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Very nice accommodation in a good location.
My only negative comment is that the air conditioning in both our rooms was much too noisy.
Howard
Stayed 1 night in Sep 2019
8/10 Good
Desiré
Traveled with group
Mar 21, 2020
Liked: Cleanliness
Excellent location
We were very happy with the location as it is close to Tennoji station. Also withing walking distance of other tourist attractions we wanted to visit. Bath room was awesome! There was a draft in the bedroom tho.
Desiré
Stayed 5 nights in Mar 2020
Response from Ryo on Mar 22, 2020
Dear Desiré,
Thank you very much for your stay at FDS Tennoji Hotel. We're glad to hear that you satisfied with location and accessibility to various tourist spots. Indeed, many guests who stayed at this accommodation evaluates these points positively. Meanwhile, we're very sorry for the inconvenience you had at the bedroom. we would like to consider this with our staff and see what we can improve, such as add more insulation. Again, we strongly appreciate your visit to FDS Tennoji Hotel. Thank you.
Dear Value Guests,
Thank you very much for staying at FDS Tennoji Hotel. While we're relieved that your stay at the accommodation was fairly positive, we strongly regret failing to receive maximum score 5: your evaluation was 4 out of 5.
We would like to make any improvement we can and aim to provide our customers with even higher levels of satisfaction. We hope that you will provide us with an opportunity to welcome you back in the future. Thank you very much for staying and leaving a feedback for us.
Dear Chi Peng,
We would like to express our greatest thanks for staying at FDS Tennoji Hotel. We also appreciate your detailed feedback as this makes us easier to review what're our accommodation's advantages and disadvantages.
As mentioned in your feedback, it may be true that well equipped kitchen tools as well as other furniture and amenities will be convenient and comfortable for those who'll stay in a long period. A sense of room being well-equipped is what we've been focused in managing the accommodation, thus we're very glad that our approach wasn't wrong.
Meanwhile, we're sorry that you had an inconvenience in small room. It's true that the room is quite compact, but it's difficult to expand the room as this may take great amount of cost and time.
Anyway, we eagerly anticipate your next visit and look forward to serving you again. We would like to express our sincere thanks for choosing our place.
Sincerely yours,
Dear CHOK HIM,
Thank you very much for your stay at FDS Tennoji Hotel and leaving your comments on what you felt at the accommodation. Also, we're very sorry for the late reply.
We're very glad to hear you enjoyed your stay and we're very happy for you syaing that our accommodation is well worth recommendation. Your favorable comments has warmed our hearts and we will strive for excellence in our service. We eagerly anticipate your next visit and look forward to serving you again. Thanks a lot and best wishes!
Sincerely yours,
8/10 Good
Verified traveler
Jan 13, 2020
Verified traveler
Stayed 1 night in Jan 2020
Response from Ryo on Feb 18, 2020
Dear Value Guests,
Thank you very much for your stay at FDS Tennoji Hotel. while we're relieved to see that you satisfied with your stay, we regret missing to fully satisfy you as your evaluation was 4 out of maximum 5 score.
We hope you will give us another chance during your future trips. Thank you for your feedback and many apologies for the late reply.
Sincerely yours,
Dear Value Guests,
The staffs and I would like to thank you for choosing our place to spend your precious time here. We would also like to thank you for your quick follow-up and kind comments. Your favorable comments, especially rating maximum score 10 for your stay at our accommodation, has warmed our hearts and we will strive for excellence in our service. We eagerly anticipate your next visit and look forward to serving you again. Thank you.
Sincerely yours,
Dear Value Guest,
Thank you very much for your review. The Management and Staffs would like to thank you for the wonderful evaluation. We would highly appreciate you recommending our place to your friends and family. We are looking forward to your next visit!Thank you for your favorable feedback. It really means a lot to us and it warms our hearts! We look forward to your next visit.
Sincerely yours,
Dear Guests,
Thank you very much for choosing our FDS Tennoji Hotel among numbers of accommodation at Osaka city. We also appreciate your review.
It's a great honor to receive this kind of max-score evaluation. Your favorable comments has warmed our hearts and we will strive for excellence in our service.
We eagerly anticipate your next visit and look forward to serving you again.
If you like Osaka, and have another opportunity to visit again, please don't forget that we'll be very welcome to extend our hospitality to you. Thank you very much for your stay.
Sincerely yours,
Dear Zhao,
Thank you for choosing us among the many available places. We would like to thank you for your swift reply and are deeply obliged to you for your kind compliments. It is very delighted to receive maximum score 10. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction.
We eagerly await your kind return in the near future.
On behalf of the staffs, I would like to express my gratitude for your patronage and your compliments. Once again, we would like to express our sincere thanks for choosing our place.
Sincerely yours,
Dear Leo,
Thank you very much for staying at FDS Tennoji Hotel and taking your time for leaving your review. We're very sorry for the late reply despite you wrote your post-stay feedback. The Management and Staffs would like to thank you for the positive evaluation. We would highly appreciate you recommending our place to your friends and family. We are looking forward to your next visit! Thank you.
Warm regards,
Que praticidade, tudo muito novo e funcional. Para estadias de mais dias como a nossa, ficamos 7 dias, deveria ter uma limpeza.
Verified traveler
Stayed 7 nights in Oct 2019
Response from Ryo on Nov 14, 2019
Dear Guests,
Thank you very much for staying at FDS Tennoji Hotel. We're relieved to hear that we received maximum score 5, and this is a great honor. We're very glad that you seemed to enjoy your stay at this accommodation, so we would like to inform your positive evaluation to our Management Department and cleaning staff. We strongly appreciate your visit at FDS Tennoji Hotel.
Warm regards,
Dear Guests,
Thank you very much for staying at FDS Tennoji Hotel and leaving your comments. Overall, it seems that you enjoyed your stay at our accommodation, and we're glad to hear your positive voices.
However, we're very sorry for the inconvenience regarding the noise caused from the air conditioner. Usually, if you switch off the air ventilation system or open the window slightly, you can mitigate the noise. We'll inform this to our supervisors and ask whether we can improve it.
We look forward to the pleasure of welcoming you back on your future visits. Thank you.
Sincerely yours,
Dear Guests,
The staffs and I would like to thank you for choosing our place to spend your precious time here. We would also like to thank you for your evaluation, rating maximum 10 points. Your favorable evaluation has warmed our hearts and we will strive for excellence in our service. We eagerly anticipate your next visit and look forward to serving you again. Best wishes!
Sincerely,