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Plaza on the River

3.5 star property
Family-friendly London hotel in London City Centre with free parking

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January 2025

Photo gallery for Plaza on the River

Interior
View from property
Exterior
View from property
Indoor pool

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio

Studio | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Studio

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Plasma TV
Washer/dryer
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Plasma TV
Hypo-allergenic bedding
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Riverview

Suite, 1 Bedroom, Riverview | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Riverview

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Plasma TV
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, River View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Renovated in 2016
Premium bedding
Egyptian cotton linens
  • 24.0 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

Park Plaza London Riverbank

Pool
Free WiFi
Restaurant
Air conditioning
8.4 out of 10, Very Good, (1640)
The price is ₩215,041
₩258,049 total
includes taxes & fees
Dec 16 - Dec 17
Park Plaza London Riverbank
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About the neighborhood

Map
18 Albert Embankment, London, SE1 7TJ

What's nearby

  • Westminster Abbey - 14 min walk - 1.2 km
  • London Eye - 17 min walk - 1.4 km
  • Big Ben - 18 min walk - 1.5 km
  • Trafalgar Square - 5 min drive - 2.4 km
  • Buckingham Palace - 5 min drive - 2.4 km

Getting around

  • Vauxhall Station - 8 min walk
  • Lambeth North Underground Station - 14 min walk
  • London City Airport (LCY) - 39 min drive

Restaurants

  • ‪Millbank Tower - ‬11 min walk
  • ‪City Inn Westminster - ‬11 min walk
  • ‪The Black Dog - ‬6 min walk
  • ‪The Rose - ‬3 min walk
  • ‪Mezemiso - ‬1 min walk

About this property

Plaza on the River

Family-friendly hotel near Westminster Abbey
Big Ben and London Eye are located near Plaza on the River, which provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site Asian cuisine brasserie, Chino Latino, offers breakfast, lunch, and dinner. In addition to a fireplace in the lobby and car rentals on site, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking, plus valet parking (surcharge)
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Express check-in, babysitting (surcharge), and 21 meeting rooms
Room features
All 127 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and air conditioning.
Extra amenities include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Bathrooms with rainfall showers and designer toiletries
  • Plasma TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, French, German, Hindi, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (GBP 45 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GBP 23 for adults and GBP 23 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chino Latino

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • Business center

Outdoors

  • On the riverwalk
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 16 floors
  • Built in 2005
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 80 per accommodation, per stay, plus a deposit of GBP 80.00 per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 23.00 for adults and GBP 23.00 for children
  • Valet parking fee: GBP 45.00 per day
  • Pet deposit: GBP 80.00 per stay
  • Pet fee: GBP 80 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 7 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Plaza River
Plaza River Hotel
Plaza River Hotel London
Plaza River London
Plaza On The River London
Plaza On The River - Club And Residence Hotel London
Plaza on the River Hotel
Plaza on the River London
Plaza on the River Hotel London

Frequently asked questions

Does Plaza on the River have a pool?

Yes, this property has an indoor pool. Pool access is from 7 AM–10 PM.

Is Plaza on the River pet-friendly?

Yes, pets are allowed at this property. There's a deposit of GBP 80.00 per stay and a fee of GBP 80 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Plaza on the River?

Self parking is free at this property.

What time is check-in at Plaza on the River?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Plaza on the River?

Check-out is at noon.

Where is Plaza on the River located?

This family-friendly London hotel is located on the riverwalk, within a 15-minute walk of Westminster Abbey and Houses of Parliament. London Eye and Big Ben are also within 1 mi (2 km). Vauxhall Station is 8 minutes by foot and Lambeth North Underground Station is 14 minutes.

