Gropello Cairoli Vacations from ₩1,512,184

I liked the lobby and surrounding area of the hotel. The rooms need some upgrades and the sofa bed was terrible. I was also given a room with electrical problems. They offered to give me a lower category room and offered free breakfast. I did not want breakfast from hotel so I asked for the price difference and front desk said they could not do that. I told them they can give me a lower category room and expect me to pay the same as my reserved room. Finally after an hour or so they said they would clean a room that was available same as what I booked.

Nice hotel with very helpful staff. Rooms are very comfortable and the location is walking distance to major attractions, shopping and restaurants. Only eyesore and source of inconvenience is the ongoing construction of the subway in front of the property which isn't their fault. Had a wonderful and restful stay.

Modern . Central location .

Nice modern hotel, free coffee and water 24/7 in lobby. Nice lobby/bistro and bar setting, very comfortable

I stayed at Hotel Rio at the beginning of the year January 2024 and it was winter and the room i booked is for a single person. The air-con was working fine and it was cold as I preferred. So I decided to book here again when I came last week with my friend but we barely slept as the room is very hot even if the setting for the air-con is correct. It is still blowing hot air, same if it is sunny, winter or rain setting. It is not as cold as it was in the previous room I stayed in. What is odd is the receptionist said it is due to its winter and will always blow hot air. Second receptionist advise we weren't setting it properly and getting frustrated in explaining how we were setting this. The air-con at the reception is way colder than it is in the room. They did not even bother going into the room to check and fix this. We asked for a fan and they did not even have this facility. Regardless of what season it is, customer should be able to choose their preferences on whether they want it cold or hot. Other than that, hotel is convenient as it’s in central.