잉글랜드의 럭셔리 호텔

“Visited for our 32nd wedding anniversary and was not disappointed. Booked a classic double room but when we arrived were informed that they upgraded us to an executive room which was really large and immaculately prepared. We had use of the spa facilities if needed for additional cost but free use of the swimming pool, jacuzzi and sauna for 1 hour per day which made for a relaxing time after a long walk around York. Breakfast was really nice with a large choice of continental and cooked...

“It was nice and pleasant place to stay close to airport.”

“Another wonderful stay at the Grosvenor. Very helpful staff throughout our visit. Sublime Suite. Fantastic breakfast and the most delicious meal in the Arkle restaurant. ”

“Amazing service from check in to check out! ”

“This hotel used to be my favorite, but now this hotel has become.a bit of disappointment. The room had a very small window and the staff failed to clean the room as requested. When we asked for still water, sparkling water was delivered twice. The turn down service was provided quiet late around 9 PM which made our sleep inconvinient. Overall this beautiful hotel is not what it used to be. Not sure if we will go back.for the price we paid.”

“위치는 아주 좋아요 근데 방에서 꿉꿉한 냄새가 나서 컴플레인을 했더니 스프레이를 주면서 뿌려보라며.. 이게 냄새가 호불호가 있을수 있다했는데 방에서 나는 냄새는 그런 향이아니라 전반적으로 나는 꿉꿉한 냄새여서 없어지지 않았고 에어컨에서 냄새가 나는거 같아 그것도 끄고 생활했습니다 외관은 화려하나 실내는 좀 별루고 호텔앞 택시에서 짐을 내려도 거들떠도 안보는 그런 무례한 행동에 다음번엔 절대 가지 않을꺼에요”

“모든면이 훌륭해요. 전경이 너무 멋있고 런던이 한눈에 펼처저 있어요. 비싼게 문제지만 욕조도 좋고 서비스도 좋아요. 다음에 또 가고 싶어요.”

“Lovely room, friendly staff. Beautiful spa. Central location. ”