Tancah, Tulum hotel rooms at the Palladium

"Beautiful property. My room view was amazing. Aside from having 7 restaurants, nightly entertainment, spa, gardens, beach, wildlife, in the end my most memorable moments came through interactions with resort staff. Everyone we encountered always had a smile, was respectful and helpful. The restaurant staff was wonderdul. I want to especially thank and recognize the fine gentlemen at preferred breakfast at Portofino. They are Rene, Javier, and Edgar. Their excellent service and kindness left an...

"反馈内容： The hotel is excellent! However, the restaurant service is extremely slow, and the road leading to the hotel is the worst I have ever seen. These issues significantly detracted from an otherwise great experience. I hope improvements can be made in these areas."

"We loved our time at VR Club! The resort is quiet and small and has a very family atmosphere. The staff is attentive to all needs and strives for excellence in every area. Food was delicious, room cleaning was excellent, all services were fantastic! Will definitely return! "

"I was in Tulum alone for a few days as I needed to catch a later flight than my friends. This hotel was exactly what I was looking for. Clean and comfortable room that was pleasantly decorated and a great view of the sea. They even provide paddle boards and canoes. I felt very safe and the WiFi was great for me to get work done. The staff were so so wonderful. The only reason four and not five stars is because the food was just ok - definitely not bad. I did come during low season though. "

"The staff was consistently excellent. "

"Nice private feel. Quiet and just enough vibe of eating and chilling on beach. Staff was very friendly. Oscar, santos and Jose. The restaurant was easily accessible and provided what we needed all trip!"

"Take the tours they offer! Educational, beautiful and fun! One of the most beautiful places I’ve stayed. Breathtaking property, comfortable, clean room, excellent food, (a little pricey but as expected when paying the gringa tax ;) Will return. "

"A fantastic experience! Highly recommend!"