Hilton Santa Cruz/Scotts Valley

3.5 star property
Suburban hotel with a 24-hour fitness center and a 24-hour business center

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hilton Santa Cruz/Scotts Valley

Exterior
Lobby
Premium bedding, pillowtop beds, in-room safe, iron/ironing board
Reception
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
The price is ₩132,919
₩153,682 total
includes taxes & fees
Feb 17 - Feb 18

Room options

Available filters for rooms
Showing 16 of 16 rooms

Room, 2 Queen Beds (Forest View, High Floor)

Highlights

Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
Private bathroom
Hair dryer
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Forest View, High Floor)

Highlights

Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
Private bathroom
Hair dryer
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Private bathroom
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
Private bathroom
Hair dryer
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 Bedroom

Highlights

Fireplace
Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Separate bedroom
Pillowtop bed
Blackout drapes/curtains
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Allergy Friendly

Highlights

Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
Private bathroom
Hair dryer
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Private bathroom
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Allergy Friendly

Highlights

Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
Private bathroom
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony

Highlights

Balcony or patio
Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Separate bedroom
Pillowtop bed
Premium bedding
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Hearing)

Highlights

Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Separate bedroom
Pillowtop bed
Premium bedding
Private bathroom
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Separate bedroom
Pillowtop bed
Sofa bed
Premium bedding
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
6001 La Madrona Drive, Santa Cruz, CA, 95060

What's nearby

  • Henry Cowell Redwoods State Park - 5 min drive
  • Santa Cruz Wharf - 8 min drive
  • Santa Cruz Beach Boardwalk - 9 min drive
  • Roaring Camp Railroads - 9 min drive
  • Mystery Spot - 11 min drive

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 37 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Taco Bell - ‬18 min walk
  • ‪Jack in the Box - ‬4 min drive
  • ‪Starbucks - ‬16 min walk

About this property

Hilton Santa Cruz/Scotts Valley

Hotel near Henry Cowell Redwoods State Park
Located close to Mystery Spot and Roaring Camp Railroads, Hilton Santa Cruz/Scotts Valley provides a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the spa tub. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a 24-hour gym and a 24-hour business center.
You'll also enjoy perks such as:
  • An outdoor pool with free cabanas, sun loungers, and pool umbrellas
  • Full breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, a vending machine, and ATM/banking services
  • 5 meeting rooms, luggage storage, and smoke-free premises
  • Guest reviews speak highly of the pool, helpful staff, and location
Room features
All 178 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Free toiletries and hair dryers
  • HDTVs with premium channels
  • Recycling, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 16.95 to 25 for adults and USD 14.95 to 20 for children

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service

Business services

  • 24-hour business center
  • 5 meeting rooms
  • 7,000 square feet of conference space

Outdoors

  • Free pool cabanas
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 16.95 to 25.00 for adults, and USD 14.95 to 20.00 for children
  • Self parking fee: USD 18 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Cruz
Hilton Santa Cruz
Hilton Santa Cruz Hotel
Hilton Santa Cruz Hotel Scotts Valley
Hilton Santa Cruz Scotts Valley
Hilton Scotts Valley Santa Cruz
Santa Cruz Hilton Scotts Valley
Santa Cruz Scotts Valley
Santa Cruz Scotts Valley Hilton
Scotts Valley Santa Cruz
Hilton Santa Cruz Scotts Valley Hotel
Hilton Scotts Valley
Hilton Scotts Valley Hotel
Hilton Santa Cruz / Scotts Valley Hotel Santa Cruz

Frequently asked questions

Does Hilton Santa Cruz/Scotts Valley have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hilton Santa Cruz/Scotts Valley?

As of Jan 22, 2025, prices found for a 1-night stay for 2 adults at Hilton Santa Cruz/Scotts Valley on Feb 17, 2025 start from ₩132,919, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Santa Cruz/Scotts Valley pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Santa Cruz/Scotts Valley?

Self parking is available for USD 18 per night.

What time is check-in at Hilton Santa Cruz/Scotts Valley?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Hilton Santa Cruz/Scotts Valley?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hilton Santa Cruz/Scotts Valley located?

Situated near the airport, this hotel is 2.7 mi (4.3 km) from Henry Cowell Redwoods State Park and within 6 mi (10 km) of Roaring Camp Railroads and Pacific Avenue. Santa Cruz Wharf and Santa Cruz Beach Boardwalk are also within 9 mi (15 km).

