6/10 Okay
David
Traveled with partner
Dec 21, 2024
Liked: Cleanliness
Disliked: Amenities
I have stayed on the plaza at other hotels. I am afraid this one is too much one step forward and two steps back everywhere. Not worth it, Given the price. The bed linens super nice, great, but mattress squishy and room was kind of small. Plaza is beautiful at Christmas, but can’t see it. View out our window was about half wall and half another building. We did not get two beds that we booked. The $35 breakfast-two sandwiches delicious, two coffee terrible. The elevator is decorated beautiful. But you can’t take it to parking garage. And some elevators from the parking garage somehow don’t go to the hotel. They go to other businesses that apparently have entire floors of the hotel. And the security seems good at first- system in the elevator- to use your card to go back and forth in elevator becomes more than inconvenient if you are carrying breakfast or any luggage. The front desk staff, they are great! Then, no free shuttle service that was advertised to the plaza. At 25 degrees, that’s not a fun walk. Finally, don’t give them room cards when you check out. You can’t leave parking garage without them. We figured that out the hard way.
David
Stayed 1 night in Dec 2024