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The Vale Niseko

4.0 star property
Slopeside aparthotel with snow tubing

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January 2025

Photo gallery for The Vale Niseko

Public bath
3 Bedroom Yotei Panorama Penthouse Suite | Interior detail
Hypo-allergenic bedding, in-room safe, desk, soundproofing
3 Bedroom Yotei Panorama Penthouse Suite | Private spa tub
Fridge, microwave, coffee/tea maker, toaster

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
  • Spa
  • Pool
  • Parking available
  • Outdoor Space
  • Laundry

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for 3 Bedroom Yotei Suite (Dual Key)

3 Bedroom Yotei Suite (Dual Key) | Hypo-allergenic bedding, in-room safe, desk, soundproofing

3 Bedroom Yotei Suite (Dual Key)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Heating
Connecting rooms available
Kitchen
Refrigerator
  • 151 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 8
  • 6 Twin Beds OR 3 King Beds

View all photos for Superior Studio

Superior Studio | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Studio

Highlights

Soundproofed
Heating
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
  • 33 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

View all photos for 2 Bedroom Suite with Onsen + Tatami Room

2 Bedroom Suite with Onsen + Tatami Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

2 Bedroom Suite with Onsen + Tatami Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Private indoor spa tub
Heating
Connecting rooms available
Kitchen
  • 110 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 2 Twin Beds OR 2 King Beds

View all photos for 2 Bedroom Suite with Bunk Room (Dual Key)

Hypo-allergenic bedding, in-room safe, desk, soundproofing

2 Bedroom Suite with Bunk Room (Dual Key)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Heating
Connecting rooms available
Kitchen
Refrigerator
  • 121 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Resort view
  • Sleeps 8
  • 2 Twin Beds OR 2 King Beds

View all photos for 1 Bedroom Suite with Tatami Room

1 Bedroom Suite with Tatami Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

1 Bedroom Suite with Tatami Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Heating
Connecting rooms available
Kitchen
Refrigerator
  • 83 sq m
  • 2 bedrooms
  • 1 bathroom
  • Resort view
  • Sleeps 6
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Hotel Room (Lower Ground)

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Hotel Room (Lower Ground)

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Kitchenette
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 29.8 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

View all photos for 3 Bedroom Suite with Onsen (Dual Key)

Resort view

3 Bedroom Suite with Onsen (Dual Key)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Private indoor spa tub
Heating
Connecting rooms available
Kitchen
  • 148 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Mountain view
  • Sleeps 8
  • 3 Twin Beds OR 3 King Beds

View all photos for 2 Bedroom Suite

2 Bedroom Suite | Hypo-allergenic bedding, in-room safe, desk, soundproofing

2 Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Heating
Connecting rooms available
Kitchen
Refrigerator
  • 86 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 4 Twin Beds OR 2 King Beds

View all photos for 2 Bedroom Yotei Suite

2 Bedroom Yotei Suite | Hypo-allergenic bedding, in-room safe, desk, soundproofing

2 Bedroom Yotei Suite

Highlights

Separate dining area
Soundproofed
Fireplace
Heating
Connecting rooms available
Kitchen
Refrigerator
Dining table
  • 109.1 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 4 Twin Beds OR 2 King Beds

View all photos for 2 Bedroom Suite with Tatami Room

Fridge, microwave, coffee/tea maker, toaster

2 Bedroom Suite with Tatami Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Heating
Connecting rooms available
Kitchen
Refrigerator
  • 114 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 2 Twin Beds OR 2 King Beds

View all photos for Superior Hotel Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Hotel Room

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Kitchenette
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 33.1 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

View all photos for 2 Bedroom Suite with Onsen

Resort view

2 Bedroom Suite with Onsen

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Heating
Connecting rooms available
Kitchen
Refrigerator
  • 112 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 6
  • 2 Twin Beds OR 2 King Beds

View all photos for 2 Bedroom Suite with Tatami Room (Dual Key)

Hypo-allergenic bedding, in-room safe, desk, soundproofing

2 Bedroom Suite with Tatami Room (Dual Key)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Heating
Connecting rooms available
Kitchen
Refrigerator
  • 121 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Resort view
  • Sleeps 8
  • 2 Twin Beds OR 2 King Beds

View all photos for 1 Bedroom Suite with Bunk Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

1 Bedroom Suite with Bunk Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Heating
Connecting rooms available
Kitchen
Refrigerator
  • 83 sq m
  • 2 bedrooms
  • 1 bathroom
  • Resort view
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Bunk Beds OR 1 King Bed and 2 Twin Bunk Beds

View all photos for 1 Bedroom Suite with Murphy's bed

1 Bedroom Suite with Murphy's bed | Private kitchen | Fridge, microwave, coffee/tea maker, toaster

1 Bedroom Suite with Murphy's bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Heating
Connecting rooms available
Kitchen
Refrigerator
  • 33 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed OR 2 Twin Beds and 1 Queen Murphy Bed

