Kahala Beach Tours

Room was fine. Breakfast was okay. Called for airport shuttle after getting my luggage and waited 25 minutes before calling again to find out that hotel had not sent the driver when I originally called. Also when I called day before travel, hotel told me that my reservation was cancelled. They gave me a # to call Expedia but it wasn’t the customer service number that I had for Expedia. I called Expedia using their official customer service number, and Expedia straightened it out - that I had a confirmed reservation. Swimming pool water was brown w lots of leaves and other organic matter in it. Hot tub water was clean but timer for the jets would only work for about one minute. Hotel has sign in lobby that they are working to remodel the hotel. Gave an average rating as you get what you pay for . . . the remodel and some areas needing more maintenance help to explain the lower rates.

Bar / restaurant Needs help and stay open later 8pm is ridiculous

Hotel is in beautiful condition….like new. Shuttled in timely and friendly manner.