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Mercure Hotel Düsseldorf Süd

Düsseldorf hotel in Stadtbezirke 09 with a 24-hour front desk and a restaurant

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November 2024

Photo gallery for Mercure Hotel Düsseldorf Süd

Terrace/patio
Exterior
Lobby
Bar (on property)
Down comforters, in-room safe, desk, blackout drapes

Reviews

7.2 out of 10

Good

Popular amenities

7.0 out of 10
Guests liked the amenities.
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • Laundry
    Laundry
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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room, 1 Double Bed

Down comforters, in-room safe, desk, blackout drapes

Standard Double Room, 1 Double Bed

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed

Down comforters, in-room safe, desk, blackout drapes

Privilege, Double Room, 1 Double Bed

Highlights

Soundproofed
Heating
Connecting rooms available
Free minibar items
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Down comforters, in-room safe, desk, blackout drapes

Standard Twin Room, 2 Twin Beds

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

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Free WiFi
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8.0 out of 10, Very Good, (183)
The price is ₩86,750
₩101,593 total
includes taxes & fees
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About the neighborhood

Map
Am Schönenkamp 9, Düsseldorf, NW, 40599

What's nearby

  • Classic Remise Duesseldorf - 5 min drive
  • Benrath Palace - 5 min drive
  • Mitsubishi Electric Hall - 5 min drive
  • Capitol Theater - 8 min drive
  • Konigsallee - 9 min drive

Getting around

  • Düsseldorf Eller Süd Station - 4 min drive
  • Düsseldorf Reisholz S-Bahn - 17 min walk
  • Düsseldorf Intl. Airport (DUS) - 24 min drive

Restaurants

  • ‪IKEA Restaurant - ‬3 min drive
  • ‪IKEA Hotdog-Station - ‬3 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Restaurant Route 46 American Burger Bar & Steak Grill - ‬3 min drive
  • ‪Spielplatz Nordstrand Unterbacher See - ‬5 min drive

About this property

Mercure Hotel Düsseldorf Süd

Hotel located in Stadtbezirke 09
Consider a stay at Mercure Hotel Düsseldorf Süd and take advantage of a terrace, a garden, and dry cleaning/laundry services. Free WiFi in public areas, with speed of 25+ Mbps, is available to all guests, along with a bar and a business center.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and meeting rooms
  • A vending machine, an elevator, and a 24-hour front desk
  • Barbecue grills, a front-desk safe, and tour/ticket assistance
Room features
All 121 rooms include comforts such as laptop-compatible safes, in addition to thoughtful touches like WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 32-inch LCD TVs with premium channels
  • Heating, daily housekeeping, and desks

Languages

English, French, German, Polish, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Self parking on site (EUR 13 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 18 for adults and EUR 18 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,552 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • Free bottled water

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from March 28 2024 to December 31 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 18 for children
  • Fee for in-room wireless internet: EUR 0 per day (rates may vary)
  • Self parking fee: EUR 13 per night (in/out privileges)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 1-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Hotel Düsseldorf Süd Duesseldorf
Mercure Düsseldorf Süd Duesseldorf
Mercure Düsseldorf Süd
Mercure Hotel Düsseldorf Süd Düsseldorf
Mercure Düsseldorf Süd Düsseldorf
Mercure Düsseldorf Süd
Hotel Mercure Hotel Düsseldorf Süd Düsseldorf
Düsseldorf Mercure Hotel Düsseldorf Süd Hotel
Hotel Mercure Hotel Düsseldorf Süd
Mercure Dusseldorf Sud
Mercure Hotel Düsseldorf Süd Hotel
Mercure Hotel Düsseldorf Süd Düsseldorf
Mercure Hotel Düsseldorf Süd Hotel Düsseldorf

Frequently asked questions

Is Mercure Hotel Düsseldorf Süd pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much is parking at Mercure Hotel Düsseldorf Süd?

Self parking is available for EUR 13 per night.

What time is check-in at Mercure Hotel Düsseldorf Süd?

Check-in start time: 3:00 PM; Check-in end time: 5 AM. Late check-in is available during limited hours.

What time is check-out at Mercure Hotel Düsseldorf Süd?

Check-out is at noon.

Where is Mercure Hotel Düsseldorf Süd located?

Located in Stadtbezirke 09, this hotel is within 3 mi (5 km) of Classic Remise Duesseldorf, Benrath Palace, and Rhine. University of Duesseldorf is 3 mi (4.8 km) away. Düsseldorf Reisholz S-Bahn is 17 minutes by foot and Eller-Vennhauser Allee U-Bahn is 23 minutes.

