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Ace Hotel New York

4.0 star property
Enjoy top-notch service in an iconic neighborhood where art meets culture.

Choose dates to view prices

Photo gallery for Ace Hotel New York

Lobby
Front of property
Gift shop
Lobby lounge
Street view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Pet friendly
  • Housekeeping
  • Laundry
The current price is ₩215,351
₩310,221 total
includes taxes & fees
Feb 9 - Feb 10

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed (Medium King)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed (Medium King)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Medium Queen)

View from room

Deluxe Room, 1 Queen Bed (Medium Queen)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed (Loft Suite)

Superior Room, 1 King Bed (Loft Suite) | 1 bedroom, premium bedding, down comforters, minibar

Superior Room, 1 King Bed (Loft Suite)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Dining table
LCD TV
Hypo-allergenic bedding
Down duvet
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Large)

Deluxe Room, 1 King Bed (Large) | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed (Large)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Small)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 Double Bed (Small)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Single)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 Double Bed (Single)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds (Double)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 2 Double Beds (Double)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds, Partial View (Bunk)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 2 Twin Beds, Partial View (Bunk)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

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8.8 out of 10, Excellent, 1,507 reviews
The price is ₩206,824
₩300,437 total
includes taxes & fees
Feb 12 - Feb 13
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About the neighborhood

Map
20 West 29th Street, New York, NY, 10001

What's nearby

  • Empire State Building - 6 min walk
  • Madison Square Garden - 9 min walk
  • Broadway - 13 min walk
  • Times Square - 14 min walk
  • Grand Central Terminal - 18 min walk

Getting around

  • 28 St. Station (Broadway) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive

Restaurants

  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Lady M Cake Boutique - ‬1 min walk
  • ‪Lobby Bar at Ace Hotel New York - ‬1 min walk
  • ‪KazuNori: The Original Hand Roll Bar - ‬1 min walk
  • ‪House Party Cafe & Lounge - ‬1 min walk

About this property

Ace Hotel New York

Upscale hotel near 5th Avenue
A short walk from Empire State Building and Madison Square Garden, Ace Hotel New York provides 2 coffee shops/cafes, dry cleaning/laundry services, and a bar. The on-site Michelin star rated restaurant, Koloman, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and express check-out
  • 1 meeting room, smoke-free premises, and a front-desk safe
  • An elevator, a 24-hour front desk, and ATM/banking services
  • Guest reviews give top marks for the helpful staff and location
Room features
All 286 individually furnished rooms have thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with designer toiletries and tubs or showers
  • 42-inch LCD TVs with premium channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 75 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: USD 15 to 30 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Koloman

Things to do

  • 24-hour gym

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 40.16 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Self parking fee: USD 75 per day
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Property is also known as

Ace Hotel
Ace Hotel New York
Ace New York
New York Ace Hotel
Ace Hotel New York City
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Frequently asked questions

Is Ace Hotel New York pet-friendly?

Yes, Ace Hotel New York allows dogs (limit 1 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Ace Hotel New York?

As of Feb 7, 2025, prices found for a 1-night stay for 2 adults at Ace Hotel New York on Feb 9, 2025 start from ₩215,351, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Ace Hotel New York?

Self parking is available for USD 75 per day.

What time is check-in at Ace Hotel New York?

Check-in start time: 3 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Ace Hotel New York?

Check-out is at noon.

Where is Ace Hotel New York located?

Located in Manhattan, this hotel is within a 10-minute walk of 5th Avenue, Empire State Building, and Madison Square Garden. Broadway and Bryant Park are also within 15 minutes. 28 St. Station (Broadway) is only a 2-minute walk and New York W 32nd St. Station is 4 minutes.

Ace Hotel New York Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 462 out of 1005 reviews
Rating 8 - Good. 258 out of 1005 reviews
Rating 6 - Okay. 149 out of 1005 reviews
Rating 4 - Poor. 78 out of 1005 reviews
Rating 2 - Terrible. 58 out of 1005 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Jack

Disliked: Cleanliness, property conditions & facilities
Very loud and in need of a revamp
Stayed 2 nights in Jan 2025

4/10 Poor

John

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Incredibly disappointed in my recent stay at the Ace Hotel New York. Before I even arrived, the front desk aggressively answered the phone, then left me on hold to never return. Experienced this during my stay with no one answering the front desk or housekeeping twice as well. The condition of the hotel has deteriorated significantly. Beat up furniture, stained carpet, crumbling grout. All 3 of the windows in our room seemed to be broken, allowing a steady breeze to come in from outside at all times. It was a cold stay. Both elevators were a bit dirty and did not smell good. Some of the staff I came across were fabulous - fantastic and friendly bartenders and a helpful and friendly guy helping with checked luggage. Overall though, I was incredibly disappointed with this most recent stay at the Ace New York with both the property and the staff experience. I've had great experiences at Ace Hotels in the past, but I definitely will be reconsidering any future plans.
Stayed 3 nights in Feb 2025

8/10 Good

Russell

Liked: Staff & service, property conditions & facilities
Incredible location. Unfortunately, the hotel is a bit past its prime. The rooms lack blue tooth connection capabilities. Also—The rooms are dark and many only have one small window. Choose wisely.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Loved
Stayed 3 nights in Nov 2024

8/10 Good

Patricia, Bethesda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was small but clean and comfortable. Considering the price, it was a good deal. Staff was very friendly and efficient.
Stayed 4 nights in Jan 2025

10/10 Excellent

Rudy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I’ve been staying at this property for many years and it never disappoints.
Stayed 2 nights in Jan 2025

8/10 Good

PEYMANEH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Vanessa

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jan 2025

2/10 Terrible

joseph

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Disappointing experience overall. Room was dirty with facilities not working. Bed had bugs in it, which ruined the experience. Hotel lobby is a good vibe, but this did not translate to the room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Yoonsoo

Good
Stayed 1 night in Jan 2025

10/10 Excellent

Amélie, MONTREAL

Stayed 1 night in Jan 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Comfortable beds, very convenient location to sites, transportation, food and coffee, but too dimly lit in the lobby and throughout the hotel. Our hotel room reminded me of a boys college dorm room with graffiti.Not my cuppa tea.
Stayed 2 nights in Jan 2025

10/10 Excellent

Cam

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Deborah

The room is very, very tight but clean. Idk what the black box with blue screen was on the desk but it lit up the room all night!! There was no way to figure out turning on/off lamp.
Stayed 1 night in Jan 2025

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Cheryl

Stayed 3 nights in Dec 2024

10/10 Excellent

John, Pointe-Claire

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Modern comfortable hotel in good location.
Stayed 1 night in Sep 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our recent stay was truly enjoyable. The hotel boasts a fantastic location with easy access to everything, and we especially appreciated the convenience of having Stumptown Coffee right there. The room itself was spacious and remarkably quiet, providing a peaceful retreat. However, the bustling lobby lacked a dedicated area for guests to relax, which felt somewhat inconvenient. Despite this minor drawback, we had a wonderful overall experience and are eager to return soon.
Stayed 3 nights in Dec 2024

6/10 Okay

Erin

Stayed 4 nights in Dec 2024

10/10 Excellent

Laurence

Stayed 1 night in Dec 2024

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable and convenient to all the major spots in the city. Room was spacious, quiet and clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Stayed 1 night in Dec 2024

10/10 Excellent

Lizz

Liked: Cleanliness, staff & service, property conditions & facilities
Freddy at the front desk made our vacation 5 stars!
Stayed 1 night in Dec 2024