2/10 - 너무 별로예요
Brandon
2024년 12월 17일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was a mess no soap nothing! The customer service sucks the front desk was more busy with her phone than to help us! Our TV was not working and they change room at 11 when they could had changed us a long time ago when we checked in. Then in the morning when I checked out I tried to make a proper complain and the front desk lady told me welcome to Mexico I can not complain and my complain is not valid and that this is not United States! Really then why pay for a hotel that won't accomodate you. That hotel was terrible and I wish I can get my money back
Brandon
2024년 12월에 1박 숙박함