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"The property was under renovations which was not stated on hotel description. The bar could not service cocktail drinks due to not having a liquor license, only served one brand of beer (again not listed in hotel description) the breakfast did not have that much variety, too spread out throughout the restaurant rather than one general area. Food was also cold. Our room was the not the cleanest, stains on window curtains, towels were dirty with stains. Would not stay here again nor would...

"Nugi was a brilliant staff who helped us wonderfully "

"The hotel consists of one or two bedroom apartments in central Jakarta. The apartment was serviced daily and the staff very friendly. However there was no cooking utensils at all, just 2 glasses,2 plates, and bowls , and 2 sets of fork and spoons. There is no dishwashing liquid or tea towels. Quite ridiculous seeing as there is a full gas hot plate The towels and sheets were great but a bit of mould in the shower. Fully air conditioned and a balcony too. It just needs a bit of maintenance but...

"I’ve stayed at Hotel Kristal many times over the last 15 years. The staff are most friendly and accommodating and the pool and Satu Lagi Bar are great. I will stay there again if in Jakarta. If I could point out anything on the negative side, is the facility needs a facelift. My room, for example, was clean but clearly showed signs of wear and tear. Understandable given that COVID was such a setback to business. Note that WiFi was excellent the entire week I was there. Many thanks to...

"Excellent! Close by to Casablanca mall 5 mins walk"

"Beautiful property, lots of restaurants nearby"

"Excellent rooms and swimming pools surrounded by trees"

"Had very good experience "