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Konansou

4.5 star property
Lakefront hotel with free breakfast and area shuttle service

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Konansou

Japanese-Style Superior Room, Open Air Bath, Lake View | View from room
Outdoor spa tub
Modern Japanese Style Room with Open-air Bath, Lake View –Kohaku- | Deep soaking bathtub
Exterior
Property amenity

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
The price is ₩399,348
₩494,646 total
includes taxes & fees
Jan 20 - Jan 21, 2025

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Japanese-Style Room, Lake View, Breakfast Included, Non Smoking

In-room safe, desk, blackout drapes, soundproofing

Japanese-Style Room, Lake View, Breakfast Included, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
Bidet
  • Sleeps 4
  • 4 Twin Futons

View all photos for Modern Japanese Style Room with Open-air Bath, Lake View -Rin-

Modern Japanese Style Room with Open-air Bath, Lake View -Rin- | Living area | Flat-screen TV

Modern Japanese Style Room with Open-air Bath, Lake View -Rin-

Highlights

Lanai
Soundproofed
Private spa tub
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 55 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Futons

View all photos for Japanese-Style Superior Room, Lake View

Japanese-Style Superior Room, Lake View | Living room | Flat-screen TV

Japanese-Style Superior Room, Lake View

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
Bidet
  • 58 sq m
  • Lake view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese-Style Standard Room, High Floor

Japanese-Style Standard Room, High Floor | In-room safe, desk, blackout drapes, soundproofing

Japanese-Style Standard Room, High Floor

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
Bidet
  • 43 sq m
  • Lake view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Western Style Deluxe Room with Open Air Bath, Mountain View

Japanese Western Style Deluxe Room with Open Air Bath, Mountain View | In-room safe, desk, blackout drapes, soundproofing

Japanese Western Style Deluxe Room with Open Air Bath, Mountain View

Highlights

Balcony
Soundproofed
Private spa tub
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 80 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Japanese-Style Large Standard Room

In-room safe, desk, blackout drapes, soundproofing

Japanese-Style Large Standard Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
Bidet
  • 50 sq m
  • Lake view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese-Style Room, Lake View

Japanese-Style Room, Lake View | In-room safe, desk, blackout drapes, soundproofing

Japanese-Style Room, Lake View

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
Bidet
  • 38 sq m
  • Lake view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese-Style Superior Room, Open Air Bath, Lake View

Japanese-Style Superior Room, Open Air Bath, Lake View | In-room safe, desk, blackout drapes, soundproofing

Japanese-Style Superior Room, Open Air Bath, Lake View

Highlights

Balcony
Soundproofed
Private spa tub
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 52 sq m
  • Lake view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Deluxe Suite with Tatami Area, Open Air Bath and Mountain View

Deluxe Suite with Tatami Area, Open Air Bath and Mountain View | In-room safe, desk, blackout drapes, soundproofing

Deluxe Suite with Tatami Area, Open Air Bath and Mountain View

Highlights

Balcony
Soundproofed
Private spa tub
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 102 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Japanese-Style Superior Room,Open Air Bath, Mountain View

Japanese-Style Superior Room,Open Air Bath, Mountain View | In-room safe, desk, blackout drapes, soundproofing

Japanese-Style Superior Room,Open Air Bath, Mountain View

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese-Style Room with Open Air Bath, Mountain View 47㎡

Japanese-Style Room with Open Air Bath, Mountain View 47㎡ | In-room safe, desk, blackout drapes, soundproofing

Japanese-Style Room with Open Air Bath, Mountain View 47㎡

Highlights

Balcony
Soundproofed
Private spa tub
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 47 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese-Style Room with Open Air Bath, Lake View

Japanese-Style Room with Open Air Bath, Lake View | In-room safe, desk, blackout drapes, soundproofing

Japanese-Style Room with Open Air Bath, Lake View

Highlights

Balcony
Soundproofed
Private spa tub
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 50 sq m
  • Lake view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room with Twin Bed, Kawaguchi lake view

Japanese Style Room with Twin Bed, Kawaguchi lake view | In-room safe, desk, blackout drapes, soundproofing

Japanese Style Room with Twin Bed, Kawaguchi lake view

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
  • 55 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Modern Japanese Style Room with Open-air Bath, Lake View –Kohaku-

Modern Japanese Style Room with Open-air Bath, Lake View –Kohaku- | In-room safe, desk, blackout drapes, soundproofing

Modern Japanese Style Room with Open-air Bath, Lake View –Kohaku-

Highlights

Lanai
Soundproofed
Private spa tub
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 55.0 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Futons

View all photos for Japanese-Style Room with Open Air Bath, Mountain View 60㎡

Japanese-Style Room with Open Air Bath, Mountain View 60㎡ | In-room safe, desk, blackout drapes, soundproofing

Japanese-Style Room with Open Air Bath, Mountain View 60㎡

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
  • 60 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Western Style Deluxe Room with Open Air Bath, Lake View

Japanese Western Style Deluxe Room with Open Air Bath, Lake View | In-room safe, desk, blackout drapes, soundproofing

