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Novotel Surfers Paradise

4.5 star property
Sun-drenched luxury just steps from Cavill Avenue

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Novotel Surfers Paradise

Exterior
Exterior
View from room
Exterior
Beach/ocean view

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot Tub
  • Housekeeping
  • Breakfast available
  • Bar
  • Pool
  • Parking available
The price is ₩179,525
₩197,478 total
includes taxes & fees
Feb 2 - Feb 3

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Room, 1 King Bed, Jetted Tub, View

Superior Room, 1 King Bed, Jetted Tub | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Jetted Tub, View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Double Room, 2 Double Beds

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds, View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Double Room, 2 Double Beds, View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, View

Deluxe Double Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Double Room, 2 Double Beds, View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Multiple Beds (Family)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Room, Multiple Beds (Family)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Double Room, 2 Double Beds, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Multiple Beds (Family)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Family Room, Multiple Beds (Family)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Jetted Tub, Ocean View

Eco-friendly toiletries, hair dryer, towels

Executive Room, 1 King Bed, Jetted Tub, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Double Room, 2 Double Beds, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 35 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Junior Suite, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Crowne Plaza Surfers Paradise, an IHG Hotel

Pool
Hot Tub
Free WiFi
Restaurant
8.6 out of 10, Excellent, (1007)
The price is ₩172,876
₩190,164 total
includes taxes & fees
Jan 27 - Jan 28
Crowne Plaza Surfers Paradise, an IHG Hotel
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About the neighborhood

Map
Cnr Surfers Paradise Blvd and Hanlan St, Surfers Paradise, QLD, 4217

What's nearby

  • Cavill Avenue - 2 min walk
  • Slingshot - 2 min walk
  • Chevron Renaissance - 3 min walk
  • Surfers Paradise Beach - 4 min walk
  • SkyPoint Observation Deck - 5 min walk

Getting around

  • Cypress Avenue Station - 9 min walk
  • Varsity Lakes Station - 15 min drive
  • Coolangatta Airport (OOL) - 38 min drive

Restaurants

  • ‪Surfers Paradise Beergarden - ‬2 min walk
  • ‪Love Italy - ‬3 min walk
  • ‪Surfers Paradise Surf Life Saving Club - ‬1 min walk
  • ‪Milky Lane - ‬2 min walk
  • ‪Baskin-Robbins - ‬2 min walk

About this property

Novotel Surfers Paradise

Luxury hotel near Cavill Avenue
Close to Surfers Paradise Beach, Novotel Surfers Paradise provides a poolside bar, a terrace, and a shopping mall on site. For some rest and relaxation, visit the spa tub. The on-site restaurant, BLVD Cafe & Bar, offers breakfast, brunch, lunch, dinner, and kids' meals. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sun loungers
  • Cooked-to-order breakfast (surcharge), an outdoor tennis court, and self parking (surcharge)
  • Express check-out, a vending machine, and wedding services
  • A computer station, tour/ticket assistance, and a banquet hall
  • Guest reviews give top marks for the breakfast, beach locale, and helpful staff
Room features
All 408 rooms include comforts such as air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • 49-inch flat-screen TVs with cable channels
  • Balconies, mini fridges, and free infant beds

Languages

Chinese (Mandarin), English, Filipino, Japanese, Portuguese, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 25 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; AUD 30 to 42 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • BLVD Cafe & Bar
  • Breakfast on 1

Things to do

  • Gym
  • Heated pool
  • Outdoor pool
  • Outdoor tennis court
  • Shopping mall
  • Spa tub

Family friendly

  • Free crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • 6,749 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible shuttle
  • Elevator (79 inch wide door)
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 36 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival
During the renovation period (now - September 30, 2025), the swimming pool will be open limited hours on weekdays (4-10 PM); weekend and school holiday pool access remains unchanged.

Renovations and closures

The property will be renovating from April 15 2024 to September 30 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Swimming pool
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 30 to 42 per person
  • Covered self parking fee: AUD 25 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 15 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Chancellor
Grand Chancellor Surfers Paradise
Novotel Surfers Paradise Hotel
Surfers Paradise Grand Chancellor
Hotel Grand Chancellor Surfers Paradise Gold Coast
Novotel Surfers Paradise Hotel
Novotel Surfers Paradise Surfers Paradise
Novotel Surfers Paradise Hotel Surfers Paradise

Frequently asked questions

Does Novotel Surfers Paradise have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools. The property will be renovating the pool from April 15 2024 to September 30 2025 (completion date subject to change).

How much does it cost to stay at Novotel Surfers Paradise?

As of Jan 5, 2025, prices found for a 1-night stay for 2 adults at Novotel Surfers Paradise on Feb 2, 2025 start from ₩179,525, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Surfers Paradise pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Novotel Surfers Paradise?

Self parking is available for AUD 25 per day. Limited spots are available.

What time is check-in at Novotel Surfers Paradise?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Surfers Paradise?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Novotel Surfers Paradise located?

