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Alexander Charme Hotel

4.0 star property
Family-friendly ski hotel with a full-service spa

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December 2024

Photo gallery for Alexander Charme Hotel

Minibar, in-room safe, desk, laptop workspace
Sauna, Turkish bath, body treatments, deep-tissue massages, body scrubs
Front of property
Buffet
Lobby sitting area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Comfort Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Comfort Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
HDTV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Comfort Double Room Single Use

Highlights

Soundproofed
Air conditioning
Heating
HDTV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Quadruple Room

Minibar, in-room safe, desk, laptop workspace

Comfort Quadruple Room

Highlights

Soundproofed
Air conditioning
Heating
HDTV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite (2 people)

Minibar, in-room safe, desk, laptop workspace

Junior Suite (2 people)

Highlights

Soundproofed
Air conditioning
Heating
HDTV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Living area | 32-inch flat-screen TV with satellite channels, TV

Suite

Highlights

Balcony
Soundproofed
Air conditioning
Heating
HDTV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Junior Suite (4 people)

Minibar, in-room safe, desk, laptop workspace

Junior Suite (4 people)

Highlights

Soundproofed
Air conditioning
Heating
HDTV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • 33 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Via Freita 103, Livigno, SO, 23041

What's nearby

  • Valtellina Ski Area - 1 min walk
  • Mottolino Fun Mountain - 4 min walk
  • Livigno Ski Area - 4 min walk
  • Mottolino Gondola - 16 min walk
  • Carosello 3000 Mountain Park - 2 min drive

Getting around

  • Celerina/Schlarigna Staz Station - 40 min drive

Restaurants

  • ‪Diva Caffe - ‬3 min drive
  • ‪Bar Sci di Fondo - ‬3 min drive
  • ‪Caramelleria Coco Crazy Livigno - ‬3 min drive
  • ‪Cronox Bowling - ‬4 min drive
  • ‪Ristorante Bellavista - ‬19 min walk

About this property

Alexander Charme Hotel

Upscale family-friendly hotel in a shopping district
Located close to Livigno Ski Area, Alexander Charme Hotel provides a coffee shop/cafe, a playground, and dry cleaning/laundry services. Skiers and snowboarders can spend time on the slopes at this hotel offering downhill skiing, a ski shuttle, and ski passes. Treat yourself to a manicure/pedicure, a facial, or a body scrub at Alexander, the onsite spa. Enjoy the 24-hour gym, as well as activities like snowboarding. Free in-room WiFi is available to all guests, along with a bar and a business center.
You'll also enjoy perks such as:
  • An indoor pool with sun loungers
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, babysitting (surcharge), and a TV in the lobby
  • Tour/ticket assistance, an elevator, and a 24-hour front desk
Room features
All 63 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Highchairs and childcare services
  • Bathrooms with showers and bidets
  • 32-inch HDTVs with satellite channels
  • Heating, daily housekeeping, and desks

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Ski shuttle nearby
  • Self parking on site (EUR 15 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Downhill skiing
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Snowboarding
  • Steam room
  • TV in common areas

Family friendly

  • Highchair
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • In the mountains
  • Pool loungers

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 4 floors
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 15 per day
  • Spa fee: EUR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 10 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Alexander Charm
Alexander Charm Hotel
Alexander Charm Hotel Livigno
Alexander Charm Livigno
Alexander Charme Hotel Livigno
Alexander Charme Livigno
Alexander Charme
Alexander Charme Hotel Hotel
Alexander Charme Hotel Livigno
Alexander Charme Hotel Hotel Livigno

Frequently asked questions

Does Alexander Charme Hotel have a pool?

Yes, this property has an indoor pool.

Is Alexander Charme Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Alexander Charme Hotel?

Self parking is available for EUR 15 per day. Limited spots are available.

What time is check-in at Alexander Charme Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Alexander Charme Hotel?

Check-out is at 10 AM.

Does Alexander Charme Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Alexander Charme Hotel located?

Located near the slopes, this Livigno hotel is in the mountains, within a 5-minute walk of Valtellina Ski Area and Livigno Ski Area, and close to winter sports such as cross-country skiing. Mottolino Fun Mountain and Larix Park are also within 5 minutes.

