그루모네바노 호텔 검색: 지금 예약 가능한 인기 숙소

"나폴리역앞...편리하고좋았음"

"I am writing to formally express my disappointment regarding our recent stay. Unfortunately, our experience was far from satisfactory due to multiple issues with the room, facilities, and customer service. When we arrived at 3 PM, we were informed that our reserved room was not ready, and we were assigned a different room instead. However, the room had a completely different layout, was uncomfortably small, and did not meet our expectations. Upon requesting a room change, we were required to pay an additional €100 for reasons that were not clearly explained. To make matters worse, the bathroom and shower in the new room had rust-colored water coming from the taps, which we only realized after my wife and child had already used it. As a result, they developed skin issues, which significantly impacted our trip. When we reported the issue, we were told that we could only move to the originally reserved room. We had to change rooms late at night, and while we received a small cake with a note apologizing for the inconvenience, it did little to improve our overall experience. Throughout this ordeal, the reception staff never offered a sincere apology, and despite being told that the hotel manager would contact us, we never received any communication during our three-day stay. "

"제일 좋았던 점은 티비로 유튜브, 넷플릭스 시청이 가능하였고, 늘 청결히 청소해주셨습니다. 덕분에 편히 여행 즐겼어요.😀"

"15 min. walk from Napoli Centrale station. Neighborhood is so so but the hotel property is very good. You can get the most of your money at this hotel."

"Super close to the napoli centrale station and very decent condition with great staff. The only downside is neighbour hood is not good, just you need to walk fast for 2min to from the station."

"방 안에 에어컨 Diffuser hood는 좀 닦읍시다"

"Wonderful across the board"

"나폴리 관광중심지에 있어 출장및 관광에 매우좋은위치이며 밤에 다니기도 안전합니다. 주변건물은 낡았지만 내부는 상당히 깨끗하고 잘정리되어있으며 조식은 유럽의 조식부페중 매우 충실한편에 해당합니다. 다만 밤에 호텔찾기 어려울수있으며 사무실과 입구대문을 공유하므로 들어올때 해당부저를 찾아서 누르면 열어주는 시스템이 좀 낮설수있습니다. 전원콘센트가 한국의 것과 안맞는것이 있어서 유니버설 콘센트를 가져가는게 유리합니다."