2/10 Terrible
Peggy, Pearland
Nov 4, 2024
Liked: Cleanliness
Disliked: Staff & service
We reserved 3 rooms,had lots of luggage & arrived in a vehicle after traveling for 17 days. It was very cold with snowy ice & there was no place to pull in at hotel front door to unload. We were told to park in an outdoor parking garage that required us to drag bags up a hill in bad weather conditions. Although they had a parking garage for guests the front desk refused to open the garage door because we had not checked in. Th 3 females in our party stood at the entry to the garage freezing with luggage until a kind fellow guest in the garage opened the door to allow us inside. This was a very unwelcoming start to our stay as the front desk personnel seemed to care less about us. Once we were able to get the vehicle parked in the garage & checked in, we found the room small & way too dark with inadequate lighting & hotel way overpriced for the quality. For these reasons I would not consider staying here again & would not recommend Skuggi compared to the other hotels we stayed at in Iceland.
Peggy
Stayed 1 night in Oct 2024