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The Claridges New Delhi

5.0 star property
Luxury New Delhi hotel in Delhi Cantonment with 4 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Claridges New Delhi

Front of property - evening/night
Garden
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Outdoor pool, pool umbrellas, sun loungers
Lobby sitting area
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Gym
    Gym
  • Room service
    Room service
The price is ₩314,547
₩371,165 total
includes taxes & fees
Dec 3 - Dec 4

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Room, Non Smoking, Balcony (Heritage)

Room, Non Smoking, Balcony (Heritage) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, Non Smoking, Balcony (Heritage)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 King Bed

View all photos for Luxury Suite, Non Smoking (Heritage)

Luxury Suite, Non Smoking (Heritage) | Living area | 55-inch plasma TV with digital channels, TV, Netflix

Luxury Suite, Non Smoking (Heritage)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Non Smoking, Terrace (Heritage)

Room, Non Smoking, Terrace (Heritage) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, Non Smoking, Terrace (Heritage)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Plasma TV
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking (Viceroy House Estate)

55-inch plasma TV with digital channels, TV, Netflix

Suite, Non Smoking (Viceroy House Estate)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 119 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, Non Smoking (Heritage with Whirlpool)

Luxury Suite, Non Smoking (Heritage with Whirlpool) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Luxury Suite, Non Smoking (Heritage with Whirlpool)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Private outdoor spa tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Non Smoking (Boutique)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, Non Smoking (Boutique)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Plasma TV
  • 26 sq m
  • Sleeps 2
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, Non Smoking (Heritage Parlor)

Suite, Non Smoking (Heritage Parlor) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, Non Smoking (Heritage Parlor)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Plasma TV
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Non Smoking (Heritage Parlor)

Room, Non Smoking (Heritage Parlor) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, Non Smoking (Heritage Parlor)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Plasma TV
  • 42 sq m
  • Sleeps 2
  • 1 King Bed and 2 Twin Beds

View all photos for Room, Non Smoking (Heritage)

Room, Non Smoking (Heritage) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, Non Smoking (Heritage)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Plasma TV
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Pool View (Heritage)

Room, Pool View (Heritage) | View from room

Room, Pool View (Heritage)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Plasma TV
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, Non Smoking (Lutyens)

Luxury Suite, Non Smoking (Lutyens) | Living area | 55-inch plasma TV with digital channels, TV, Netflix

Luxury Suite, Non Smoking (Lutyens)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking (Prestige Estate)

Suite, Non Smoking (Prestige Estate) | Terrace/patio

Suite, Non Smoking (Prestige Estate)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 167 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking (Diplomatic)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, Non Smoking (Diplomatic)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 119 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Non Smoking (Cabana)

Room, Non Smoking (Cabana) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, Non Smoking (Cabana)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Plasma TV
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, Non Smoking (Cabana)

Executive Suite, Non Smoking (Cabana) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, Non Smoking (Cabana)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Plasma TV
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking (Willingdon Crescent)

Suite, Non Smoking (Willingdon Crescent) | Living area | 55-inch plasma TV with digital channels, TV, Netflix

Suite, Non Smoking (Willingdon Crescent)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 119 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking (Regent)

Suite, Non Smoking (Regent) | Living area | 55-inch plasma TV with digital channels, TV, Netflix

Suite, Non Smoking (Regent)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
12 Dr APJ Abdul Kalam Road, (Formerly known as Aurangzeb Road), New Delhi, National Capital Territory of Delhi, 110011

What's nearby

  • Dhaula Kuan - 4 min drive - 4.0 km
  • Embassy Of United States - 8 min drive - 7.1 km
  • Sarojini Nagar Market - 10 min drive - 9.1 km
  • Janakpuri District Centre - 11 min drive - 9.6 km
  • Worldmark - 12 min drive - 10.6 km

Getting around

  • New Delhi Brar Square Station - 5 min drive
  • Dhaula Kuan Station - 6 min drive
  • Indira Gandhi International Airport (DEL) - 22 min drive