Alexander Charme Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 101 out of 206 reviews" "
Rating 8 - Good. 84 out of 206 reviews" "
Rating 6 - Okay. 9 out of 206 reviews" "
Rating 4 - Poor. 8 out of 206 reviews" "
Rating 2 - Terrible. 4 out of 206 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Stayed 5 nights in Mar 2020

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent view from balcony Breakfast was great Too far out of city
Stayed 1 night in Aug 2019

10/10 Excellent

nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rally hotel
Very friendly service , clean rooms. Great breakfast. It is a little way out of the centre but only short drive
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great. Very good spa area. The junior suite is very big! The ski lift 200 meters from the hotel
Stayed 5 nights in Mar 2019

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel
The hotel staff was very friendly/service oriented and met us at the car and helped with the luggage. The hotel is close to one of the ski areas in Livigno only 5-7 min walk. To get into the city you need to take a bus but the stop is only a couple of min walk from the hotel. The bus to the city takes 10-15 min. There is a spa in the hotel which is not included in the price but only costs you 5 Euro. Breakfast is really great a lot of good healthy options. We were not very happy with our dinner at the hotel but the staff was very receptive of the criticism and handle it very professionally. We might only have had some bad luck with our choice. I definitely recommend this hotel.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and manager are very helpful. They are trying their best to assist with guests requests
Stayed 6 nights in Dec 2018

6/10 Okay

Nicola

Liked: Cleanliness
Meh
Thin room walls , cold swimming pool, paid spa entrance, noisy house keeping , overpriced. Nice location but Wouldn’t recommend
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff make the hotel and the staff here are outstanding. Always eager to help. Room was a little tired, cobwebs in the corner but otherwise very clean and comfortable. I know the hotel cannot control it but the noise from adjoining rooms both to the side and above was excessive. Not exactly ski in ski out as I was led to believe but a 5-10 minute free bus runs every 10 mins or so which was great and free storage for ski equipment. Great breakfast with much on offer and lots of cakes
Stayed 3 nights in Dec 2018

2/10 Terrible

Verified traveler

Stayed 3 nights in Dec 2018

8/10 Good

Lesley

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Great hotel have stayed before so went back.

8/10 Good

Adele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and restaurant. Friendly and very helpful staff. Livigno is beautiful. Would definitely recommend to others, and will hopefully be back in the not too distant future.

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Review done by my husband who was on this boys skiing trip. The hotel is very nice. They stayed in one of the renovated junior suites, done very nicely. The breakfast was really nice, many cakes. The spa area was very nice too. One of the best boys skiing trips, nicest hotel. Livigno is not a party place, but the skiing conditions and the food makes this place worth going to. And the hotel is probably obe of the best choices.
Stayed 3 nights in Feb 2018

10/10 Excellent

Daniel, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at Hotel Alexander Charme
From before I arrived at the hotel to when I left, I was amazed at the quality of the hotel and more importantly the staff. After booking the trip to travel from Innsbruck, which is the furthest of the airports serving Livigno, I needed help to try to find a cheap transfer to the hotel. After calling and speaking with Elena, I was provided with all the details i needed along with booking links and advice. Arriving at the hotel I received a very warm greeting and all the information I needed to begin my Ski experience. I am very impressed with the Alexander Charme, Hotel(Excellent), Staff(Excellent), Food(Excellent), Location(Excellent), Facilities(Excellent), Cleanliness(Excellent), On site Ski facilities(Excellent). They even made me a packed lunch as I had to leave for flight home at 2:15am. I really cant say enough to recommend this hotel and hope I'm lucky enough to stay there again. Amazing experience and a great example of what a hotel should be.

8/10 Good

Pierre, Basel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel off the beaten track
We booked late, and were given a room at the back. The room was perfect but rather small, but all we needed. The hotel was full, but the staff were approachable and friendly and accommodating. Breakfast is a feast - great cereals with nuts, several options for the sweet tooth, excellent fresh fruit, and a view to die for. We had dinner - the local dishes, and even the pudding options were delightful and the Apfelstrudel comes highly recommended (we even ordered a second portion with some more of the great coffee to end the day).

