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"Ice build up in parking lot at end of down spout, should be salted better or blocked off. Otherwise, great stay."

"The room is a nice size and they underground parking is great"

"The Queen Studio room was great, clean and a loaded with whatever utensils and tools you need to cook simple meals. The walls are pretty thick, didn't hear any chatter or noise from the neighbouring rooms, only the doors when opened/closed. It was a cold week during my stay and I had no issue raising the temperature from the thermostat, the heater was responsive and quick to warm up the room. I used the app for check in and check out(not for booking though). It's pretty intuitive to use, you get everything you need from here, the room info, code(mobile key is also an option), and customer assistance. A block away from Bank St which has a lot of restaurants and some grocery stores. There's also a bunch of OTranspo buses that pass by this street. "

"The spa was very nice and the staff were very helpful. Room was comfortable and clean, though we didn't love the pillows."

"They made you pay too much for parking"

"Everyone was friendly. Food is very good "

"The suite (1 bedroom) that we had was huge! It had a fully equipped kitchen (stove, oven, refrigerator/ freezer, dish washer, coffee maker, toaster, electric kettle, pots, pans, cups), washer/ dryer, kitchen table, sofa, chairs, 2 TVs. There was a party going on on our hallway and we could not hear a thing from it in our room. The pool is good (no hot tub or sauna) and the workout room was quite equipped, too."

"As a female traveller, I appreciated having Hassan guide me to the underground parking lot and escort me back to the hotel, as it was a late evening check-in. "

"We had a wonderful stay for the night. The gentleman at the desk was friendly and helpful. We even got a travel breakfast. Coffee was very good. Lots of choices. There wasn't a restaurant in the hotel but there were choices quite close. Thank you from all of us."