Restaurants

  • ‪Café Coffee Day - ‬3 min drive
  • ‪Food Story - ‬1 min drive
  • ‪Café Coffee Day - ‬19 min walk
  • ‪Burger King Drive-thru - ‬5 min drive
  • ‪Big Yellow Door - ‬8 min drive

About this property

The Claridges New Delhi

Luxury family-friendly hotel located in Delhi Cantonment
At The Claridges New Delhi, you can look forward to an art gallery on site, designer stores on site, and a coffee shop/cafe. Treat yourself to a hot stone massage, reflexology, or a facial at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Mediterranean cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a hair salon.
Other perks include:
  • An outdoor pool with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking and valet parking
  • Limo/town car service, continental breakfast (surcharge), and RV/bus/truck parking
  • Express check-out, express check-in, and babysitting (surcharge)
  • Guest reviews say great things about the helpful staff
Room features
All 132 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Egyptian cotton sheets, pillowtop mattresses, and down comforters
  • Bathrooms with designer toiletries and hair dryers
  • 55-inch plasma TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, separate sitting areas, and mini fridges

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Heritage Hotels of India.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free secured, uncovered self parking on site
  • Free valet parking on site
  • RV/bus/truck parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: INR 1,280 for adults and INR 750 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aura- The Vodka Bar
  • Dhaba
  • Jade
  • Pickwicks
  • Sevilla

Things to do

  • Art gallery
  • Billiards/pool table
  • Designer stores
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • DVD player
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 3 floors
  • Banquet hall
  • Built in 1952
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch plasma TV with premium digital channels
  • DVD player
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 2:00 PM and 6:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 1 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately INR 1280 for adults and INR 750 for children
  • Airport shuttle fee: INR 1575 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:00 PM and 6:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed in guestrooms after 9 PM.
Outside food and beverages are not permitted on the premises.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Claridges New Delhi Hotel
Claridges Hotel New Delhi
Claridges New Delhi
New Delhi Claridges
The Claridges Delhi
Claridges Hotel Delhi
The Claridges Hotel New Delhi
Claridges India
The Claridges New Delhi Hotel
The Claridges New Delhi New Delhi
The Claridges New Delhi Hotel New Delhi

Frequently asked questions

Does The Claridges New Delhi have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Claridges New Delhi?

As of Nov 23, 2024, prices found for a 1-night stay for 2 adults at The Claridges New Delhi on Dec 3, 2024 start from ₩314,547, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Claridges New Delhi pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Claridges New Delhi?

Self parking and valet parking are free at this property.

What time is check-in at The Claridges New Delhi?

Check-in begins at 2 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 2:00 PM–6:00 PM for a fee.

What time is check-out at The Claridges New Delhi?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does The Claridges New Delhi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 1575 per vehicle applies.

Where is The Claridges New Delhi located?

This family-friendly New Delhi hotel is located in the business district, 1.7 mi (2.8 km) from Dhaula Kuan, and within 6 mi (10 km) of Janakpuri District Centre and Gurudwara Bangla Sahib. Sarojini Nagar Market and Lodhi Garden are also within 6 mi (10 km).

The Claridges New Delhi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 522 out of 879 reviews" "
Rating 8 - Good. 227 out of 879 reviews" "
Rating 6 - Okay. 79 out of 879 reviews" "
Rating 4 - Poor. 30 out of 879 reviews" "
Rating 2 - Terrible. 21 out of 879 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Olivier

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room was noisy with two very small beds. Door room so poor you could see the light shine through
Stayed 3 nights in Nov 2024

6/10 Okay

Esther

Liked: Property conditions & facilities
Upgraded to room next to service area. Noise was so loud and continuous. Requested room change and down graded to room that had little to offer. Wi-Fi was down more often than not. Made working impossible. Average hotel compared to how it was pre covid.
Stayed 2 nights in Nov 2024

10/10 Excellent

Esther

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are renovated to a high standard. Staff were very helpful and professional. Food was delicious. I was attending a wedding at the venue and it was very beautifully done.
Stayed 1 night in Oct 2024

