This stay was quite disappointing and misleading. There was no notification that parking is metered (at £4.60 per hour, with a 4 hour limit) from 8:30 am to 6:30 pm, only that there is no on-site parking. Non-permit parking spaces are extremely limited and at the end of the street.
Although the lobby area is nicely decorated and in good condition, there was no indication that there would be 76 stairs to climb to get to our room. This many stairs should be noted on the listing, not just a note that there are no lifts. I could understand maybe 20, but 76 is ridiculous.
The room itself was misrepresented as having a sofa and dining table, which it had neither. The kitchen was basically a closet and not user-friendly.
There is a hob with 2 burners tucked in the corner, making it difficult to cook. Only one pan at a time could be used.
There were 2 barstools at the counter, but appliances had to be moved to use the space to eat. The microwave and counters needed to be cleaned before we could use them as there was leftover food crumbs and splatters.
The bathroom was nice, but the door was very difficult to shut. The towel heater did not work.
Some lights did not work in the main part of the room.
The bed was comfortable and there was a nice iron and ironing board.
I attempted to contact the office to discuss issues, but there was no answer during working hours. I was able to contact the emergency number, but the man was not much help (although nice