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Novotel Marrakech Hivernage

4.0 star property
Family-friendly Marrakech hotel in Hivernage with a fitness center

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Novotel Marrakech Hivernage

Front of property
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Lunch and dinner served
Daily buffet breakfast (MAD 120 per person)

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • Pool
    Pool
  • Room service
    Room service
The price is ₩174,211
₩196,191 total
includes taxes & fees
Oct 18 - Oct 19
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Room options

Available filters for rooms
Showing 3 of 4 rooms

View all photos for Superior Twin Room, Multiple Beds

Superior Twin Room, Multiple Beds | Premium bedding, in-room safe, desk, soundproofing

Superior Twin Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
HDTV
Sofa bed
Premium bedding
Shower/tub combination
Private bathroom
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

Premium bedding, in-room safe, desk, soundproofing

Superior Double Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
HDTV
Sofa bed
Premium bedding
Shower/tub combination
Private bathroom
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Double Bed with Sofa bed

Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 1 Double Bed with Sofa bed

Highlights

Balcony
Soundproofed
Air conditioning
HDTV
Sofa bed
Premium bedding
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Rue Haroun Errachid, Quartier De L Hivernage, Marrakech, 40000

What's nearby

  • Casino de Marrakech - 1 min walk
  • Menara Mall - 12 min walk
  • Palais des Congrès - 17 min walk
  • Jemaa el-Fnaa - 19 min walk
  • Majorelle Garden - 3 min drive

Getting around

  • Marrakech Central Station - 6 min drive
  • Menara Airport (RAK) - 8 min drive

Restaurants

  • ‪Casino de Marrakech - ‬3 min walk
  • ‪Cappuccino - Morocco - ‬5 min walk
  • ‪Café Extrablatt - ‬2 min walk
  • ‪Comptoir Darna - ‬2 min walk
  • ‪Palais Jad Mahal - ‬3 min walk

About this property

Novotel Marrakech Hivernage

Upscale family-friendly hotel near Jemaa el-Fnaa
Menara Mall and Palais des Congrès are located near Novotel Marrakech Hivernage, which provides a terrace, a garden, and a hair salon. Treat yourself to a manicure/pedicure or other spa services. The on-site restaurant, Bazz'art, offers lunch and dinner. In addition to an arcade/game room and dry cleaning/laundry services, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with pool umbrellas
  • Buffet breakfast (surcharge), express check-out, and babysitting (surcharge)
  • Concierge services, luggage storage, and a 24-hour front desk
  • A vegetable garden, a water dispenser, and smoke-free premises
Room features
All 112 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • HDTVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available for a fee: MAD 120 for adults and MAD 60 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bazz'art
  • Comptoir Nomade

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MAD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
1 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MAD 150.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 16.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MAD 120 for adults and MAD 60 for children
  • Late check-out fee: MAD 500 (subject to availability)
  • Rollaway bed fee: MAD 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Property is also known as

Suite Novotel Hotel Marrakech
Suite Novotel Marrakech
Suite Novotel Marrakech Hotel Marrakech
Novotel Suites Marrakech Hotel
Novotel Suites Marrakech
Novotel Marrakech Hivernage Hotel
Novotel Marrakech Hivernage
Novotel Marrakech Hivernage Hotel
Novotel Marrakech Hivernage Marrakech
Novotel Marrakech Hivernage Hotel Marrakech

Frequently asked questions

Does Novotel Marrakech Hivernage have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Novotel Marrakech Hivernage?

As of Sep 26, 2024, prices found for a 1-night stay for 2 adults at Novotel Marrakech Hivernage on Oct 18, 2024 start from ₩174,211, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Marrakech Hivernage pet-friendly?

Yes, this hotel allows pets (limit 1 total).

What time is check-in at Novotel Marrakech Hivernage?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Novotel Marrakech Hivernage?

Check-out is at noon. Late check-out is available for MAD 500 (subject to availability).

Where is Novotel Marrakech Hivernage located?

This family-friendly Marrakech hotel is located near the airport, within a 15-minute walk of Casino de Marrakech, Avenue Mohamed VI, and Menara Mall. Jemaa el-Fnaa and Palais des Congrès are also within 1 mi (2 km). Marrakech Central Station is 28 minutes by foot.

