도우너스 그루브 리조트

"4성급 호텔이라 깔끔하고 공항내 위치하여 이동이 용이하고 좋습니다"

"공항근처 호텔로 하루 묵기에 좋습니다"

"Clean, kimd, spacious"

"깨끗하고 조용합니다 공항과 호텔 이동시에 제공되는 셔틀서비스도 아주 훌륭합니다"

"Very affordable and worth visiting. Bed is comfortable"

"Great place to stay. Very kind host~!!"

"Everything was good. Target is walking distance. They run a shuttle as well. Wifi is little slow, but no problem with youtube/netflix. Breakfast was ok. Nothing crazy but solid."

"직원들은 모두 친절 하였으며 호텔 청결 상태는 매우 좋았습니다. 다운타운에서 멀지 않아 이동하기 좋았고 주차는 발렛 또는 주변 유로 추자창을 이용하면 됩니다. 실내 인테리어는 모던해서 좋았습니다."

"DO NOT GO HERE. This place is infected with cockroaches. You will experience cockroaches in your bed when you wake up, crawling on you in your sleep. I went here to have some rest from exhausting work, and found a cockroach on the desk. I called the front desk and they said pest control is not available at 11PM, rooms are fully booked, and they do not have authority to give me a refund or any compensation. I tried to cope with the cockroach which I haven't found, and went to sleep at 1:30AM without getting into the sheets, which I could not trust anymore at that moment and didn't even turn off the lights. At 4:00AM, I felt something weird and woke up to see the cockroach on my bed. I immediately packed everything up and escaped from that room and went to the lobby only to hear that they don't have authority again. The manager, Gabe spoke to me on phone after 2 phone calls and I am still waiting for him to send me an e-mail about the compensation the hotel will give me. This was totally unacceptable, and i do not understand that it is taking this long for them to give a response for such a terrible experience. I need at least a full refund on this."