Save

Hotel Sapphire

3.5 star property
Comfortable hotel with 24-hour front desk and outdoor pool

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Hotel Sapphire

Terrace/patio
Terrace/patio
Executive Suite | In-room safe, desk, free cribs/infant beds, rollaway beds
In-room safe, desk, free cribs/infant beds, rollaway beds
Reception
Reviews
8.6

Excellent

Popular amenities

  • Restaurant
    RestaurantRestaurant
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Pool
    PoolPool
  • Breakfast available
    Breakfast availableBreakfast available
  • Free WiFi
    Free WiFiFree WiFi

Check-in time

12:00 PM

Check-out time

10:00 AM

Explore the area

Map
Mwembe Tayari Road, Mombasa
  • Popular LocationMombasa Island2 min walk
  • Popular LocationSikh Temple6 min walk
  • Popular LocationFort Jesus3 min drive
  • AirportMombasa (MBA-Moi Intl.)19 min drive

Most relevant reviews

ExperimentalCarousel

6/10 Okay

Music from the restaurant went on until midnight. Air conditioning didn't work in one of our first rooms. Room service b...
Elizabeth
Mar 1, 2024
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

View all photos for Superior Double Room

In-room safe, desk, free cribs/infant beds, rollaway beds

Superior Double Room

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Satellite channels
Desk
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite

In-room safe, desk, free cribs/infant beds, rollaway beds

Executive Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Satellite channels
Desk
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

3 bars/lounges
Severin Sea Lodge
Pool
Breakfast included
Spa
Waterslide
9.4 out of 10, Exceptional, (135)
The price is ₩145,027
per night
Jun 29 - Jun 30
Severin Sea Lodge

About the neighborhood

Mombasa

Hotel Sapphire is located in Mombasa. The area's natural beauty can be seen at Nyali Beach and Bamburi Beach. Mamba Village and Wild Waters are also worth visiting.
Visit our Mombasa travel guideOpens in a new window

What's nearby

  • Mombasa Island - 2 min walk
  • Sikh Temple - 6 min walk
  • Fort Jesus - 3 min drive
  • Mombasa Marine National Park - 6 min drive
  • Nyali Beach - 24 min drive

Getting around

  • Mombasa (MBA-Moi Intl.) - 21 min drive

Restaurants

  • ‪Mackinon Market (Markiti) - ‬12 min walk
  • ‪Blue Room Restaurant and Ice Cream Parlour - ‬12 min walk
  • ‪Mubins Cafe - ‬6 min walk
  • ‪Valencia Inn - ‬7 min walk
  • ‪Splendid View Cafe - ‬12 min walk

About this property

Hotel Sapphire

Property highlights
At Hotel Sapphire, you can look forward to a terrace, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a front-desk safe, and a 24-hour front desk
  • Meeting rooms, luggage storage, and smoke-free premises
  • Guest reviews speak well of the overall condition
Room features
All 56 rooms include comforts such as air conditioning and separate sitting areas, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Balconies, separate sitting areas, and daily housekeeping

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Free crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

Outdoor space

  • Balcony

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: noon; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 10 for children
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Hotel Sapphire Mombasa
Sapphire Mombasa
Hotel Sapphire Hotel
Hotel Sapphire Mombasa
Hotel Sapphire Hotel Mombasa

Frequently asked questions

Does Hotel Sapphire have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Sapphire?

As of Jun 28, 2024, prices found for a 1-night stay for 2 adults at Hotel Sapphire on Jul 13, 2024 start from ₩106,591, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Sapphire pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Sapphire?

Self parking is free at this property.

What time is check-in at Hotel Sapphire?

Check-in start time: noon; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Sapphire?

Check-out is at 10 AM.

Where is Hotel Sapphire located?

Situated in Mombasa, this hotel is steps from Mombasa Island, Sikh Temple, and Shree Cutch Satsang Swaminarayan Temple. Two Tusks and Jain Temple are also within 15 minutes.

