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"So close to earning the fifth star. Just little things like better quality toiletries (add conditioner & body lotion). Have towels available at the pool across the street, provide drinking water at the pools, our dresser tops in the room were never cleaned (I cleaned the rings from glasses!). "

"We loved the privacy and seclusion of the property. The front desk and restaurant staff were very friendly and helpful. The restaurant menu was fine for about 2 nights, but if one stayed longer, it was limited. Some of the lounge chairs were looking a bit worn. We would have liked the pool to be accessible for evening swimming. The pool area was completely dark by 7 pm. We thoroughly enjoyed our visit to Sugar Beach Hotel."

"For a family resort it was shockingly quiet. We enjoyed our stay. Resort DEFINITELY needs more clear and visual signage all Over the property, as well as more lighting at night tine"

"The stay was amazing. The Westin app and using that the reserve dinner was not user friendly. It was not responsive so you couldnt read the menus and dinner availability was very limited. We were better off calling the help line and getting reservations that way. Plus any additional service like golf or spa was done outside of the app. "

"A nice size resort. Very friendly and quality staff. Food was ok. Many walkable dining options in area. Rooms very clean and have everything. Every guest I talked to loved it there. "

"Our stay was great. Hotel is a little out dated and food variation could be better. Buffet No meal rotation same options everyday. "

"Liked the Property but I was entertaining 3 Friends early for one night before our weeks Condo. stay, the bathroom tub was so discusting I have a picture, The worse was the phone line did not work and we were cut off from all communication. When a neighbor heard of the problem called from her cell, they then said they were not coming that night Friday, but will be there 9am Sat. am I let them know we were checking out at 11 so do not come at 9am. We were then stuck with out communication, I...

"Beautiful beachfront location. Lush tropical landscaping and rooms are spacious and very clean. Wonderful and friendly staff."