View all photos for 3 Bedroom Yotei Panorama Penthouse Suite

3 Bedroom Yotei Panorama Penthouse Suite | Interior detail

3 Bedroom Yotei Panorama Penthouse Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Private rooftop spa tub
Heating
Connecting rooms available
Kitchen
  • 245 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 8
  • 3 Twin Beds OR 3 King Beds

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Combined shower/tub, free toiletries, hair dryer, slippers

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Parking included
Free WiFi
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8.4 out of 10, Very Good, (845)
The price is ₩443,487
₩554,027 total
includes taxes & fees
Jan 16 - Jan 17, 2025
Hilton Niseko Village
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About the neighborhood

Map
166-9 Yamada, Kutchan, Hokkaido, 044-0081

What's nearby

  • Niseko Mountain Resort Grand Hirafu - 1 min walk - 0.0 km
  • Annupuri - 10 min drive - 7.8 km
  • Niseko Annupuri Gondola - 12 min drive - 10.2 km
  • Niseko Annupuri International Ski Area - 17 min drive - 12.0 km
  • Niseko Moiwa Ski Resort - 17 min drive - 11.9 km

Getting around

  • Kutchan Station - 12 min drive

Restaurants

  • ‪The Barn - ‬5 min walk
  • ‪Shiki Niseko Lobby Lounge - ‬4 min walk
  • ‪Bang-Bang - ‬4 min walk
  • ‪% Arabica Niseko Hirafu188 - ‬3 min walk
  • ‪Musu - ‬2 min walk

About this property

The Vale Niseko

Slopeside aparthotel with snow tubing
With direct access to the slopes, The Vale Niseko makes guests feel at home with amenities like a restaurant and a full-service spa. Each apartment provides a refrigerator and a microwave, plus free WiFi and a flat-screen TV with a DVD player. Additional amenities include a coffee/tea maker, in-room massages, and a fan. Housekeeping is available once per stay.
The Vale Niseko offers 91 accommodations with DVD players and safes. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

This Kutchan aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided once per stay.

Recreational amenities at the aparthotel include ski-in/ski-out access and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Reju Spa: 1:00pm to 10:00pm. Services include Thai massages and massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Private bath/onsen services include an indoor private onsen (in communal space). Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas. The ryokan bathing area is open from 1:00 PM to 9:00 PM. There are hot springs open between 1:00 PM and 10:00 PM.

Languages

English, Japanese

Property amenities

Ski

  • Downhill skiing nearby
  • Ski area nearby
  • Ski equipment rentals
  • Ski lessons
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski shuttle nearby
  • Ski storage
  • Ski-in/ski-out access

Pool/Spa

  • Aromatherapy
  • Full-service spa
  • Hot spring
  • Hot springs open from 1:00 PM - 10:00 PM
  • Hot springs water temperature - 102 ºF
  • In-room massages
  • Private indoor onsen (mineral springs) in communal space
  • Public bath open from 1:00 PM - 9:00 PM
  • Public indoor bath (no minerals)
  • Reflexology
  • Seasonal outdoor pool
  • Thai massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)

Restaurants on site

  • Vale Bar and Grill

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,600 per person
  • A restaurant

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV
  • TV in common areas

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Housekeeping (once per stay)
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Phone
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a rural location
  • In the mountains

Things to do

  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • Snow tubing
  • Snowmobiling
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 6 floors
  • 91 units
  • Built in 2008
  • Connecting units available
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests may be required to change rooms during their stay. Room upgrades are subject to availability.
Reception is open 7 AM - 10 PM from July to September and December to March. Reception is open 9 AM - 6 PM from April to June and October to November. Guests arriving after hours must contact the property in advance to arrange check-in.
The listed optional crib/infant bed fee applies every 4 nights.
Breakfast is not included in Breakfast rates for children ages 0-5, and can be requested onsite for the listed child breakfast fee.

Renovations and closures

The following facilities or services will be unavailable from April 3 2024 to November 30 2024 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Spa
The following facilities will be closed during June, October, November, and May:
  • Hot springs
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 9443.0 per week

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 2600 per person
  • Airport shuttle fee: JPY 34500 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: JPY 34500 (one-way)
  • Crib (infant bed) fee: JPY 9443.0 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The indoor public bath fee is JPY 1,500 per adult and JPY 1,000 per child.
The indoor private bath fee is JPY 30,000.

We should mention

The seasonal pool will be open from November 30 to April 13
Hot springs access available from 1:00 PM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Vale Niseko Hotel Kutchan
Vale Niseko Hotel
Vale Niseko Kutchan
Vale Niseko
Vale Niseko Aparthotel Kutchan
Vale Niseko Apartment Kutchan
Vale Niseko Apartment
The Vale Niseko Kutchan
The Vale Niseko Aparthotel
The Vale Niseko Aparthotel Kutchan

Frequently asked questions

Does The Vale Niseko have a pool?

Yes, this property has a seasonal outdoor pool.

Is The Vale Niseko pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Vale Niseko?

Self parking is free at this property.

What time is check-in at The Vale Niseko?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at The Vale Niseko?

Check-out is at 10 AM.

Does The Vale Niseko provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of JPY 34500 per vehicle applies.

