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"The customer service of the staff was top notch. They went above and beyond. "

"Walkable to Interlaken West train station"

"Had an amazing and very comfortable stay here which was essential after being out all day! Shower was incredible and beds very comfortable. Clean rooms and sleek design. Complementary breakfast was great as well, and the hotel is very conveniently located right next to the Interlaken West train station. "

"What a BEAUTIFUL step back into a time of Grandeur!! The hotel is classic, stylish and impeccably maintained. The staff are SUPERB and remarkably accommodating. Our room was extremely comfortable with a beautiful Mountain View. We did not have a/c, but we did NOT need it. We visited in July and were extremely happy to leave the windows open for a beautiful fresh night-time breeze. The location is super convenient-everything is within very comfortable walking distance (train station, restaurants, sight-seeing, etc.). We would DEFINITELY recommend this hotel!!"

"Cute boutique hotels. Stay 2 tonight service was great. Staff was nice easy to go around to Grindelwald train close by.. "

"It was very nice. The room was clean and spacious. Service was great. The view was beautiful."

"Excellent stay"

"Lovely hotel in a stunning location. Free shuttle to and from the station a nice extra."

"Well. What can I say. 5 stars from checking to leaving. The room itself & the hotel were perfect. Staff were kind & very helpful Dinner in the hotel restaurant was fantastic so much so we are there every night of our 3 night stay , ate something different each night & we’re not disappointed with the service or quality. I can understand the mixed reviews but we enjoyed the laid back , not rushed very European service …the staff were professional & knowledgeable regards the menu , wines & cocktails Facilities on offer were great & for us it was a fantastic base for our itinerary…lots to fo & see …we will definitely be back as we can’t wait to see it in Winter. "