Plaza on the River Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 535 out of 998 reviews" "
Rating 8 - Good. 299 out of 998 reviews" "
Rating 6 - Okay. 89 out of 998 reviews" "
Rating 4 - Poor. 47 out of 998 reviews" "
Rating 2 - Terrible. 28 out of 998 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019

6/10 Okay

Nicola

Traveled with family
Disliked: Cleanliness
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good location close to Westminster and central London. We stayed in a suite which was furnished to a high standard. The executive breakfast was superb, a range of food options on the buffet, a spacious area and great views from the 12th floor to enjoy! Would highly recommend this hotel and hope to come back soon.
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
Great location, and potentially a good view IF YOU GET a room facing parliament, I asked for one and was told no.
Stayed 4 nights in Dec 2019

8/10 Good

Habib

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Everything was perfect but this hotel need to make their tv channels free
Stayed 1 night in Dec 2019

10/10 Excellent

RichardN, Ft Worth Texas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern style in a good location with great views of the River Thames and parliament. Easy to walk to places of interest. We received complimentary buffet breakfast each morning in the Executive Loumge on the 12th floor which had amazing views of parliament also.
Stayed 3 nights in Dec 2019

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Fantastic hotel. Beautiful Riverview Suite. Amazing Customer service at check in. Wonderful Stay.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Stayed 6 nights in Dec 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Jade

Stayed 1 night in Dec 2019

10/10 Excellent

Dr Lori Beth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous view of the river and very comfortable sp
I was upgraded and the view from my apartment was incredible. The flat was spacious and had everything I could need. The food was good and portions were large. Services was good as well.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space and service. The location isnt as central as others
Stayed 4 nights in Dec 2019

10/10 Excellent

Richie, Glasgow

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Birthday weekend away. First class service from check-in to check-out especially from the always smiling Alejandro. We had some drinks and snacks from the bar which again had great service and chat from Ruddy. Room, bed and bathroom all very spacious. Our room on 14th floor had exceptional views up towards the London eye/south bank and the west end. Around a 7/8 minute walk to Vauxhall tube and train stations and 10 minutes walk the other way to London eye so great location for getting around the city. Would definitely recommend and will use again, thanks
Stayed 2 nights in Dec 2019

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Dec 2019

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Date Night
We treated ourselves to a date night out in London ... and would totally stay at Plaza on the River again. Our room was even more than we could have imagined. Really excellent hotel!
The view from our room on the 14th floor.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The river view suite was beautiful and serene. The facilities made the week feel like home from home.
Stayed 5 nights in Dec 2019

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A MUST FOR A STAY IN LONDON
We booked a room for two nights for a special occasion in London. On arrival we were booked in by Colin who was very friendly and couldn’t do enough for us. Having requested a Westminster view months earlier he moved things around to ensure we had the room we wanted. Having moved us, our room wasn’t ready so we were given a welcome drink at the bar whilst we waited. We returned to reception 90 mins later to find our room was still not ready but Alejandro who was now on reception, kindly upgraded us to a better room and access to the Executive lounge as an apology. We spent around 1 hour in our room when we suffered a power cut (just our room) I re-attended reception and Alejandro moved us again to a better room, still with a Westminster view. The level of service from all staff in the hotel was superb, from being greeted as we entered, the bar staff, room service and anyone we came in to contact with. Lovely hotel, great views, welcoming staff and I would visit again and recommend highly.
Stayed 2 nights in Dec 2019

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous special stay
Absolutely fabulous from start to finish. Staff so helpful...suite super-views of Houses of Parliament awesome!! Highly recommend
Stayed 2 nights in Dec 2019

10/10 Excellent

Chris

Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Business traveler, Traveled with family
Disliked: Staff & service
Very poor check in. Very busy breakfast had to queue. Beds hard. Bed linen not pressed. Not a good stay
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Lovely hotel in a central location, easy walking distance to numerous landmarks. We had a few issues at check in and with our room, but reception staff were very helpful and resolved the issues quickly, and found us an alternative room. Room facilities were lovely, fantastic shower! Only criticism would be that the kitchenette was not well stocked; very little crockery (1 bowl between 3 of us, and even though I requested more these never materialised), and no provisions for washing dishes. Would definitely stay here again though.
Stayed 1 night in Nov 2019