 13 min drive - 8.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪The Fives Plaza - ‬5 min drive
  • ‪La Laguna - ‬14 min walk
  • ‪Arezzo - ‬5 min drive
  • ‪Breeze Pool Bar - ‬5 min drive
  • ‪Lizards Pool Bar & Terrace - ‬5 min drive

About this property

The Royal Haciendas All Inclusive

Upscale all-inclusive property near Playa del Carmen Main Beach
A free breakfast buffet, 2 poolside bars, and a swim-up bar are just a few of the amenities provided at The Royal Haciendas All Inclusive. This property is a great place to bask in the sun with a white sand beach, beachfront dining, and sun loungers. Indulge in a body wrap, a massage, and a body treatment at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. The health club offers yoga classes and fitness classes; other things to do include snorkeling, basketball, and kayaking. Free in-room WiFi is available to all guests, along with a grocery/convenience store and a terrace.
Other perks include:
  • 6 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free valet parking
  • Free bicycle rentals, 2 outdoor tennis courts, and express check-out
  • Babysitting (surcharge), wedding services, and coffee/tea in the lobby
  • Guest reviews speak highly of the family-friendly amenities, beach locale, and pool
Room features
All 252 individually furnished rooms include comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews highly rate the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Free toiletries and hair dryers
  • 43-inch HDTVs with satellite channels
  • Wardrobes/closets, balconies, and recycling

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Bicycling
Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kinokó
  • La Palapa del Sol
  • Los Murales
  • Pizza Luna
  • Sol y Luna Grill

Things to do

  • 2 outdoor tennis courts
  • 4 spa tubs
  • 6 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • Elevator

More

  • 18 buildings
  • 4 floors
  • Built in 2006
  • Designated smoking areas
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch HDTV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 600
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 1.96 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 600 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Royal Haciendas
Royal Haciendas All Inclusive
Royal Haciendas All Inclusive Playa del Carmen
Royal Haciendas Playa del Carmen
Royal Haciendas Hotel
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas All Inclusive All-inclusive property

Frequently asked questions

Does The Royal Haciendas All Inclusive have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

How much does it cost to stay at The Royal Haciendas All Inclusive?

As of Jan 6, 2025, prices found for a 1-night stay for 2 adults at The Royal Haciendas All Inclusive on Jan 23, 2025 start from ₩460,675, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Royal Haciendas All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Royal Haciendas All Inclusive?

Valet parking is free at this property.

What time is check-in at The Royal Haciendas All Inclusive?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at The Royal Haciendas All Inclusive?

Check-out is at 11 AM. Late check-out is available for USD 600 (subject to availability).

Are there all-inclusive benefits at The Royal Haciendas All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, sailing, and more.

Where is The Royal Haciendas All Inclusive located?

Nestled on the beach, this Grand Coral property is within 3 mi (5 km) of Chun-Zumbul (diving site), Quinta Avenida, and Playa del Carmen Main Beach. Playa Xcalacoco and Punta Esmeralda Beach are also within 1 mi (2 km).

The Royal Haciendas All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 969 out of 1647 reviews" "
Rating 8 - Good. 389 out of 1647 reviews" "
Rating 6 - Okay. 170 out of 1647 reviews" "
Rating 4 - Poor. 65 out of 1647 reviews" "
Rating 2 - Terrible. 54 out of 1647 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lindsay

Stayed 8 nights in Dec 2024

6/10 Okay

Adam Lee, Farmington Hills

Traveled with family and small children
Liked: Cleanliness
The food was the only redeeming part of this resort. There was almost no beach and the water was not swimmable. It was actually dangerous with the debris in the water. We constantly were harassed to buy a time share. When we did sit down to hear the timeshare they bent the truth about the discounted stay to stay there next year at a discount. I would not recommend this resort
Stayed 8 nights in Dec 2024

10/10 Excellent

Jacquelyn, Chicago

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families
Stayed 5 nights in Dec 2024

6/10 Okay

Rana

Traveled with family and small children
Disliked: Cleanliness, amenities
The beach was rocky. They also require you to move rooms for their timeshare customers on saturday.
Stayed 6 nights in Dec 2024

8/10 Good

Aun

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a decent experience staying at the Royal Haciendas. The food is good especially the Asian fusion restaurant. But be aware it is really hard to get a table there as it is always fully booked. The beach is non existent don’t come here if you planning to spend time on the beach. A big portion of the beach has been claimed by the ocean and the resort has been left with a little to almost no beach. That small beach area is not maintained at all.
Stayed 7 nights in Dec 2024

6/10 Okay

Arunmozhi

Traveled with family
Liked: Cleanliness, property conditions & facilities
Thebfacilities are clean. The room for a family of 4 with 2 murphy beds were good spacous and clean. Access to beach is good. 2 large swimup bar pools and 2 large lap pools were very clean and pleassnt
Stayed 6 nights in Dec 2024