Japanese Western Style Deluxe Room with Open Air Bath, Lake View

Highlights

Balcony
Soundproofed
Private spa tub
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 78 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

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Wakakusa no Yado Maruei Ryokan

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9.6 out of 10, Exceptional, (367)
The price is ₩432,626
₩483,468 total
includes taxes & fees
Jan 16 - Jan 17, 2025
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About the neighborhood

Map
4020-1 Funatsu, Minamitsuru-gun, Fujikawaguchiko, Yamanashi-ken, 401-0301

What's nearby

  • Mt. Fuji Panoramic Ropeway - 4 min walk - 0.4 km
  • Lake Kawaguchi - 15 min walk - 1.3 km
  • Fuji-Q Highland - 2 min drive - 2.4 km
  • Kawaguchiko Stellar Theater - 4 min drive - 4.1 km
  • Oishi Park - 5 min drive - 5.4 km

Getting around

  • Kawaguchiko station - 9 min walk
  • Haneda Airport (HND) - 119 min drive

Restaurants

  • ‪ほうとう不動 - ‬11 min walk
  • ‪フジヤマクッキー - ‬4 min walk
  • ‪みはらし亭 - ‬2 min walk
  • ‪Lake Side Cafe Ku - ‬1 min walk
  • ‪山彦.和食店 - ‬5 min walk

About this property

Konansou

Luxury hotel near Lake Kawaguchi
Mt. Fuji Panoramic Ropeway is located near Konansou, which provides a free breakfast buffet, an indoor mineral hot spring (onsen), and a terrace. For some rest and relaxation, visit the sauna, and indulge in a facial, reflexology, or a massage. In addition to a coffee shop/cafe and an arcade/game room, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • A free area shuttle, hot springs on site, and a 24-hour front desk
  • Free newspapers, luggage storage, and a vending machine
  • Guest reviews say great things about the helpful staff
Room features
All 51 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with separate tubs/showers and bidets
  • Flat-screen TVs with digital channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 1 km
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Tea service

Things to do

  • Arcade/game room
  • Hot springs
  • Karaoke
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • In the mountains
  • On a lake
  • Terrace

Spa

  • Facials
  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 8 floors
  • Built in 1982
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests must book half board rate plans in order to receive dinner.
Meals are not included in the half board rate for children age 1 and younger.
Guests must book half board rate plans in order to receive dinner.

Renovations and closures

This property is closed from January 14 2025 to January 16 2025 (dates subject to change).
The property will be renovating from January 17 2025 to February 14 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Child's Club Card: JPY 3300 per night, (from 2 to 6 years old)
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Konansou Hotel Fujikawaguchiko
Konansou Hotel
Konansou Fujikawaguchiko
Konansou
Konanso Hotel Fujikawaguchiko-Machi
Konansou Japan/Fujikawaguchiko-Machi
Konansou Hotel
Konansou Fujikawaguchiko
Konansou Hotel Fujikawaguchiko

Frequently asked questions

Is Konansou pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Konansou?

As of Dec 23, 2024, prices found for a 1-night stay for 2 adults at Konansou on Jan 20, 2025 start from ₩399,348, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Konansou?

Self parking is free at this property.

What time is check-in at Konansou?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Konansou?

Check-out is at 10 AM.

Where is Konansou located?

Situated on a lake, this luxury hotel is within a 5-minute walk of Fuji Museum and Mt. Fuji Panoramic Ropeway. Lake Kawaguchi and Fuji-Q Highland are also within 2 mi (3 km). Kawaguchiko station is 9 minutes by foot.

Konansou Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 782 out of 1001 reviews" "
Rating 8 - Good. 179 out of 1001 reviews" "
Rating 6 - Okay. 22 out of 1001 reviews" "
Rating 4 - Poor. 13 out of 1001 reviews" "
Rating 2 - Terrible. 5 out of 1001 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bee Keng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good from the day we checked in. The staff, food, cleanliness etc. will stay again!
Stayed 1 night in Dec 2024

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience with private onsen and lavish dinner served in room.
Stayed 2 nights in Dec 2024

8/10 Good

Jay

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Konansou was nicely located, with a beautiful view of the lake from our room. We loved the complimentary shuttle service to Kawaguchiko station. It was very convenient. Just need to ask at the information center for pick up on initial arrival and they will call the hotel for you. The hotel itself is not the newest but it was very clean. The staff were all very respectful and eager to help. We had the traditional Japanese style room with private onsen and lake view. We enjoyed it but still booked a private onsen experience to get Mt Fuji views. That was a good decision. We also did the half board and stayed for 2 days. The kaiseki dinner was incredible and we are glad that they serve different meals for each day. The breakfast was mostly the same though, but they have a variety of food to choose from. Our attendant, Rai was very friendly and did his best to explain our dinner to us despite the language difference. Lastly, they have a foot bath on the top floor and you can have a full view of Mt. Fuji up there. Overall, we are very pleased with our ryokan experience and highly recommend it to everyone.
Stayed 2 nights in Dec 2024

8/10 Good

Ratna

Stayed 1 night in Nov 2024

10/10 Excellent

Jonathan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time going there. The service and everything else were on point.
Stayed 1 night in Nov 2024

