Gulf Coast, United States of America hotel rooms at the Universal Orlando Resort

"Need to improve quality of food"

"Excellent staff who were very attentive and customer focused."

"Really cool place to stay with an interesting history. Rooms were nice and the food was excellent. It’s quite expensive but it is a premier resort. The only strange thing was that we could not get ice directly as it had to be brought to our room "

"The Grove Resort was an excellent facility! I enjoyed the property completely. The rooms were spacious and modernly styled. There were so many activities for our kids to get involved in. My only complaints: food on the resort are over priced. The check-in process is horrible!!"

"Loved! 😃"

"Clean room, nice amenities"

"Check in was smooth and the room is perfect "

"My stay was awesome! I enjoyed everything about my stay and the staff was very friendly 😊"

"I thought the hotel was perfect, from check-in to check-out. The only thing that concerned me was the lack of life guards on duty around the pools. My friends and I were lucky enough to have stayed in the River Island section of the hotel. We had walking distance access to the pool and lazy river, which were fabulous. However, what I did not understand was the amount of groups standing in the lazy river playing football? They would be throwing the football over adults, children, and babies. One ball hit me in the face, it hurt, imagine if that had been a baby. I was surprised this was allowed to happen, and the lack of life guards monitoring who should have stopped this. I would suggest the hotel address this issue before an accident occurs."