Located in Surfers Paradise, this luxury hotel is within a 5-minute walk of Cavill Avenue and Surfers Paradise Beach. Slingshot and Centro Surfers Paradise are also within 5 minutes. Cypress Avenue Station is 9 minutes by foot and Florida Gardens station is 21 minutes.

Novotel Surfers Paradise Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 494 out of 1169 reviews" "
Rating 8 - Good. 336 out of 1169 reviews" "
Rating 6 - Okay. 185 out of 1169 reviews" "
Rating 4 - Poor. 81 out of 1169 reviews" "
Rating 2 - Terrible. 73 out of 1169 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sana Jamel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and good beautiful service
Stayed 5 nights in Dec 2024

8/10 Good

Helen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is very central location
Stayed 2 nights in Dec 2024

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Well located but noisy, which is understandable at New Year. Place is tired and in need of a refresh
Stayed 4 nights in Dec 2024

10/10 Excellent

Johanna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great size rooms. Every day cleaning the room. Perfect location. Great staff. Best price.
Stayed 7 nights in Dec 2024

4/10 Poor

randa

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
good 3 star enough for novotel
Stayed 4 nights in Dec 2024

10/10 Excellent

Ainur

Liked: Cleanliness, staff & service, property conditions & facilities
very comfortable hotel.
Stayed 2 nights in Dec 2024

4/10 Poor

Sonja

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Facilities were older which I have no problem with. However, the pool area upon arrival was a disaster, food and empty drinks everywhere and garbage all around. Then there were the cockroaches in our room. Upon mentioning this to the front desk employee I received a meek , sorry.
Stayed 1 night in Dec 2024

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 2 nights in Sep 2024

6/10 Okay

Bogumila

Liked: Cleanliness, staff & service
Issues to make coffee during breakfast , no one to help with complicated coffee machines Time to catch lift in pick hrs - hard to come down
Stayed 3 nights in Dec 2024

6/10 Okay

Neil

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jean

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great view of beach and Gold Coast high rise buildings from our room on level 29. Good staff service, comfy bed and great body lotion in the bathroom. The pool was nice and warm but some renovating going on outside. Very busy hotel and can wait 15 mins to get a lift down to breakfast. We enjoyed our stay.
Stayed 5 nights in Dec 2024

8/10 Good

Lauren

Liked: Cleanliness
Stayed 4 nights in Dec 2024

10/10 Excellent

Kesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Hafiz

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great location adjacent to shopping centre, restaurants. Staff are friendly and responsive. Generally clean, although wasn’t spotless. Buffet Breakfast was great value. Balcony view was nice and on site amenities such as pool and tennis courts were handy.
Stayed 4 nights in Dec 2024

8/10 Good

Anurag

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had some issues while checking in as the bathroom and lobby door had issues while closing. This was quickly addressed. Although i wanted to switch with another room but that option was not given to me. The location was perfect just at heart of surfers paradise. The breakfast was really good with loads of options. Special shoutout to Michael from concierge team who ensured our bags where delivered in our room and also helped us offload our bags during checkout.
Stayed 3 nights in Dec 2024

6/10 Okay

MATHEW

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Over $200 for a room and couldn't even use the free wifi. It was so damn slow. Called the front desk and they told me to upgrade myself to Premium via the prompts when selecting the wifi. The room had been refurbished but I guess the designer hadnt stayed.there. The tap was so close to the edge of the sink that you couldn't wash your hands in the sink. All the water went over the back of the sink. Use a towel to dry your hands? Unfortunately no towel holders to leave your towel. And no free parking? At least the staff in The Restaurant were helpful and polite. I enjoyed the breakfast buffet there.
Stayed 1 night in Dec 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Bros

Stayed 4 nights in Nov 2024

10/10 Excellent

Sekai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the common areas are still under renovation but the upgrades in the rooms were amazing. The hotel rooms are clean and modern. Great location right by the beach and a grocery store in the basement. Walking distance to everything that you might need in Surfers Paradise.
Stayed 3 nights in Dec 2024

8/10 Good

Kirsten

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maintenance meant no lift access from the basement. Only stairs.
Stayed 1 night in Dec 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Aug 2024

2/10 Terrible

uday

Traveled with family
Disliked: Amenities
No shower gel , had to complain three different times over the two days to change it , room service not updated , staff not helpful , staff are more interested in the too tok and Facebook than work , breakfast was worst and I had a good poisoning, no English spoken by some staff
Stayed 3 nights in Nov 2024

6/10 Okay

Jarryd

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great location and friendly staff. Hotel room did not have any plates, bowls, forks and knives for us to use. These should come provided in each room. We had to request from reception some plates which never arrived. In the end we bought our own cardboard plates and bowls. There was also no washing liquid for the two cups and mugs they did provide which made it hard to clean. No bin bag in the bin either which would have been useful.
Stayed 5 nights in Nov 2024

8/10 Good

Lans

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 5 nights in Nov 2024