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Hotel Puerta América

5.0 star property
Luxury Madrid hotel in Chamartín with 2 restaurants

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Photo gallery for Hotel Puerta América

Porch
2 bars/lounges, poolside bar
2 bars/lounges, poolside bar
Reception
Seasonal outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Room service
  • Breakfast available
  • Housekeeping
The current price is ₩168,397
₩185,241 total
includes taxes & fees
Mar 4 - Mar 5

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Zaha Hadid Space Club

In-room safe, desk, blackout drapes, soundproofing

Zaha Hadid Space Club

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, blackout drapes, soundproofing

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Pillow menu
Blackout drapes/curtains
Shower/tub combination
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, blackout drapes, soundproofing

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Suite

Executive Suite | City view

Executive Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
  • 60 sq m
  • Sleeps 3
  • 1 Double Bed

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  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, (1003)
The price is ₩179,761
₩197,745 total
includes taxes & fees
Feb 23 - Feb 24
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Frequently asked questions

Does Hotel Puerta América have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from noon–7:00 PM. The pool is closed seasonally each year from September 20 to June 15.

How much does it cost to stay at Hotel Puerta América?

As of Feb 22, 2025, prices found for a 1-night stay for 2 adults at Hotel Puerta América on Mar 4, 2025 start from ₩168,397, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Puerta América pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Puerta América?

Self parking is available for EUR 30.00 per day. Extended parking is available for EUR 30.00 per night.

What time is check-in at Hotel Puerta América?

Check-in begins at 3:00 PM.

What time is check-out at Hotel Puerta América?

Check-out is at noon.

Where is Hotel Puerta América located?

This family-friendly Madrid hotel is located near the airport, within 1 mi (2 km) of National Auditorium of Music, Paseo de la Castellana, and Parque de Berlin. Santiago Bernabéu Stadium and WiZink Center are also within 2 mi (3 km). Cartagena Station is only a 3-minute walk and Prosperidad Station is 10 minutes.

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Hotel Puerta América Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 450 out of 817 reviews
Rating 8 - Good. 232 out of 817 reviews
Rating 6 - Okay. 73 out of 817 reviews
Rating 4 - Poor. 44 out of 817 reviews
Rating 2 - Terrible. 18 out of 817 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lynsey

Had a lovely stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Yaneysis

Excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Cintia

Very cozy place!
Stayed 2 nights in Nov 2024

8/10 Good

feng

Quiet and close to airport
Stayed 1 night in Oct 2024

10/10 Excellent

Octavio

Everything about this hotel good nice and clean.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jordon

Amazing staff and very welcoming.
Stayed 4 nights in Sep 2024

10/10 Excellent

Igor

This is a convenient and friendly hotel. Each floor has a unique design, but without compromising convenience for "creativity". The staff is iinvariably helpful and responsive - with both internal hotel matters and outside bookings and recommendations. Not in the very center of the city. Yet, the hotel is just a 15 mins trip from the airport and it has a short and easy public transport, walking and taxi connection to the central parts of Madrid, as well as to various parks and attractions around town.
Stayed 4 nights in Dec 2024

10/10 Excellent

Detlev Conrad

My hotel for a short stay in Madrid. The hotel is nice, with interesting room designs from renowned architects. Little bmol, no complimentary tea/coffee and water only on the day of arrival. So if you are looking for a slightly quirky comfortable hotel, this is a great choice.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose

Every thing was great
Stayed 2 nights in Oct 2024

10/10 Excellent

William

The hotel is amazing and easy to get around with metro
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel Adam Horan

A fantastic hotel, well located and with Friendly & helpful staff. Highly recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

nic

Thoroughly enjoyed staying at the hotel, room was super comfy and well laid out. Would have been nice to visit the top floor but it was closed during our stay. Short walk to metro station made it easy to get in to the centre.
Stayed 3 nights in Oct 2024

10/10 Excellent

Octavio

Hotel rooms are so nice every floor has a different concept
Stayed 1 night in Oct 2024

10/10 Excellent

Carlo

Amazing hotel , amazing designes
Stayed 4 nights in Aug 2024

6/10 Okay

GURDIAL

My opinion like a 4star hotel, not a 5 star
Stayed 1 night in Nov 2024

8/10 Good

Grace

A great stay !
Receptionist was friendly. Lovely hotel both in and out - great concept for each floor ! Would've been nice the pool was open as it was still hot. View was amazing, food delicious and server was soo lovely as we were the only two ladies left towards end of closing
Stayed 3 nights in Sep 2024

8/10 Good

Stacey

I enjoyed the food and the hotel was very nice.
Stayed 4 nights in May 2024

10/10 Excellent

Hourvash

Nice staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Mike

Nice.
Stayed 3 nights in Oct 2024

8/10 Good

Gerald

Good location station close to hotel made travel very easy.
Stayed 3 nights in May 2024

10/10 Excellent

Maria

Very nice hotel , perfect location .interesting design.
Stayed 7 nights in Feb 2024

10/10 Excellent

Reina Lizzette

We love the Time we spent with This Hotel Puerta America it’s a beautiful hotel we love it
Stayed 6 nights in May 2024

10/10 Excellent

Sunil

Room design overdone - some people might have problems adjusting to it. Quiet room . Comfortable bed.
Stayed 3 nights in Sep 2024

8/10 Good

Emma

A great hotel located near metro station. The room was clean and well designed although was tired in some places, some of the furniture could do with replacing and the carpet too. Excellent staff and very attentive. Breakfast was great too , lots of choices, hot and cold selection, fresh fruit was delicious. I would definitely stay here again and love to experience a room on a different floor as each one is themed different - some very crazy but brilliant designs.
Stayed 4 nights in Oct 2024

8/10 Good

Asnath

Definitely a futurist hotel. Looks really good and all the floors are unique and differents. Overall the room was clean, but the carpet was very dirty, which was unpleasant. Also, maybe the rooms should come with some instructions, cause we found it super complicated to adjust the AC.. We couldn't figure it out, and after multiple attempts, decided to call staff for help. Overall great experience! Also the restaurant has really good food, and their sweet sureau was fire!
Stayed 4 nights in Oct 2024