2/10 Terrible
Xiaochun
Traveled with group
Oct 11, 2024
Liked: Cleanliness
Disliked: Staff & service
Here’s the revised version that reflects your concerns about someone easily entering and exiting the room, in addition to the lack of a door lock:
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**Serious Security Concerns at a 5-Star Hotel in Kairouan, Tunisia**
During our stay at this 5-star hotel in Kairouan, my friends and I—four of us in total—had a deeply unsettling experience. We were staying in two rooms, and all four of us discovered that a significant portion of the cash in our handbags had gone missing, including both Tunisian dinars and euros. The only time this could have happened was while we were out for dinner or when some of us were taking turns at the spa, as we were in the rooms the rest of the time.
We reported the incident to the front desk, and they promised to investigate by checking CCTV footage and key card access logs. The next morning, a different front desk staff member returned the missing money to us. However, when we asked how, when, and by whom it had been found, we were given the vague response: “I don’t know. A guest threw the money out of the room.”
This response left us feeling extremely suspicious. It gave the impression that the hotel was attempting to quietly resolve the issue, suggesting possible internal theft. We were alarmed by how easily someone could enter and exit our rooms without us knowing, its really unsafe!
Xiaochun
Stayed 1 night in Sep 2024