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Best Hostel San José

3.0 star property
Comfortable hotel, walk to National Theater

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July 2024

Photo gallery for Best Hostel San José

Lobby
Lobby
Sports facility
Desk, blackout drapes, soundproofing, free WiFi
Breakfast and lunch served
Reviews
6.6

Popular amenities

  • Bar
    BarBar
  • Breakfast available
    Breakfast availableBreakfast available
  • Room service
    Room serviceRoom service
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Parking included
    Parking includedParking included
  • Housekeeping
    HousekeepingHousekeeping

Check-in time

2:00 PM

Check-out time

12:00 PM

Explore the area

Map
Avenida 9 - Calle central, San Jose, 1014
  • Popular LocationNational Theater10 min walk
  • Popular LocationSpirogyra Butterfly Garden12 min walk
  • Popular LocationNational Museum of Costa Rica15 min walk
  • AirportSan José (SJO-Juan Santamaría Intl.)19 min drive

Most relevant reviews

ExperimentalCarousel

2/10 Terrible

Oct 4, 2020
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Room options

View all photos for Basic Shared Dormitory, Women only

Desk, blackout drapes, soundproofing, free WiFi

Basic Shared Dormitory, Women only

Highlights

Soundproofed
Blackout drapes/curtains
Fan
Private bathroom
Daily housekeeping
Desk
  • City view
  • Sleeps 4
  • 4 Twin Bunk Beds

View all photos for Economy Shared Dormitory, Men only

Desk, blackout drapes, soundproofing, free WiFi

Economy Shared Dormitory, Men only

Highlights

Soundproofed
Blackout drapes/curtains
Fan
Private bathroom
Daily housekeeping
Desk
  • City view
  • Sleeps 4
  • 4 Twin Bunk Beds

View all photos for Standard Room ( 1Double + 1Twin Bed)

Standard Room ( 1Double + 1Twin Bed) | Desk, blackout drapes, soundproofing, free WiFi

Standard Room ( 1Double + 1Twin Bed)

Highlights

Soundproofed
Blackout drapes/curtains
Fan
Private bathroom
Daily housekeeping
Desk
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Desk, blackout drapes, soundproofing, free WiFi

Standard Double Room, 1 Double Bed

Highlights

Soundproofed
Flat-screen TV
Blackout drapes/curtains
Fan
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Standard

Desk, blackout drapes, soundproofing, free WiFi

Double Room Standard

  • Sleeps 2

Shared Female Dormitory One Bed In 4-Bed With Street View

  • Sleeps 1

View all photos for Double Room Standard

Desk, blackout drapes, soundproofing, free WiFi

Double Room Standard

  • Sleeps 2

Shared Male Dormitory One Bed In 4-Bed With Street View

  • Sleeps 1

Shared Mixed Dormitory One Bed In 4-Bed With Street View

  • Sleeps 1

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About the neighborhood

San José

Best Hostel San José is located in Carmen, a neighborhood in San José, and is in a shopping district and near a metro station. The area's natural beauty can be seen at National Park and Braulio Carrillo National Park, while National Theater and National Museum of Costa Rica are cultural highlights. Don't miss out on a visit to Spirogyra Butterfly Garden.
Visit our San José travel guideOpens in a new window

What's nearby

  • Central Park - 9 min walk
  • National Theater - 10 min walk
  • Spirogyra Butterfly Garden - 12 min walk
  • National Museum of Costa Rica - 15 min walk
  • Sabana Park - 4 min drive

Getting around

  • San Jose Atlantic Station - 16 min walk
  • San José (SYQ-Tobías Bolaños Intl.) - 11 min drive

Restaurants

  • ‪Elvis Bar - ‬5 min walk
  • ‪Restaurante Silvestre - ‬4 min walk
  • ‪Panaderia Colombiana Jary - ‬3 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪KFC - ‬5 min walk

About this property

Best Hostel San José

Hotel near National Theater
Located close to Spirogyra Butterfly Garden and National Center of Art and Culture, Best Hostel San José provides a golf course, dry cleaning/laundry services, and a bar. The on-site restaurant offers breakfast and lunch. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • Concierge services, meeting rooms, and a TV in the lobby
Room features
All guestrooms at Best Hostel San José offer comforts such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Fans, daily housekeeping, and desks

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available for a fee: CRC 3,500 per person
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Limited room service

More

  • Desk
  • Fan
  • Free local calls
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CRC 3500.00 per person
  • Airport shuttle fee: CRC 35 per vehicle (one-way)
  • Airport shuttle fee per child: CRC 35 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Cocoon Hotel
Cocoon Hotel San Jose
Cocoon San Jose
Hotel Cocoon
Cocoon Hotel Costa Rica/San Jose
Best Hostel San Jose Hotel
Best Hostel San Jose San Jose
Best Hostel San Jose San Jose
Best Hostel San Jose Hotel San Jose
Cocoon Hotel
Best Hostel San Jose
Best Hostel San José Hotel
Best Hostel San José San Jose
Best Hostel San José Hotel San Jose

Frequently asked questions

Is Best Hostel San José pet-friendly?

