Tancah, Tulum hotel rooms at the Palladium

"Gerardo and Erick made our stay at Family Selection excellent. They helped us make several reservations and made everything very luxurious. Definitely a 5 star rating for both of them."

"The white sands pool was great! It was large, clean, quiet with sufficient chairs! White sands beach area is small, but you can always walk down to the sisters resorts beach areas, but you will not have access to the chairs within those sections. Staff were great Ceilo and David were the best with securing dinner reservations for us, as they were stationed in building 59 during the early mornings and late nights. Rooms were super clean and refreshed daily, they did smell of mildew upon...

"We had a great experience in the family selection. Staff is great butler service was a plus. Would recommend to family’s with children "

"Beautiful property but the food was not great at the restaurants we were pushed to make reservations with. The buffet was the same food as the restaurant food just on a different scale. Also we had a hard time getting a hold of guest services for towels, the room was cleaned towels were taken but never replenished. Took 2 days for that to resolve. "

"Rooms, pool, restaurants, bars, sport area were all awesome. Staff was awesome as well."