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"The Hotel is brand new "

"A security guard said my kids couldn’t walk through the casino with me to get to our room. Ridiculous, we walked through anyway since we needed to walk through the tunnel for the arcade. He also said I couldn’t use the ATM while my children were with me and told me to leave them downstairs.. they are 9, 5 and 3! Absolutely not. "

"The room was fantastic with the view, bright and large. The only thing is, the beds needs renewing ... very uncomfortable :( "

"The distance from the heavenly village and whole foods"

"Excellent customer service, heated pool and hot tub, and Jimmys is a 5 star restaurant. The hotel just needs updates to the lobby, walkway to get to the elevator/rooms, and rooms. Also, more privacy between bedroom and bathroom (shutters that won’t stay closed between rooms). Service was excellent and the staff go above and beyond to cater to your needs. Fresh coffee, cocoa and tea were also great. "

"There is too much dog poop all over the property, our room wasn’t that clean when we checked in. Our bed sheets were dirty and the towels had other peoples hairs. Bathroom as well, it was okay but I wouldn’t stay there again. "

"Loved this space! All bedrooms were as advertised. We stayed in Room 1 which had 3 king beds and 3 1/2 bath, large couch, and kitchen with all basic amenities. Location was walkable to casinos, the Lake and Heavenly Gondola. Check-in and out was convenient and easy. Unit was clean. Slippers, ear plugs & eye covers were provided and was a nice added amenity. Rooms all had separate heaters. "