Search Apartments in Mahwah - Nanuet

"The room I was assigned was in a poor state of repair. Specific issues included: - The curtain rod had fallen down, requiring me to fix it myself. - The room lacked the private shower that was advertised and indicated in the reservation details. Furthermore, my room was changed by the host prior to my arrival without my request. I was only informed of this change via a phone call. Given the dilapidated condition of the accommodation and the discrepancy with the advertised amenities, I...

"We were told the day of our arrival that we were being moved to another property 40 blocks farther from the city. What choice did we have at this point? The alternate accommodations did not have a comfortable seating area for the 4 of us (one of the reasons for our original property choice) and was not as convenient for our preferred transportation options, and it was very different from the photos of the original reservation property. The whole experience felt like a bait & switch. We asked for...