10/10 Excellent

Candice, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very chic hotel
We stayed here for 4 nights to ski Livigno. The hotel's decor is modern and chic. It has excellent facilities ( ski rental, ski storage, car parking, a beauty spa, pool and bar) and the staff are very helpful and multi lingual. The room was clean, well appointed with a balcony. The bus to the ski area stops just outside the door, you can also ski in and out of the hotel. Breakfast at the hotel is nice with plenty of variety. Great value for money and highly recommended.

10/10 Excellent

Jessica, Gibraltar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Staff and Hotel
The staff were extremely helpful and pleasant and went out of their way to make our stay as enjoyable as possible. You could feel that the staff were really nice and interested in our wellbeing. I would certainly recommend this hotel and will certainly visit it again.

10/10 Excellent

simona, bucharest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ski holiday
Realy nice hotel, lovely staff, very good breakfast, good position for skiing, I will warmly recommend it!

10/10 Excellent

Russell, Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good facilities but a bit remote
I stayed here for four days with my teenaged son for some skiing. We arrived in the middle of the night and the hotel was pretty hard to find. Livigno is spread across both sides of the river valley and we didn't realise Via Freita ran up the other side. At 3am it's a bit frustrating not to be able to locate your accommodation. Once we found it, the hotel was nice. We had a kind of double room -- a single bed in the living room with its own bathroom (for my son) and a double bed in the bedroom with another bathroom (for me). Great for a couple with one child. Beds were comfortable & room temperature was good. On the ground floor there is a cafe & attached to it a slightly smarter restaurant... which was somewhat spoiled by the multitude of toddlers dining there. Probably better to encourage parents with very young children to dine in the more casual part otherwise high-end guests are annoyed by screaming brats. The spa / swimming pool was nice -- pool quite small but clean and a good temperature. Sauna, steam room etc all very good. Ski / boot room very conveniently located on ground floor and included rental facilities. There is a ski lift (Teola) about 100m away up the hill, but it leads only to black runs (although if you ski one short section of black you can get a lift to red runs). There is a bus stop immediately outside hotel to the other lifts. Food was good and reasonably priced. Staff were friendly & welcoming. Would go back, for sure.

4/10 Poor

Pavel, zurich

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Reservation not honoured
Unfortunately despite having booked more than two months in advance and having a non-refundable confirmed and guaranteed booking, the hotel was unable to honor it and had us relocated to a different property (of a lower category)just two days before our arrival. The personnel at the hotel were actually quite helpful and did everything they could to repair the damage (we were part of a larger group who were all staying at the same property)and while the efforts were very much appreciated, the situation should not have happened in the first place. As for the property we were sent to, it was clean and close by but clearly more spartan than the original property.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Recommended hotel
The stuff was very nice and helpfull. The room was a bit too small and didn't have good lighting. Breakfast was great. The ski room was comfortable and so was the the bus station in front of the hotel

6/10 Okay

Ilga, Vienna

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
good hotel for families with children
In general good stay. It was nice welcome, but not very happy end: 1. I have booked body treatment that should last 60min (as per description), but in reality it was only 40 min, disappointing 2. old spa, 3. vanity kit in the bathroom was not refiled during the stay. good we had our own, 4. rude receptionist. the woman at the reception at the check out showed an invoice of Expedia with charges that the customer should not know. moreover, she made rude comments about us in italian to her colleague when we were leaving, but still at the entrance. and we do understand italian. it was very unpleasant to hear.

10/10 Excellent

Judit, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a marvelous experience. The hotel is located just next to 2 free bus stations that will take you anywhere in town- no need of a ski-pass. The staff was grate and helpful even though you- expedia- made our trip difficult and unhelpful. We'll never use your services again. I promiss to write in my Facebook all about your unhelpful treatment.

8/10 Good

Tangles, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely rooms with views, but out if town
Very nice restaurant dinner meals and service, but the bar area was a huge disappointment, very cold and stark, needs some colour, warmth and jewel colour cushions to liven it up. It was a bit out of town, near one lift, would not have been a problem except for the erratic Livigno bus service provided. Also small irritating things, room keys not working, boot warmers did not work first night, young girl in reception when we arrived told us shops open at 230pm when in fact all except supermarket open at 3!