Hotel Sapphire Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 12 out of 25 reviews" "
Rating 8 - Good. 8 out of 25 reviews" "
Rating 6 - Okay. 5 out of 25 reviews" "
Rating 4 - Poor. 0 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

MOHAMED KASSIM

Stayed 8 nights in Mar 2024

6/10 Okay

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Music from the restaurant went on until midnight. Air conditioning didn't work in one of our first rooms. Room service brought up a bottle of Coke, but no bottle opener. Food ordered through room service was mediocre. The single best thing about our stay was the staff. They were very accommodating and kind.
Stayed 1 night in Feb 2024

10/10 Excellent

Florence

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Hans Evan Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordability, very friendly and helpful staff, good food and good proximity of the hotel to several important places in Mombasa. Most definitely staying at Sapphire Hotel the next time am in Mombasa.
Stayed 2 nights in Dec 2023

10/10 Excellent

Josephus

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will recommend this property
Stayed 1 night in Jan 2024

6/10 Okay

Colin

Liked: Cleanliness
Disliked: Staff & service
Disappointed. This hotel could be so good.
After arriving and checking in, we ordered a meal in the dining room by the swimming pool as a couple with 4 children. We ordered 2 sandwiches and 2 pizzas for the children to share. It took nearly 2 hours for the food to arrive!!! Very poor service for such a simple meal from the menu. The room was well appointed and comfortable. We booked 2 packet breakfasts as we were due to leave the hotel at 5:30am. We were so disappointed... 3 small slices of watermelon and some warm flatbread. Nothing else - not even a drink. The worst packed breakfast ever...!!!
Stayed 1 night in Dec 2023

6/10 Okay

Dathan, Kampala

Business traveler
Liked: Cleanliness, staff & service, amenities
The hotel was nice but they didnt have WIFI on 7th floor. I struggled for a whole week of stay without internet. I asked for a room swap and it was denied. Staff dont provide feedback and you must follow up on your requests severally before they addressed. The towels are old and some are worn out.
Stayed 7 nights in Nov 2023

10/10 Excellent

Laura-

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 2 nights. We thoroughly enjoyed the room, pool and service from staff. They were very helpful and ordered us a taxi for the trip back to the airport. A staff member also volunteered to assist us with getting change for a tuk tuk. Would stay here again.
Stayed 2 nights in Sep 2023

8/10 Good

Ricky

Liked: Cleanliness, staff & service
Not bad but nothing to write home about
It's a decent place to stay. Room is noisey but staff are friendly and helpful. Room service quite good. Buffet breakfast quite good too (though only instant coffee). Do not disturb sign ignored by staff and woke us.
Stayed 1 night in Sep 2023

10/10 Excellent

Janilia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and accommodation was beautiful. The staff were amazing and incredible helpful. Thank you Gilbert for being so kind and for making my visit to Mombasa wonderful.

6/10 Okay

Verified traveler

Disliked: Staff & service
Stayed 1 night in Feb 2020

8/10 Good

Michael O

Liked: Staff & service, room comfort
Decent Hotel in central Mombasa
A decent hotel in a good location- close to city center. Staff were friendly and helpful. Every amenity in the room was working.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful. Bathrooms were clean. However bed and pillows need improvement. They are not very comfortable.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Stayed 5 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and convenient for our purposes, room was spacious. The staff was very nice and helpful. The only things I didn't like were there was no coffee service available in the room, and the kitchen service in the restaurant was incredibly slow, just as it had been in the hotel in Kisumu the week before. It took a minimum of two hours to order and eat as a result, which Is just not acceptable. Sometimes hard to find a server during the process. But they were very nice and friendly anyway.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2019

8/10 Good

KASSIMmahatay

Liked: Cleanliness, staff & service, property conditions & facilities
the property is in the city in a quite place and the staff are really nice well worth its money i stayed there for 5 nights and it was really nice will visit again you no the let me stay till 1.00pm when i was sapouse to leave at 10.in the morning and they did not even charge me for it and i really appreciated that will recommend hotel sapphire to any one kassim
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 9 nights in Dec 2018

8/10 Good

Verified traveler

Stayed 2 nights in Dec 2018

10/10 Excellent

Radoslav

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...
Stayed 5 nights in Oct 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Un séjour de 2 jours au Saphire Hôtel fantastique avec une équipe très a l écoute et accueillante ! Je recommande cet hôtel ! A 2 days stay in this hotel with a very welcoming team . I highly recommend this hotel ! Special thanks to Emily who organized a birthday welcome danse with a cake on my first day ! Thank you again !
Stayed 1 night in Aug 2023

10/10 Excellent

Anneke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Sapphire was a great place to stay. The experience was rather luxurious considering the affordable price.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wat is uniek van het hotel is de locatie. Het ligt in het centrum van Mombasa. En dat is echt een groot plus. En Sapphire is een prettig en echte chic hotel accommodatie. De hotel kamer was echt schoon en alles werkte perfect inclusief de AC. Maar ik miste een water koker om een koopje thee/koffee te kunnen maken. Ik vond het ontbijt echt top....elke dag anders en best lekker. Ga zo door Sapphire hotel!!!
Stayed 1 night in Mar 2019