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"The hotel is really well located, near the city's shopping district. The rooms are very comfortable and clean. The staff is very friendly, and breakfast is delicious. The bath is really nice, and the view of the city is beautiful. I will definitely consider returning to this hotel if I get the chance."

"Excellent onsen, spacious room and amazing kaiseki!"

"I felt like I was constantly being watched by the staff at this hotel. I travel a lot and I never felt this way at a “nice” hotel before. I felt very uncomfortable at this hotel due to the staffs that work there. When I went to the vending machine at night, out of nowhere a staff showed up and watched me what I was buying. When I went outside on the terrace to watch the sunset, as soon as I came back inside, a staff walked out to check if I made a mess or not. I wanted to use the laundry...

"The onsen, the in room facilities have room for improvements. The room is too small for 5 adults!"

"Breakfast "

"This hotel must have once been a grand establishment, but unfortunately the years have not been too kind to it. Many parts of the hotel are showing their age, and the place now feels too large and empty for the amount of business it sustains. We do want to give credit to the hotel staff for their kind service, and the rooms are really spacious even by Western standards. The highlight of our stay was a 45-minute session in one of the private onsen rooms (reservations highly recommended!) Other...

"전형적인 일본호텔로 객실은 좀 좁은감은 있으나, 대체로 괜찮고 위치상 추천해줄만힌 호텔임. 직원들의 대응도 훌륭함"

"I really enjoyed my one night stay here. The check in staff were very helpful and we had a very pleasant twin room. You select the amenities you want for the room in the lobby- there’s no wastage. The walk to the local shopping street and cable car to the castle on the hill is easy. And there is a tram over the way which we used to get to the Dogo Onsen. The room was fastidiously clean (as most of Japan is) and quiet. Great choice in Matsuyama."