Novotel Marrakech Hivernage Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 230 out of 1001 reviews" "
Rating 8 - Good. 386 out of 1001 reviews" "
Rating 6 - Okay. 233 out of 1001 reviews" "
Rating 4 - Poor. 102 out of 1001 reviews" "
Rating 2 - Terrible. 50 out of 1001 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

khaled

Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t recommend this hotel. This is really overvalued and the staff is terrible.
Stayed 2 nights in Aug 2024

8/10 Good

Nzuki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really nice place. I will recommend this friendly place for anyone going to Marrakech. Very helpful welcome staff
Stayed 7 nights in Aug 2024

10/10 Excellent

Kamlesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Leonie

Disliked: Staff & service, property conditions & facilities, room comfort
Not a great stay, hotel needs a refresh
Our room was dated and tired. The shower leaked all over the floor with every use and the room smelt the whole time we were there - really fishy, which we think was glue. Everything in the room has been repaired and not well! The bed was very hard. The robes were old, faded and worn out, as were the towels. The TV was good! The pool area was nice and the breakfast was good. But the worst thing was the staff, they were all rude and unfriendly and very unhelpful. They were also really slow, the reception staff were the worst. Just made us feel unwelcome
Stayed 3 nights in Apr 2024

8/10 Good

yahya

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Apr 2024

10/10 Excellent

richard

Stayed 2 nights in Mar 2024

4/10 Poor

Dr. Mohammed, Riyadh

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
There is no parking, only 10 spaces available, reception staff are not helpful, restaurant staff are good, breakfast is not good and not up to Novotel standard, there is no privacy in using the bathrooms, there are no tables next to the beds, towels are old and worn out, and the beds are old and uncomfortable.
Stayed 2 nights in Feb 2024

10/10 Excellent

Abdouzakou

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Environment
Stayed 3 nights in Feb 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great

8/10 Good

Adil Yusuf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Good facilities. Recommended.
Stayed 7 nights in Dec 2023

10/10 Excellent

Jaiprakash

Stayed 1 night in Dec 2023

8/10 Good

Rajeswara

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 2 nights in Dec 2023

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location in Hivernage is very good with easy access to both the Medina and Gueliz. The room was clean and spacious and the service excellent, the team made me feel super welcome from the security at the entrance to the front desk, the bar and the restaurant.
Stayed 3 nights in Nov 2023

4/10 Poor

Susan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Watch out for scam taxi service
While the hotel was very nice, we were very disappointed with the transportation service they arranged for us . We requested transport to the airport very early (3:45 am) the next day. The receptionist told us it could be arranged but had to be paid in cash (approx $25). We paid, but no receipt was offered. Our cab was ready at the appointed time and took us to the airport as requested, but the driver said he had not been paid and insisted on another $25. After a brief discussion, We gave him all the Moroccan money we had and added another $7 to make up the difference. I’m not sure who benefitted from this scam, but future travelers should insist on a receipt or some kind of voucher if they plan to use this service.
Stayed 1 night in Oct 2023

10/10 Excellent

Michael, Las Vegas

Stayed 1 night in Oct 2023

10/10 Excellent

feraz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place at the right price
Great location Great hotel
Stayed 3 nights in Sep 2023

2/10 Terrible

Hassnyen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is a dump!!. A/C not working in the room. Not worthy of the brand the hotel belongs too,
Stayed 1 night in Sep 2023

10/10 Excellent

Donna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Rooms clean and practical. Hotel facilities are very good
Stayed 6 nights in Aug 2023

10/10 Excellent

Naima

Stayed 3 nights in Jul 2023

8/10 Good

Kamran, Hellertown

Stayed 3 nights in Jun 2023

8/10 Good

Simon

Liked: Staff & service, property conditions & facilities
4.1/5 from me. Good, standard business style hotel. Rooms are quite large. Separate toilet and bathroom. In the bathroom, I had a bath and a separate shower. Pool area is nice with comfortable seating and shade. Location is great near lots of lounges, clubs and restaurants. Fast Wi-Fi. Very good room service and everything can be ordered from the restaurant. Comfortable bed. Negatives: no chairs on the balcony and room a little like an office with grey carpet and furniture, etc. Recommended.
Stayed 3 nights in Jun 2023

10/10 Excellent

Faycal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Takumo

Stayed 2 nights in May 2023

8/10 Good

Clare

Liked: Staff & service
Great location, wonderful staff
The staff at this hotel were wonderful and really added to the experience of staying there. Reception staff were very welcoming and went out of their way to help. The hotel's location is brilliant for exploring the city and many attractions are within easy walking distance. There are also many decent restaurants close by. The rooms at the hotel are a good size and have a degree of comfort but are extremely dated and in need of refurbishment. The bathroom had a separate bath and shower and hot water was plentiful. The bed was very comfortable, there were only two pillows however and both were in need of replacement. There was a kettle and microwave in the room and teabags and sachets of coffee were provided but no creamer which I found strange. The gym was spacious but has no fixed or free weights and the cross trainer is in need of repair. The pool area was very clean and had plenty of furniture for guests to use and this included parasols. The pool bar was very clean and there was a good selection of drinks and a decent lunchtime menu. Breakfast was buffet style and available from 7am. There was a huge range of choice and of a high quality. I really enjoyed my stay and the hotel provided value for money.
Stayed 7 nights in Apr 2023

2/10 Terrible

Swarnalata, Chicago

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is old and needs some serious renovation.
Stayed 2 nights in Feb 2023