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"We enjoyed the resort as a whole. Excellent restaurants, clean spacious rooms, friendly staff and fun gaming activities. However, we observed a dog being allowed in the casino, the lobby and in the Signatures Bar and Grill on March 22, 2025. This was not a service dog. The resort website states that no pets are allowed. Pets should never be allowed in food areas especially. There are people who are allergic to dogs also."

"The front desk people were very helpful. Breakfast was good. Rooms were very clean "

"Great stay as always only down side was the elevator didn’t work. "

"Our room had a window seat overlooking the inner harbor and all the attractions were walkable. The hotel and staff were excellent. "

"Amazing experience, good value"

"The staff was helpful and kind. The rooms were very clean. So was the property."

"We had an absolutely wonderful stay. The hotel is in a beautiful area with lots of great food choices. "

"Staff were accommodating and friendly. Nice welcome Happy Hour. Room was comfortable with nice Harbor view. We enjoyed our stay."

"I had a great experience until the evening. My room had 3 decaf pods. I brought them to the Bonvoy desk and asked for regular coffee. 5 hours later I return to my room and… no coffee. I went back to the Bonvoy desk and tell the staff member that I still do not have coffee, at which time another staff member comes up to me and asks me to step back because I am “berating” them. He then told security I threw the coffee pods at him when he was nowhere around when I handed them to her colleague. I am flummoxed by the situation as an individual and corporate client. All I wanted was coffee to be human for my 6 am meeting tomorrow."