6/10 - 괜찮아요
dina 님, bedford
가족 여행
2025년 2월 21일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were checked in by someone who made some inappropriate remarks. He failed to mention our VIP perks, when I reminded him he said no upgrades were available for the entire stay. The room was not clean, found a used q tip in the closet floor. Rug full of stains and all furniture was outdated and showed signs of wear and tear. No complimentary teapot, slippers or water provided. Unnecessary surcharges on anything you order. Mandatory and overpriced valet parking as there is no where else to park nearby. Five star hotel prices for two star amenities and service. Only positive is that the beach staff were very attentive and kind. Would never stay here again!
dina
2025년 2월에 3박 숙박함