6/10 Okay
ADA
Traveled with partner, Traveled with family
Feb 2, 2025
Staff have very difficult time understanding and speaking in English. Very hard to explain and convey complains. We book this hotel bec of location and has onsen inside. Hotel staff does not check people who come inside the women spa, doea not follow rules - using cellphone, towels and very noisy inside the spa. I complained but they said they cannot check all the time. I told them i was dressing up, a teenager was using her cellphone inside even though there is a big sign no cellphone allowed. I am not considering coming back nor will not recommend this hotel to other family or friends.
ADA
Stayed 3 nights in Jan 2025