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“The spa was very good”

“We stayed in room 2 Delightful room but windows were very drafty they could do with new windows ”

“This is a wonderful hotel with great service, really comfortable rooms - and the fact that you can access the thermal baths is the icing on the cake! Just a few minutes from the station and the main shopping and tourist areas, the hotel is really well situated yet feels like an oasis of calm. The one minor downside was that the restaurant wasn't open on a Monday, but there were plenty of dinner options nearby. It is one of our favourite places to stay in Bath and we would highly recommend it.”

“Friendly staff, good clean rooms and comfy beds. Spa facilities very nice too!”

“Room big and had everything you need. Love atmosphere here and love pool and spa and food delicious and staff always helpful highly recommend. ”

“Lovely hotel in a beautiful location. Have stayed here before but what made it really special this time was Bruno and the care he took with our room and my husband who was recovering from a knee operation”

“Fabulous stay as always. This was our 5th stay at lakeside and we love the peace and relaxed luxury of the place. We took full advantage of the pool and surrounding facilities and I had the most amazing facial. Our room was upgraded to a suite which was a nice bonus and we had a fabulous sleep in a very comfy bed. Love it here, and we will return.”

“Great room and service ”