Mercure Hotel Düsseldorf Süd Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 41 out of 219 reviews" "
Rating 8 - Good. 101 out of 219 reviews" "
Rating 6 - Okay. 38 out of 219 reviews" "
Rating 4 - Poor. 20 out of 219 reviews" "
Rating 2 - Terrible. 19 out of 219 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free WiFi should have been provided by the hotel, but tried to connect and was asked to pay €9,90 which is ridiculous
Stayed 1 night in Mar 2024

8/10 Good

Bethanie

Traveled with family
Liked: Cleanliness, staff & service
Was a very nice hotel, staff are friendly and helpful, close to good bus rote to get to main city and not fair from supermarket or other food places, only wish the rooms were abit more soundproof as could hear other guests slamming doors and playing instruments, but otherwise good hotel to stay in.
Stayed 7 nights in Dec 2023

10/10 Excellent

Marina

Stayed 1 night in Dec 2023

6/10 Okay

Abhishek

Traveled with family
This property was under construction, hence no air condition and referigirater was working. Overall the property was messy due to construction work ongoing at the property
Stayed 2 nights in Sep 2023

8/10 Good

Aleksander

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Michal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food delicious
Stayed 1 night in Nov 2021

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2020

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

8/10 Good

R, UK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice. Breakfast great. Parking is a bit expensive where if parking on the road is for free
Stayed 1 night in Feb 2020

2/10 Terrible

Chul

Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
This Mercure doesn’t match with what it is in reality for a 4 stars hotel From Accor Group. The carpets in hallways looks dirty and no well maintained. Room itself are not fresh neither. Very outdated. However bed linen and bathroom are clean. An additional 11 euros is requested for the parking (wasn’t mention in the booking). That’s weird as this hotel is even not in the city center. It’s in an industrial area. Fortunately we parked the car in a close by street but it’s surprising to have to pay.
Stayed 1 night in Feb 2020

2/10 Terrible

Fahim

Stayed 3 nights in Aug 2019

10/10 Excellent

Badar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is 15 min drive to the city. Friendly staff and room was clean with comfortable mattress and few amenities. Had peaceful sleep. Good options for breakfast. Restaurant staff was also helpful and friendly. Everything was good.
Stayed 2 nights in Aug 2019

4/10 Poor

Dionne

Disliked: Property conditions & facilities
Hotel condition and Location
Very poor condition of hotel hallways and overall. Lobby too not impressive or functional. Not a standard I would expect of a Mercure. Location too was not the greatest. Nothing around really that you could walk too. Train station too was at least 15 minutes away. Must have a car to get around.
Stayed 2 nights in May 2019

4/10 Poor

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Like motel 6. Quick in and out. Nothing else.. no hotel identity. No gym nothing to spend time at.
Stayed 3 nights in Mar 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and comfortable stay. No frills Mercure.
The hotel staff were all great, fantastic welcome and the room was comfy and clean. Only issue was arriving on the Sunday night and the restaurant was closed and no room service. There is no where to eat locally, you have to drive to the nearest place. Hotel is a bit dated.
Stayed 2 nights in Feb 2019

8/10 Good

Chris

Liked: Cleanliness, staff & service
Basic but cheap
Pleasant staff, basic rooms, no Orange at breakfast and breakfast was basic. Other than that you get what you do for the price.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
good location, easy to find and nice room for short business trip
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with out of town location,comfortable with bar and restaurant
Stayed 2 nights in Oct 2018

8/10 Good

Paul, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel for Düsseldorf
The Hotel is OK but the WiFi is poor unless you pay nearly €10 extra for the full system also €10 to park your car
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Convenient location, free parking, A/C, and super breakfast. Rooms are clean, hallways etc need an upgrade.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to A3 highway, goid place for a stopover
Stayed 1 night in Aug 2018

2/10 Terrible

RalphK, Modesto,ca

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The staff was great but did not have a answer for our problem, which was the air conditioning in our room was not working and it was real hot, the staff could not not do anything for us so we left 2:30 am.
Stayed 1 night in Jul 2018

6/10 Okay

Michael, New Jersey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lot of noise from the highways.A very rude receptionist/manager on duty called Alexandria huss i went to pick up a plate to use and didnt realize it was meant or placed there for some conference individuals. For her to just request one from the kitchen for me or to replace it ,she rather started yelling saying hallo hallo hallo whiles all the customers both in the kitchen and at reception was looking on and looked shocked as myself.I was so shocked and embarrassed but laughed over it as the waitress (Anna) was nice and provided me one.I wish it was in USA,I would have checked out same night and get her fired on the spot!because i would have let the director or supervisor play the video so we all witness what transpired and have her fired afterwards!! I hope she learns good communication skills and be professional at all times.
Stayed 7 nights in Jul 2018

10/10 Excellent

Fabienne

Liked: Cleanliness, staff & service, room comfort
Road Trip 2018
Service was brilliant. Carpet in hallway needs to be replaced. Room was perfect and very comfortable.
Stayed 1 night in Jun 2018