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Grand Royal Swiss Hotel

4.0 star property
Hotel in Kisumu with a fitness center and spa services

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Photo gallery for Grand Royal Swiss Hotel

Outdoor pool
Lobby lounge
Lobby sitting area
Outdoor pool
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Rainfall showerhead
Private bathroom
Hair dryer
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite

Royal Suite | Premium bedding, minibar, in-room safe, desk

Royal Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Rainfall showerhead
Private bathroom
Hair dryer
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, desk

Standard Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Rainfall showerhead
Private bathroom
Hair dryer
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

Ciala Resort Best Hotel in Kisumu Kenya

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9.0 out of 10, Wonderful, 18 reviews
The price is ₩166,827
₩196,856 total
includes taxes & fees
Feb 24 - Feb 25
Ciala Resort Best Hotel in Kisumu Kenya
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About the neighborhood

Map
Vihiga Road, Kisumu, 894-40100

What's nearby

  • Kisumu Clock Tower - 13 min drive
  • Kisimu museum - 13 min drive
  • The West End Shopping Mall - 14 min drive
  • Dunga Bay - 16 min drive
  • Hippo Point - 18 min drive

Getting around

  • Kisumu (KIS) - 21 min drive

Restaurants

  • ‪Kisumu City - ‬12 min drive
  • ‪Laughing Buddha - ‬9 min drive
  • ‪Mahfudh Ashur Restaurant - ‬9 min drive
  • ‪Java United Mall - ‬9 min drive
  • ‪Buddy's Bar & Grill - ‬8 min drive

About this property

Grand Royal Swiss Hotel

Upscale hotel
You can look forward to a poolside bar, a terrace, and a garden at Grand Royal Swiss Hotel. The on-site restaurant, Flavours Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and dry cleaning/laundry services.
You'll also find perks like:
  • An outdoor pool and a children's pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), newspapers in the lobby, and a front-desk safe
  • Multilingual staff, a banquet hall, and smoke-free premises
Room features
All 125 rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and tubs or showers
  • Flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Flavours Restaurant
  • Medoc Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Spa

  • Spa services

Accessibility

  • Elevator

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 120.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 20.00 per vehicle (roundtrip)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Grand Royal Swiss Hotel Kisumu
Grand Royal Swiss Kisumu
Grand Royal Swiss
Grand Royal Swiss Hotel Hotel
Grand Royal Swiss Hotel Kisumu
Grand Royal Swiss Hotel Hotel Kisumu

Frequently asked questions

Does Grand Royal Swiss Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Grand Royal Swiss Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Royal Swiss Hotel?

Self parking is free at this property.

What time is check-in at Grand Royal Swiss Hotel?

Check-in start time: 2 PM; Check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Grand Royal Swiss Hotel?

Check-out is at 10 AM.

Does Grand Royal Swiss Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 20.00 per vehicle applies.

Where is Grand Royal Swiss Hotel located?

Situated in Kisumu, this hotel is within 9 mi (15 km) of Kisimu museum, Kisumu Clock Tower, and Masai Craft Market. The West End Shopping Mall and Lake Victoria are also within 9 mi (15 km).

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Grand Royal Swiss Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 18 reviews
Rating 8 - Good. 8 out of 18 reviews
Rating 6 - Okay. 1 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 2 out of 18 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Valerie

Lovely place, friendly staff, and the food especially the fish was amazing.

10/10 Excellent

jeffrey

This is an expertly run hotel with an amazingly friendly, helpful and attentive staff who speak excellent English. A nice, safe resort that westerners will feel at home visiting.
Stayed 1 night in Aug 2023

4/10 Poor

Edgar

Disliked: Room comfort
Music was blasting restaurant ( banquet going on ) we were in room 205 .. the party didn't stop until 2am Then next morning the music started back at 7am
Stayed 1 night in Sep 2022

8/10 Good

Boureima

Stayed 1 night in Jul 2022

10/10 Excellent

Valerie

Great value for your money and very serene
Stayed 1 night in May 2022

10/10 Excellent

Daniel

Good
Amazing
Stayed 1 night in Feb 2022

6/10 Okay

Jecinter, RENTON

Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Front desk staff were excellent, check in and out were seamless. Waitstaff in the dining room are inattentive and preoccupied
Stayed 2 nights in Feb 2021

2/10 Terrible

Verified traveler

Disliked: Staff & service
Hotel staff are horrible with managers being the redeeming entities. Without the managers, the staff(specifically front desk staff) run rogue, quoting different prices for the same room and coming up with stay rules on the fly. Disappointing to say the least. Horrible customer service , mediocre food and terrible rooms. The air conditioning did not work and the hot water was spotty. The rooms have no outdoor facing windows. Windows face indoor corridor. Horrible. I would not recommend this hotel.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Great staff and facilities - location a bit far from Kisumu but peaceful.
Stayed 1 night in Sep 2019

2/10 Terrible

Lutta

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
My First Stay at the Kisumu Grand Royal
Overall comfortable. Our meeting was facilitated very well.
Stayed 2 nights in Aug 2019

8/10 Good

Markus

Stayed 3 nights in Jul 2019

10/10 Excellent

Andrew

GREAT TRIP
Stayed 6 nights in Jul 2019

8/10 Good

Verified traveler

Check in was slow. It took me over 30min to check in. The property is great and a good place to relax. However, the pool is at the conference area and one might not enjoy the swim if there is a meeting in progress, which means swimming is limited to evenings after most meetings are done
Stayed 1 night in Apr 2019

8/10 Good

Alex, salisbury, Wiltshire UK

Secure hotel in attractive grounds. Rooms are large and well appointed. Staff helpful and friendly. Occupancy seemed low though which detracted from the ambience.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

I lost a smart phone, a power bank and international socket adapter
Stayed 2 nights in Dec 2018

8/10 Good

Mark

Luxury in Kisumu
The Grand Swiss Hotel is a taste of luxury at a good price.
Stayed 1 night in Aug 2018

10/10 Excellent

Andrew

They went out of their way to ensure that you are comfortable. Similar to a 4 star hotel in the USA.