San José Vacations from ₩1,708,645

Staff was very nice and helpful

This is an elegantly designed brand new hotel which is well laid out and convenient to the center of Puerto Viejo. We enjoyed our stay but were shocked that the hotel did not provide drinking water to its guests. When we checked in we were told the faucet water was not drinkable so we would need to buy water bottles to fill at a water filtration center in the restaurant. I did so in town but was shocked that an expensive and stylish hotel would not provide at least one bottle of drinking water. It was possible to pay $5 for mineral water in the rooms. But for travelers in a hot and humid country a small amount of drinking water seems a basic right. I needed to bring the water bottle to meals (where water was also not provided) since I needed to take medications. The hotel would provide refills on cappuccinos but not a glass of filtered water! I complained about this to the manager, who was friendly and waived the cost of bottled water but he would not budge on this crazy policy.

I loved the natural areas and wildlife. The adult only suites building and pool were fantastic.

We loved our stay there . Very clean, very quiet, gorgeous view from our room/balcony and the dining area wonderful staff; we enjoyed the jacuzzi on the balcony in the evening in the middle of the rain forest. Several monkeys visited our balcony in the morning, and I took some great videos of them. I also saw them jump from tree to tree right outside our room. Exhilarating! Wish we could have stayed longer; can’t say anything about dinner as we arrived too late for us to eat, although the restaurant was still open. Great place! Warmly recommend.

Loved the restaurant, pools and the wildlife right on your doorstep.