Ixtapa - Zihuatanejo, Mexico hotel rooms at the Independent

"Beautiful property, great food, excellent service"

"Excellent location, excellent restaurant, great staff, very clean. Room small with not enough storage. TV remote didn’t work. Room kept very clean and tidy by staff. All in all, a great hotel! We’ll be back!"

"I have been coming to this hotel for 12 years. Now that I am getting older, I would love hand rails so I can keep coming for 10 more years. "

"This hotel is very nice and in an area that is not loud during the night which made it perfect for relaxing. They have a nice restaurant with a beautiful view, the breakfast was delicious. They have a happy hour twice a day. The rooms are left spotless with the cleaning staff. The street at the entrance takes you to so many local eateries. The only thing I wish they had was a coffee maker in the room, they do offer free coffee in the morning and it’s very rich, however you do have to go down to the restaurant to get it. "

"Beautiful ocean front property "

"When we got out of the taxi the bellman remembered from previous visits and said welcome home, calling us by name. The staff is the best. "

"Great room with lovely views. Comfortable! Great pool area!"

"My stay at Cala de Mar in Ixtapa was truly fantastic. The room was stunning, featuring a private jacuzzi with breathtaking views, creating the perfect spot to unwind. The hotel was impeccably clean, and the staff was warm and attentive, making the experience even more enjoyable. While the hotel is exceptional, a few improvements could elevate it further. First, gratuities are already included, but this isn’t clearly communicated, which can cause confusion. More transparency would enhance the experience. Second, while the food was decent, a more skilled chef would bring the dining to the same high standard as the rest of the hotel. Additionally, the Seafood Market restaurant’s reservation system needs improvement—despite requiring reservations, my table was given away to other guests. Another issue was room service, which often took up to an hour—a long wait for a luxury hotel. Improving efficiency here would be a great enhancement. Despite these minor issues, Cala de Mar remains an incredible destination. The breathtaking views, exceptional rooms, and welcoming atmosphere make it a wonderful place to relax. With a few refinements, it has the potential to be truly world-class. I highly recommend it for anyone looking for a luxurious, peaceful, and scenic escape in Ixtapa!"

"Beautiful views , nice room"