10/10 Excellent

Chi Wai, St. Helens

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent view.
Stayed 1 night in Oct 2024

10/10 Excellent

Jacob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the stay here especially dinner, Akari provided us with exceptional service. Short walk from kawaguchiko station so easily accessible if you need to travel elsewhere. Cannot recommend enough!
Stayed 2 nights in Oct 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Konansou was the highlight of our trip to Japan. After walking around hot, crowded, Tokyo all week, it was a breath of fresh air to receive impeccable and thoughtful service from their excellent staff. First of all, they offer a free shuttle to and from Kawaguchiko station which saved us a 10-15 minute trek through the city with our heavy bags. All you need to do is call the front desk when you arrive at the station. We arrived early to the hotel and couldn't check in right away, but that was no problem and our luggage was stored safely by the staff and later brought up to our rooms after check-in time. Secondly, if you have ever wanted to have the best meal of your life, I highly recommend the Kaiseki dinner option. While it is additional to the price of the room, I will be dreaming of this meal for the rest of my life. Lastly, the location is incredible. Right on the shores of Kawaguchi, the view of the lake is just as stunning, if not as revered as the view of Lake Fuji itself. The private onsen in our room was clean and revitalizing, and the room itself was as beautiful as it was traditional. I cannot recommend this location enough.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is right in front of Lake Kawaguchi and the room was spacious with a western-style bedroom and a Japanese tatami room. It came with an in-room sauna. We also enjoyed a private onsen with a Mt. Fuji view. Highly recommended place to stay. Staff members are friendly and professional. Breakfast buffet was excellent. Close enough to shrines and activities.
Stayed 2 nights in Sep 2024

10/10 Excellent

Zahalwa, tijuana

Stayed 1 night in Aug 2024

10/10 Excellent

Quinten

Stayed 1 night in Aug 2024

10/10 Excellent

Olivia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I’ve ever stayed in. The hospitality is very good. You can experience Japanese living style.
Stayed 1 night in Sep 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Sindy Sin Yeng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt have the dinner plan option when I made reservations and cannot reserve dinner when arrive because there were no more opening. Roaming around was easy, the property was spacious , clean, and pretty. Check out time was a little too early (10am) compare to other hotels, wish it was later so can have more time to enjoy the facilities more. It was good but not the best.
Stayed 1 night in Aug 2024

10/10 Excellent

STEPHEN

Stayed 1 night in Aug 2024

10/10 Excellent

Leanna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful by the lake, our room was spacious and felt like we were getting our money’s worth. Breakfast buffet had a very large selection and everything was well made.
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rebecca M
Our room was beautiful with an open air balcony overlooking the lake. I can’t say enough about the amenities from the roof top foot bath with views of Mt Fuji to the amazing breakfast. The staff were great and if you are hiking Mt Fuji the bus is within walking distance. I highly recommend this beautiful property.
View from the deck
Rooftop foot bath
Stayed 2 nights in Jul 2024

10/10 Excellent

Angelus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbeatable experience
This half board stay was unbelievable. Started with being shown our rooms and offered tea while our host explained services. We booked time in the private onsen and had our dinner in our room. Onsen and rooftop footbaths were tranquil and calm. Perfect for an escape from a busy trip and time to relax. Service was spectacular from start to finish. They also can pick you up or drop you off at the train/bus depot (otherwise 10-15 minute walk if you luggage).
Stayed 1 night in Jul 2024

10/10 Excellent

Manjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If there was an extra star they would deserve it!
The staff and level of hospitality was incredible. We have stayed in many hotels across the globe over the years and the hospitality of all the staff was one of the best experiences we have ever had. The staff were very attentive, friendly, warm and helpful. They went above and beyond to ensure our stay was enjoyable. We were collected from the station within minutes of our arrival and the staff also helped us with finding suitable routes for our onward travel to get the Shinkansen. They also made our transition to our next hotel seamless, where we would have struggled otherwise. They were very responsive to our emails and also with our meal. They made our experience perfect on every level. We wish we had more days with Konansou. We hope to visit again soon! Thank you, Thank you, Thank you!
Stayed 1 night in Jun 2024

10/10 Excellent

Brad

Stayed 1 night in Jun 2024

10/10 Excellent

Nicole

Stayed 1 night in Jun 2024

10/10 Excellent

Adam

Stayed 1 night in Jun 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property and our stay in a room with lake view and open air bath in room. We opted for the half board so we enjoyed their breakfast buffet and nightly Kaiseki dinner, which was delicious and beautifully presented. Our server, Nobuyuki, was so helpful and polite in carefully taking the time to explain each dish to us. The hotel staff were all helpful and professional, with english speaking staff available. Hotel is situated right in the lake and conveniently located to shops, restaurants, bus, within 10 mi walk to train station.They also have a shuttle to the train station. The roof top had a foot bath with a beautiful view of the lake and Fuji san. Hotel has all amenities such as spa, room service, daily housekeeping, etc. Free coffee and tea in the lounge area is also available. Overall, we had a wonderful stay and would stay here again!
Stayed 3 nights in Jun 2024