8/10 Good

Jose m

Traveled with family
Liked: Cleanliness, staff & service
The beach has severe erosion. The food was ok. It’s a nice place but don’t spend a lot of money for it
Stayed 5 nights in Dec 2024

10/10 Excellent

Benoit

Stayed 4 nights in Oct 2024

2/10 Terrible

Darlyng A

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
If you’re coming to Cancun to spend time on the beach, this is not the resort for you. The beach here is non-existent. It’s filled with tree branches, trunks, and lots of rocks, making it unsafe to enter the water. Specially with kids. Additionally, the service around the pools was disappointing. Many of the waiters were rude and seemed overwhelmed. For example, I asked for pizza for my kids, and the waiters would respond rudely, saying they’d get it but that it would take a long time because they had to walk across the resort. While I understand their workload, the tone and attitude were unnecessary. Be cautious when booking, as we were charged an additional $700 upon arrival. Apparently, Expedia had incorrectly listed my teenager as being 12 years old or under, even though the correct age was reflected on the flight tickets. The resort refused to help and insisted on the additional charge. The food and drinks were also underwhelming compared to other all-inclusive resorts I’ve visited. One night, after returning late from Xcaret, we tried ordering room service. We started calling at 10 p.m. to place an order before the menu changed at 10:30. Despite multiple attempts and even asking the receptionist for help, no one answered, and we ended up going to bed hungry.In summary, between the non-existent beach, poor service, extra charges, and mediocre food, I cannot recommend this resort. There are far better options in Cancun.
Stayed 7 nights in Dec 2024

10/10 Excellent

Jackson, Torrington

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for Families. Rooms were very clean and the staff was awesome! We felt very safe at this Resort!
Stayed 7 nights in Dec 2024

6/10 Okay

Sali

Liked: Cleanliness, staff & service
Stayed 6 nights in Dec 2024

10/10 Excellent

Linda Anne, Sea Bright

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is under rated. For us this resort is a 10 ! We have been traveling to Cancun since 1990! This resort experience was the very best. The food is outstanding and the property is impeccable. They were booked and it did not feel crowded. The staff was so kind especially Rapheal who was our concierge! I had a heart attack the last day of our visit and the staff was phenomenal We can not thank them enough!

10/10 Excellent

ALMA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 4 nights in Dec 2024

10/10 Excellent

Carla Marriott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!! Well Kept. Nice pools. Ok snorkeling. Poor beach due to erosion
Stayed 4 nights in Dec 2024

10/10 Excellent

Deepak

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 5 nights in Dec 2024

10/10 Excellent

PETER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was terrific, property, staff and food. Would definitely stay here again.
Stayed 14 nights in Dec 2024

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

ragavenderan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great, Food was good. Lot of options. Great service and very clean amenities. All great! Only thing is the meeting they invited for 90 minutes for some presentation and extended it by 1 hour which made us to cancel other appointments and had cascading effects.
Stayed 5 nights in Dec 2024

8/10 Good

Serhan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and courteous. Property is clean. Beverages were not good. For smokers, smoking areas are very limited and small. Brekfast was average. Lunch and dinner in general was good and delicious. There is no outdoor bar after 6 pm.
Stayed 8 nights in Dec 2024

10/10 Excellent

Velmani

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went with my family and we had lots of fun and it’s a wonderful place to send quality time. We love the service and food.
Stayed 5 nights in Dec 2024

8/10 Good

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The landscaping is lovely and the grounds are very clean and well kept. The pools are great, it was nice that they raised the water temperature for the last couple of days. It was nice to have the paths to stroll in the evenings. We enjoyed our meals, mostly at the Papala del Sol. Cornelio provided exceptional service, as did Luis. And Emiliano was always so cheerful. We did manage to get reservations at Los Murales and it was also very good, great service by Leonel, as well as the Hibachi restaurant. We really enjoyed the music and entertainers at the various restaurants. Our room was very comfortable and well kept by Adriana. The only annoyance was the clanging sound of the dive boat oxygen tanks being loaded when the went out in the early mornings. This didn't happen every day, thankfully. Edin at the front desk was very friendly and helpful. He is extremely efficient and professional. Thank you Edin, hope to see you again soon! Angelina, the supervisor at Palapas kept a close eye on the operations and Luisa was a great hostess. We went to Aquasizes led by Miguel and BJ, they are so energetic it is impossible to keep up but we enjoyed trying! Very humourous. The only issue we had was an interaction at the Luna Grill. Server Samuel was rude and condescending. Details are shared elsewhere. Elsie at the beverage bar at Papala made excellent healthy drinks and always had a smile. Overall, we had a great vacation and hope to return soon.
Stayed 7 nights in Dec 2024

8/10 Good

Jeremy Thane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Michael, Oromocto

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Douglas

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and staff were amazing!
Stayed 7 nights in Dec 2024