Hilton Santa Cruz/Scotts Valley Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 565 out of 1088 reviews" "
Rating 8 - Good. 217 out of 1088 reviews" "
Rating 6 - Okay. 155 out of 1088 reviews" "
Rating 4 - Poor. 84 out of 1088 reviews" "
Rating 2 - Terrible. 67 out of 1088 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Mustafa

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Sichen, Redwood City

Traveled with partner
Just a regular 2.5ish-no-more-than-3-star property. Nothing particularly bad but also nothing exceptional. Good choices at breakfast. The interior feels old, can have some updates.
Stayed 2 nights in Jan 2025

4/10 Poor

Stephen

Traveled with partner
Disliked: Amenities, property conditions & facilities
Property is old and needs to be updated. Food in restaurant was not good. Some staff were helpful and some were not. Over priced for what you get.
Stayed 1 night in Jan 2025

8/10 Good

Peter, Nevada City

Liked: Cleanliness, staff & service, property conditions & facilities
Now charging $18/night for parking.
Stayed 3 nights in Jan 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Dominic

Traveled with family
Liked: Amenities
Disliked: Staff & service
Nice grounds. Parking too much.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ericka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing, wonderful quiet place. Would definitely go back
Stayed 1 night in Jan 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Hilton Santa Cruz Scotts Valley, the place was quiet, close to attractions, freeways, great places to eat, and the staff was nice A
Stayed 2 nights in Dec 2024

10/10 Excellent

Brianda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views clean
Stayed 1 night in Nov 2024

6/10 Okay

Ying

Stayed 2 nights in Dec 2024

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Nina

Liked: Amenities, property conditions & facilities
Unfortunately I feel like this Hilton should not be a 4-star hotel due to the fact that they do not have daily housekeeping. After 4 days of no cleaning the room, I asked, and they said that they only do it on request. I’m also annoyed with the $17 daily parking fee. It used to be free and now they are trying to squeeze every dollar from their guests. Another Hilton location that cares more about profit than their guests. Sad!
Stayed 5 nights in Dec 2024

10/10 Excellent

Christy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location for where we needed to be and close to Hwy 17 to get where you need to be in Santa Cruz proper. I love visiting nearby Henry Cowell State Park. The rooms are fairly quiet with decent views. Enjoyed the breakfast buffet each morning. Good hotel if travel with kids.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mauro

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Husband and I have stayed in this hotel maybe 6-7 times throughout the years. Beautiful, well maintained space and very kind workers! If we did have any complaints, one our own fault and another for corp. Our stay occurred weekend before Christmas and there were rowdy people loud, slamming doors in the hallways from about 7p-1:30a we could’ve called front desk but we didn’t… we went to sleep same time they quieted down @ 1:30a. 2nd complaint is, you DO now have to pay for parking! Why!? Nothing can be said to staff but WHY at upper management!
Stayed 2 nights in Dec 2024

10/10 Excellent

Victoria

Stayed 1 night in Sep 2024

8/10 Good

Wendy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that the property was on a hill so you can park all the way around the property. Which means you can park and enter on different levels. The pool area is a great spaces summer or winter with heated pool and spa. The thing that is not so great was the beds. The rooms are lovely and the beds hurt to sleep on. Not just my old body, but my kids hurt as well. The staff was helpful and kind.
Stayed 4 nights in Dec 2024

10/10 Excellent

Patricio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Dec 2024

10/10 Excellent

Parisa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. You do need to pay for parking every 24hr.
Stayed 1 night in Dec 2024

8/10 Good

Santo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Bill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were comfortable and people were nice. There is little reason to charge for parking at a rural location like this. And the system of using a QR code and logging in to a new app is very inconvenient. On the other hand, my clients and I own some Hilton stock, so i see why it is doing so well. And because we went through Expedia, the front office staff didn't add my Hilton Honors number so I didn't have easy access to wifi. Live and learn.
Stayed 1 night in Dec 2024

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Guadalupe

Stayed 2 nights in Dec 2024

4/10 Poor

Julie

Traveled with family
Liked: Amenities
Disliked: Staff & service
We turned on the TV and there was pornography. My 12 year old was exposed. When I told the front desk I was dismissed, and not believed. Really disappointed in the customer service. I understand mistakes can happen, but to be dismissed and shown no empathy was unacceptable.
Stayed 2 nights in Dec 2024

10/10 Excellent

volkan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to express my sincere gratitude to the entire team at your hotel for making my stay so enjoyable. The check-in process was seamless and the staff were extremely helpful and courteous. They went above and beyond to ensure that I had a comfortable and pleasant stay. Please pass on my thanks to the check-in team for their excellent service. I would definitely recommend your hotel to anyone looking for a great place to stay.
Stayed 1 night in Dec 2024