6/10 Okay
Carol
Jan 11, 2025
Liked: Cleanliness
Disliked: Staff & service
The property was ok and one member of staff, a young lady was always pleasant and helpful. She moved me to another room when the heaters didn't work and I spent all night in the room in the cold until the next day. I informed 2 other ladies in the morning and they weren't sympathetic and told me that the maintenance man would be in at 8am. That afternoon when the pleasant lady came on her shift she told me that no one has requested for the heating to be checked so my room was still cold. She followed me to the room and couldn't believe how cold it was. After she turned the radiators on they still didn't work so she moved me to the other room immediately.
Carol
Stayed 4 nights in Dec 2024