8/10 Good

Pooja

Stayed 3 nights in Oct 2024

6/10 Okay

Christian

Stayed 2 nights in Oct 2024

10/10 Excellent

Neeraj

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing in every respect . Staff , rooms ,restaurant best in the eorld . A total luxury hotel in every style.
Stayed 3 nights in Oct 2024

10/10 Excellent

Prue

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very exceptional service! Beautiful food, rooms & swimming pool!
Stayed 2 nights in Oct 2024

10/10 Excellent

Venkatesh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service. Service. Service.
Stayed 2 nights in Oct 2024

2/10 Terrible

Amarinder

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
I had a terrible experience with the staff while checking in I requested the reception staff for a late check-in and they agreed to it and wrote the same on my check-in document, however, they changed their mind after 2 days the receptionist started calling me around 10 and started bugging me to check out at 12, as my wife was not keeping well I requested them to consider my request but all in vain, then I had to book another hotel. Then at the check out when I showed my displeasure about the services the staff just said sorry which was not helpful at all, I live in the US and have been to many countries but have never seen this kind of service the staff needs to adhere to promises they make at the time of check-in, because when we travel we make days plans according to the promises made by hotel staff. Overall I would not recommend this hotel to any of the fellow travelers its expensive and services are not at par to the amount you pay plus horrible hotel staff
Stayed 2 nights in Sep 2024

10/10 Excellent

david

Stayed 1 night in Sep 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Harsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Amrit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

cesare1602

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Lalrintluanga

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Uttara

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very well furnished but poor upkeep
I was disappointed about a few things. The room was contemporary which was a very good thing. But it faced the parking area and had very little day light. The lighting only had 3 settings so I could not decide which ones to switch on or off. The toilet hand shower was not working. The phone would not dial out to reception, dining or any hotel services. It was not properly fixed even after complaining.
Stayed 1 night in Aug 2024

10/10 Excellent

Holly

Business traveler
Wonderful service, elegant and interesting
I really like Claridges. The hotel has a lot of character. The rooms are different from each other. There is a whole interesting complex to walk around. The staff there are wonderful- from the desk staff to the breakfast staff to the housekeeping. Very helpful friendly and accommodating without overdoing it. My only real complaint would be that the food is very expensive- especially after all of the taxes get added on. That being said I think the food at both their Thai restaurant and the Chinese restaurant surprised me with the quality- as in people who appreciate authentic cuisine will enjoy it.
Stayed 3 nights in Jul 2024

8/10 Good

Nivedith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Great place.
Fantastic location. Great staff. Good food. Well fitted out rooms. Only negative was that there seems to be work going on so lots of drilling and banging. My room was changed after I complained. Make sure you get a room without this issue.
Stayed 1 night in May 2024

6/10 Okay

Nivedith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel doesn’t accept member privileges
The hotel didn’t accept any of the member privileges / credit vouchers of the Gold Member status. This is the 1st hotel this has happened at.
Stayed 1 night in May 2024

4/10 Poor

galvin

Liked: Amenities
Excellent hotel but I didn’t like the service I received. Firstly, the paid for dinner is only available for guests at standard restaurant but reception told me I had 4 dining options and I ended up in Italian restaurant Sevilla and after ordering the started I advised that I had already prepaid and it was then that I was advised to go back to the reception area where the standard restaurant was. On my second night whilst taking a call a rude security guard asked if I was patron and asked my room number. Totally unacceptable provocation
Stayed 1 night in May 2024

2/10 Terrible

Haryash

Stayed 1 night in May 2024

8/10 Good

galvin

Liked: Cleanliness, staff & service, property conditions & facilities
Meals included in booking only available at the shuttle class restaurant. I wasn’t told about this and ended up the Italian Restaurant Sevilla. Not good
Stayed 1 night in May 2024

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Apple

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

baiqiao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best of the best. I love this place!
Stayed 1 night in Apr 2024