Where is The Vale Niseko located?

Located in the mountains, this slopeside Kutchan aparthotel offers ski-in/ski-out access within 2 mi (3 km) of Niseko Mountain Resort Grand Hirafu, Annupuri, and Niseko-Shakotan-Otarukaigan Quasi-National Park. Noasc and Niseko Takahashi Dairy Farm are also within 3 mi (5 km).

The Vale Niseko Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 31 out of 66 reviews" "
Rating 8 - Good. 14 out of 66 reviews" "
Rating 6 - Okay. 10 out of 66 reviews" "
Rating 4 - Poor. 1 out of 66 reviews" "
Rating 2 - Terrible. 10 out of 66 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Siu Kuen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Modern comfort with convenience. Great location and easily accessible to many shops and restaurants.
Stayed 7 nights in Mar 2024

10/10 Excellent

Shaun

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is conveniently located. Rooms are generous and suite had a small though useable kitchenette. Staff were most helpful. My partner had a ski accident and staff were exceptional in accommodating her requests for transport to hospital, crutches etc. we are most grateful. Thoroughly recommend this hotel.

2/10 Terrible

Verified traveler

Stayed 4 nights in Mar 2020

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, room comfort
The worst hotel experience, rude and
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Vale is a well run clean , and located in a convenient location. Staffs are always willing to help.
Stayed 3 nights in Feb 2020

6/10 Okay

Ysl

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ski in ski out
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant let the property down , the staff were not as professional as they should have been and neither was the chef
Stayed 7 nights in Jan 2020

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

6/10 Okay

ping

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Mar 2019

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay while in Hirafu
It was amazing for my daughter and me. Everything fell into place. Keep up the good work!
Stayed 6 nights in Mar 2019

10/10 Excellent

Jen, HK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was opened in 2009 but it looks younger because it is in excellent condition and is very clean. With good amenties eg microwave and kettle. I also like it because it is right next to one of the lift and ski school, you wouldnt want to walk back to hotel after skiing for one whole day! Overall good value for money!
Stayed 3 nights in Mar 2019

8/10 Good

HIU KONG

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

10/10 Excellent

Zhen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Vale Niseko was wonderful. The staff was friendly, attentive and went above and beyond to make our vacation as smooth and easy as possible. They even recommended places for us to watch the Superbowl! Only negatives are that our room smelled of mildew when we checked in (they thoroughly cleaned it the next day when we asked) and the "heated pool" was not warm enough to comfortably swim in. Otherwise a lovely hotel with a lovely staff.
Stayed 5 nights in Feb 2019

10/10 Excellent

Maree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Apartment
Fantastic hotel that is so convenient to the ski slopes in Niseko. We were a group of 4 adults and 2 children and the apartment suited us perfectly. It is a truly ski in - ski out hotel. The apartment is extremely well appointed and the included lockers in the basement are perfect for storing ski gear.
Stayed 6 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 5 nights in Jan 2019

6/10 Okay

Verified traveler

Stayed 7 nights in Dec 2018

8/10 Good

Sureen

Liked: Cleanliness, staff & service, property conditions & facilities
Great
The ski in & ski out is very convenient for family with kids.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, Great Staff, Comfortable Rooms
Great hotel and super helpful staff. They organized everything from ski rentals to transfers from Sapporo which is what we would expect given the price point. The room was comfortable with great amenities. It was always just very hot in the room and we couldn’t control the temperature. Otherwise super convenient location right next to a ski lift with rentals on site.. II would definitely stay there again.
Stayed 3 nights in Mar 2018

6/10 Okay

Sam, California

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Not Really 5 Star...
If you're looking for a hotel on par with the Four Seasons or the Ritz Carlton, the Vale Niseko is NOT it. The Vale leaves a lot to be desired. First of all, the front reception desk isn't even open 24 hrs a day. They go home at 10 pm. This isn't really a ski-in, ski-out facility either. You have to climb a rather slippery slope to actually get up to the lift. It would have been very helpful to have a ski valet, but don't be looking for the ski valet. There isn't one. You have to self-serve your own skis and boots from your cramped, dingy locker. The locker room is dark and spartan. There aren't even padded seats. They only have a few scattered very hard, very tiny stools on which for you to precariously balance while you try to stuff your feet into your stiff boots. The rooms are clean but dated. The beds are comfortable. The Vale touts its onsite onsen, but it wasn't at all relaxing. Every afternoon, loud and obnoxious tourists would come in and totally ruin the tranquility. It was disappointing that the Vale staff didn't enforce the rules. It was quite disgusting to see these people in the onsen with bikinis and underwear on. Unfortunately, there isn't much choice in Niseko in terms of luxury accommodations. It does seem though that there is much new construction happening. The Maples appears to be truly a ski-in, ski out facility. Hopefully it will be available by the time we visit again.
Stayed 5 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ski-in/out location, excellent in-room onsen. Big rooms, we’ll designed and convenient to many restaurants and apres ski amenities. With a ski shop and public onsen and restaurant onsight, has everything one needs.
Stayed 5 nights in Mar 2018