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"Simply a great hotel within walking distance of Parliament, Big Ben, etc. as well as bus and tube transportation. Staff was so friendly and accommodating from the front desk, concierge, bell stand, etc. Would definitely stay here again."

"Hotel beautiful esthetically in a great location. Walkable to all the major sites. Lots of shopping and restaurants near by"

"Lovely hotel "

"Location"

"2nd time staying here. Genuinely love staying, room fantastic, restaurant and breakfast fantastic. The real thing that makes it is the staff, every single one makes the experience worth it. My only grumble would be on arrival on both occasions had to wait for the room, this time just over an hour, but again staff couldn't have apologised more but to happen twice is a little disappointing. All that being said its still 5 stars from me. "

"Easy to walk through "

"Great welcome & stay. Room was lovely - quiet & comfy & new grey curtains & sofa. Breakfast - great choice & service "

"Excellent"

"I have stayed here a couple of times and find it a great option when in London, especially when visiting with my family. The rooms are big enough and in good (not excellent as they are a bit older) condition. The service is exceptional and the breakfast is great. They city view rooms are amazing. It is located within walking distance of London Eye and the Southbank with all the restaurants."