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Candlewood Suites West Springfield, an IHG Hotel

2.5 star property
Hotel in West Springfield with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Candlewood Suites West Springfield, an IHG Hotel

Exterior
Gazebo
Suite, 1 Bedroom | Desk, blackout drapes, soundproofing, iron/ironing board
Exterior
Free toiletries, hair dryer, towels

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Hot Tub
  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Parking included
    Parking included
  • Laundry
    Laundry
The price is ₩127,864
₩146,340 total
includes taxes & fees
Nov 15 - Nov 16
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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds | Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
LED TV
Fan
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
LED TV
Fan
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
LED TV
Fan
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
LED TV
Blackout drapes/curtains
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
LED TV
Fan
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
LED TV
Fan
  • Sleeps 2
  • 1 Queen Bed

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Parking included
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The price is ₩152,292
₩172,775 total
includes taxes & fees
Dec 2 - Dec 3
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About the neighborhood

Map
572 Riverdale St, West Springfield, MA, 01089

What's nearby

  • Big E - 13 min walk
  • MassMutual Center - 4 min drive
  • MGM Springfield - 5 min drive
  • Eastern States Exposition - 5 min drive
  • Baystate Medical Center - 5 min drive

Getting around

  • Springfield Union Station - 7 min drive
  • Bradley Intl. Airport (BDL) - 26 min drive

Restaurants

  • ‪Wood-N-Tap - ‬15 min walk
  • ‪Puerto Rico Bakery - ‬4 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Panera Bread - ‬17 min walk
  • ‪Starbucks - ‬16 min walk

About this property

Candlewood Suites West Springfield, an IHG Hotel

Hotel near MGM Springfield
A grocery/convenience store, a coffee shop/cafe, and dry cleaning/laundry services are just a few of the amenities provided at Candlewood Suites West Springfield, an IHG Hotel. For some rest and relaxation, visit the spa tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • A front-desk safe, coffee/tea in the lobby, and a computer station
  • Concierge services, barbecue grills, and outdoor furniture
  • Guest reviews speak highly of the helpful staff
Room features
All 71 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 42-inch LED TVs with premium channels and DVD players
  • Kitchens, refrigerators, and dishwashers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels
  • DVD player
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Pitbull dog breeds are not permitted.

Renovations and closures

The following facilities or services will be unavailable from October 16 2024 to December 31 2024 (dates subject to change):
  • Spa tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0000503250
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Hotel West Springfield
Candlewood Suites West Springfield
West Springfield Candlewood Suites
Candlewood Hotel West Springfield
Candlewood Suites West Springfield Hotel
Candlewood West Springfield
Candlewood Suites West Springfield

Frequently asked questions

Does Candlewood Suites West Springfield, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–9:00 PM. The pool will be unavailable from October 16 2024 to December 31 2024 (dates subject to change).

How much does it cost to stay at Candlewood Suites West Springfield, an IHG Hotel?

As of Nov 5, 2024, prices found for a 1-night stay for 2 adults at Candlewood Suites West Springfield, an IHG Hotel on Nov 15, 2024 start from ₩127,864, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Candlewood Suites West Springfield, an IHG Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 60 lbs per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Candlewood Suites West Springfield, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Candlewood Suites West Springfield, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Candlewood Suites West Springfield, an IHG Hotel?

Check-out is at 11 AM.

Where is Candlewood Suites West Springfield, an IHG Hotel located?

Situated near the airport, this hotel is within a 10-minute walk of Q Pin 2's and Connecticut River. Big E and Majestic Theatre are also within 1 mi (2 km).

Candlewood Suites West Springfield, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 298 out of 621 reviews" "
Rating 8 - Good. 196 out of 621 reviews" "
Rating 6 - Okay. 76 out of 621 reviews" "
Rating 4 - Poor. 34 out of 621 reviews" "
Rating 2 - Terrible. 17 out of 621 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Kristen

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no pool available despite the fact that it was advertised as having a pool. We drove six hours for a wedding through traffic, finally got there, and saw they the pool was closed for maintenance. Asked the hotel staff for accommodation for the inconvenience and they said we could have a refund for our stay and could stay somewhere else. There were likely no places to stay at that time (930pm) so we had no choice but to stay there. The hotel was advertised as having an 8.2 rating out of ten and candlewood suites has had a good reputation so I thought it would be a nice hotel at least. The hotel was more like a motel with people staying there long term and the room was dingy, the toilet was loose on the floor. If there's no pool available it should not be advertised as such- the pool was the reason we booked the place and paid extra for it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Katherine

Stayed 7 nights in Jun 2024

10/10 Excellent

Lisa

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and comfortable.
Stayed 1 night in Oct 2024

4/10 Poor

Karina

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The person at the front desk was pretty stand offish. The keys kept disabling and the elevators were slower than molasses.
Stayed 2 nights in Oct 2024

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Oct 2024

6/10 Okay

Jonathan

Stayed 1 night in Sep 2024

8/10 Good

Sally

Liked: Property conditions & facilities
Fit our needs
Stayed 1 night in Sep 2024

10/10 Excellent

Marcela

Stayed 2 nights in Aug 2024

8/10 Good

Rachael

Stayed 1 night in Aug 2024

8/10 Good

June

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's great to be able to cook meals during a stay and have separate bedroom . Only thing I didn't like was there isn't an oven.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Monica

They need to clean the rooms more often than once a week
Stayed 7 nights in Aug 2024

10/10 Excellent

Basilio

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the piol was awesome my kids had so much fun. all the staff was excellent and the beds were super comfortable and clean !
Stayed 1 night in Aug 2024

10/10 Excellent

Hsiu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great price, clean
Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and big room
Stayed 1 night in Aug 2024

8/10 Good

William, Bennington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room setup was awesome. One of the best studio setups I have seen. Only drawback was one side of the bed was extremely close to the outside wall.
Stayed 1 night in Aug 2024

6/10 Okay

Sally

Traveled with partner, Traveled with family
Disliked: Amenities
It’s ok. Good for one night
Stayed 1 night in May 2024

8/10 Good

Florence

Liked: Cleanliness, staff & service, property conditions & facilities
A well-run motel designed for long stays. No maid service is offered for stays less than a week, although the front desk will provide clean towels. The rooms showed some wear, but overall were clean and comfortable. The bed was excellent, the air conditioning very noisy. The only ice other than that made by the room refrigerator's ice maker (mine didn't work) are some cubes in a downstairs cooler. The desk people were extremely pleasant and helpful.
Stayed 2 nights in Aug 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. Value was worth it as well.
Stayed 1 night in Aug 2024

8/10 Good

Alyson

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024