9/10 Wonderful! (340 reviews)
The property itself was fine. We had three rooms for our family and stayed in the Crockfords Tower. Our kiddos were with us (5 and 10) and I felt comfortable with them venturing around the property with the nanny.
My dissatisfaction comes primarily from after checking out. My mom left some clothes in a drawer and a large sum of money in the safe and called immediately upon our arrival at home. She submitted the report for the lost items, only to be told "we didn't find them." Honestly, that's enough to ensure we will never stay there again. The clothes were there, the money was there. I thought the days of having your stuff stolen in a hotel room were gone, but I guess not.
Reviewed on Oct 29, 2024