8/10 Good
Elein
Nov 20, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
This resort was beautiful. The architecture and the art work were amazing. The beach front was small and rocky which we didn’t enjoy and didn’t want to enter the ocean because of that. The food options were great. The problems we were having with the resort were the elevators weren’t working always. We had to walk quite far to have an elevator that was functioning. For some reason we weren’t getting our rooms cleaned every day even though we requested and did not have the “dnd” up. We also were called multiple times during the day and middle of the night by the front desk to check if we were ok? When I asked why they keep calling they didn’t have a reason. But the staff were super friendly, the rooms and pools were very clean and the food options and cafes were great! Thanks for the stay
Elein
Stayed 5 nights in Nov 2024