Brownsea Island, Poole hotel rooms at the Quantum Hotel Group

"When I booked the room it was saying that there is available parking. But nowhere that I have to pay. Once arrived at the hotel they said that I have to pay for the parking £6 a night. As I was staying for two nights I had to pay £12. That completely fine but after 4 days I got myself a PCN for not paying the car park. "

"I was advised by staff at the Cottonwood Boutique Hotel that their sister hotel, the Ocean View Hotel was closed due to maintenance. So I can not give you feedback for that stay. However, I was given a room at the Cottonwood Boutique Hotel instead. Normally when I stay at the Cottonwood Hotel it is for a break and I always book the ocean view room. I had stayed on the Friday and Saturday I was put in a small double at the back of the building, so decided to book a double at the Ocean View for...