No, pets are not allowed at this property.

How much is parking at Best Hostel San José?

Self parking is free at this property.

What time is check-in at Best Hostel San José?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Best Hostel San José?

Check-out is at noon.

Does Best Hostel San José provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CRC 35 per vehicle applies.

Where is Best Hostel San José located?

Located in Carmen, this hotel is within a 15-minute walk of National Theater, National Center of Art and Culture, and Spirogyra Butterfly Garden. National Park and Jade Museum are also within 15 minutes. San Jose Atlantic Station is 16 minutes by foot and San Jose Fercori Station is 18 minutes.

Best Hostel San José Reviews

Reviews

6.6
Rating 10 - Excellent. 50 out of 427 reviews" "
Rating 8 - Good. 143 out of 427 reviews" "
Rating 6 - Okay. 139 out of 427 reviews" "
Rating 4 - Poor. 66 out of 427 reviews" "
Rating 2 - Terrible. 29 out of 427 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Stayed 7 nights in Sep 2020

6/10 Okay

Bree

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Not terrible not great
Good deal for price, we only needed a place to sleep and shower after 1am airport arrival. Late check in was easy. Bugs ran across floor. Beds were clean and soft. Bathroom has no toiletries or towels, and needs a deep clean. Word of advice do research before leaving airport our taxi driver ripped us off.
Stayed 1 night in Mar 2020

8/10 Good

Jerry

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice basic low cost hotel. Great people, great bar
It is a nice, basic, low cost hotel. If you are looking for 'stars' you won't find it here. But for the price it is great and I'll be back. The bartender is pleasant and makes great Fresco Naturals … (Think fruit smoothies) and he'll ask your preference for sweetness and make it to your preferences.
Level 1 (2nd floor for Americans and Canadians) area to relax, the hostel floor.
One of the places to relax
Looking at the stairs to the rooms
Nice decorations, the manager's personal mask collection
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfaitement bien situé et très calme. Ambiance générale très sympa. Par contre, importe décoration nulle, mais peu importe, n'est ce pas.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, basic and cheap and very close to Caribe bus station
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Staff & service
The service was wonderful. The room was nice. I will dedinitely stay again.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jun 2019

2/10 Terrible

Verified traveler

Stayed 5 nights in May 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Deception
Deffinetly not worth 45$. The Fotos od the hotel do not nearly reflect the reality. Hotel is old not taken care of. Rooms are like a dungeon with and ugly white bulb. The towels were dirty especially the foot towel. Bed was nice and clean but did not compensate for the rest. Are is very bad!
Stayed 1 night in May 2019

8/10 Good

David

Liked: Cleanliness, staff & service
Enjoyed my stay
Mattress was really hard. Room was clean and friendly service and staff.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
The only complain is that the hotel doesn't have a parking lot..
Stayed 1 night in Apr 2019

4/10 Poor

Sheyla, PR

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service
Hotel muy poco cuidado. Servicio pesimo. Desayunos pesimos. No lo recomiendo
Stayed 5 nights in Mar 2019

2/10 Terrible

clare

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid
We arrived at the hotel to be told no TVs worked and neither did the lift. No problem really. However, despite the room having a safe, no safe key was available as there wasnt one! The door could be opened very easily without a key. There was no hot water. The food in the hotel was expensive and you did not get much for your money. The location was okay for the bus station but that is about it. The streets surrounding the hotel smelled of urine and actually took your breath away.
Stayed 1 night in Mar 2019

4/10 Poor

Yamilet

Disliked: Staff & service, property conditions & facilities
A bad experience too many broken stuff in the room
Stayed 13 nights in Mar 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Mar 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
It is a low priced hotel. the room was minimally clean..There was plenty of hot water, and that is about all I can say that is good. The rooms are ugly with little light. Some of the rooms have a weird, moldy smell (I had to ask for a different room). Neither the bed light or the TV worked. Contrary to the advertisement it does not have a restaurant.
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First of all I can not describe how disappointed I was. 1. Unhygienic, dirty wall, floors, sheets was dusty , shower tile was moldy 2. The room smell like urine, bleach and wet mop together. 3.first day no hot water 4.you can hear all your neighbors and construction. Could not sleep 5. No elevator. Walk up steps with all my baggage. No one offered help. The only good think was it was located close to restaurant and shops
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room lighting was dim and dingy. The room was simple and poorly decorated. There was no ac in the room just a ceiling fan. The beds were thin and springy and the pillows were lumpy. Stay away!
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is close to pretty much everything, the staff was amazing, speaking different languages and super nice.
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Noise all night long, construction and wind blowing loose roof material
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Front desk and cafeteria staff need to be trained properly on customer service management.
Stayed 7 nights in Dec 2018

6/10 Okay

Gary, Ireland

Liked: Staff & service
Disliked: Property conditions & facilities
Location very central but the surrounding area is very dodgy, I felt uncomfortable after dark. Traffic noise is loud and near constant. The "hotel" is more of a hostel but viewed as such its not too bad.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018