6/10 Okay
Jashona
Traveled with partner
Oct 31, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
I think the property was beautiful, although when we showed up the first thing I noticed was the flower decor around the pool was dead and dead leaves in the foliage gardens- they just had a hurricane and storms so that’s totally fine. The next day there was a florist there changing out the flowers. The road leading up to the hotel is riddle with HUGE pot holes, that sucks. It’s just not nice idk, and we rented a car so we had to be super careful. The room was really cold and nice but the bathroom was essentially outdoors, it wasn’t enclosed so it was super humid and you had the keep the bathroom door closed to keep the humidity out and cold air in the room. The wifi kept constantly dropping out, it’s kind of a big deal because there wasn’t a tv so at night we were streaming movies and at a point just had to go to bed and turn it off. The worst part about the hotel is DIRECTLY next to a construction site. 3 of the 4 days of our stay we were woken up but insane banging from the construction, it was non stop. We just had to hurry and leave for the day in the mornings because I could not take it. And with that, there’s no enjoying the property amenities because of the noise. They provided us with ear plugs… I get it’s beyond their control but had we known I would never have booked Una Vida. I have no clue when the construction will be done but if you’re thinking about it I would not book this hotel anytime soon.
Jashona
Stayed 4 nights in Oct 2024