One&Only Royal Mirage

5.0 star property
Luxury hotel on the beach, with 4 outdoor swimming pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for One&Only Royal Mirage

7 restaurants, breakfast, lunch, dinner served; seafood
Lobby
Private beach, beach cabanas, sun loungers, beach umbrellas
4 bars/lounges, 2 poolside bars, 2 beach bars
4 bars/lounges, 2 poolside bars, 2 beach bars
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast included
    Breakfast included
The price is ₩953,832
₩1,176,075 total
includes taxes & fees
Dec 5 - Dec 6

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 26 of 26 rooms

Deluxe Double Room (Arabian Court Double)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
Pillow menu
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room (Residence)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
Pillow menu
Blackout drapes/curtains
  • 118 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Arabian Court Prince)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
Pillow menu
Separate bedroom
  • 85 sq m
  • Sleeps 4
  • 1 King Bed

Room (Palace Superior King)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
Pillow menu
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Room (Palace Superior Twin)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
Pillow menu
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed (Arabian Court)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
Pillow menu
Blackout drapes/curtains
  • 49.6 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Twin Beds (Arabian Court)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
Pillow menu
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 4
  • 2 Twin Beds

Suite (Arabian Court Falcon)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
Pillow menu
Blackout drapes/curtains
  • 125 sq m
  • Sleeps 4
  • 1 King Bed

Royal Suite (Palace)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
Pillow menu
Separate bedroom
  • 85 sq m
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Room, 1 King Bed (Residence Prestige)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
Pillow menu
Blackout drapes/curtains
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite (Palace)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
Pillow menu
Separate bedroom
  • 100 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room (Palace Manzil King)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
HDTV
Pillow menu
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room (Palace Manzil Twin)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
HDTV
Pillow menu
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed (Residence Prestige | UAE Resident ID)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
Pillow menu
Blackout drapes/curtains
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite (Palace Manzil)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
HDTV
Pillow menu
  • 100 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite (Residence | UAE Resident ID Only)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
Pillow menu
Blackout drapes/curtains
  • 85 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Palace Manzil | UAE Resident ID Only)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
Pillow menu
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite (Palace Manzil | UAE Resident ID Only)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
Pillow menu
Blackout drapes/curtains
  • 100 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed (Palace | UAE Resident ID Only)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
Pillow menu
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds (Residence Prestige)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
Pillow menu
Blackout drapes/curtains
  • 58 sq m
  • Sleeps 2
  • 2 Twin Beds

Double Room (Residence Prestige)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
Pillow menu
Blackout drapes/curtains
  • 58 sq m
  • Sleeps 2
  • 2 Double Beds

Executive Suite (Palace | UAE Resident ID Only)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
Pillow menu
Blackout drapes/curtains
  • 100 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite (Residence)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
Pillow menu
Blackout drapes/curtains
  • 85 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite (Arabian Court | UAE Resident ID Only)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
Pillow menu
Blackout drapes/curtains
  • 100 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed (Arabian Court | UAE Resident ID Only)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
Pillow menu
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Double Room, 2 Queen Beds (Arabian Court | UAE Resident ID Only)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
Pillow menu
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
King Salman bin Abdul Aziz Al Saud St, Jumeirah Beach, Dubai

What's nearby

  • The Walk - 4 min drive - 2.5 km
  • Dubai Marina Mall - 4 min drive - 3.3 km
  • Skydive Dubai - 5 min drive - 2.5 km
  • Marina Beach - 5 min drive - 2.6 km
  • Emirates Golf Club - 8 min drive - 5.6 km

Getting around

  • Dubai Media City Tram Stop - 5 min walk
  • Dubai Intl. Airport (DXB) - 33 min drive

Restaurants

  • ‪Arabica - ‬9 min walk
  • ‪One&Only Royal Mirage - ‬1 min walk
  • ‪Bussola - ‬11 min walk
  • ‪Jetty Lounge - ‬6 min walk
  • ‪The Beach Grill - ‬6 min walk

About this property

One&Only Royal Mirage

Luxury boutique hotel near The Walk
Located close to Marina Beach, One&Only Royal Mirage provides a free breakfast buffet, 2 beach bars, and 2 poolside bars. With a private beach, beachfront dining, and beach cabanas, this hotel is the perfect place to soak up some sun. Treat yourself to aromatherapy, Ayurvedic treatments, or a facial at One&Only Spa, the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and seafood. Enjoy the gym, as well as activities like rowing/canoeing, windsurfing, and surfing/body boarding. Free in-room WiFi is available to all guests, along with a rooftop terrace and shopping on site.
Other perks at this hotel include:
  • 4 outdoor pools and a children's pool, with a waterslide, free cabanas, and sun loungers
  • Free valet parking
  • Limo/town car service, 3 outdoor tennis courts, and a beach club on site
  • Access to a nearby health club, express check-out, and express check-in
  • Guest reviews give top marks for the helpful staff
Room features
All 451 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces.
Extra amenities include:
  • Childcare services, free infant beds, and free extra beds
  • Bathrooms with designer toiletries and deep soaking tubs
  • 42-inch HDTVs with premium channels and DVD players
  • Furnished balconies or patios, coffee/tea makers, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 1 km
  • Free shopping center shuttle
  • Limo/town car service
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 beach bars
  • 2 poolside bars
  • 4 bars/lounges
  • 7 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Beach Bar and Grill
  • Celebrities
  • Jetty Lounge
  • Olives
  • Tagine

Things to do

  • 3 outdoor tennis courts
  • 4 outdoor pools
  • Basketball
  • Beach club
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Mini golf
  • Motor boating
  • Outdoor pool (guest access)
  • Piano
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Surfing/bodyboarding
  • Tennis lessons
  • Volleyball
  • Water skiing
  • Waterslide
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Children's pool
  • DVD player
  • Free area shuttle
  • Free children's club
  • Free crib
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (26,910 square feet of space)
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 5 floors
  • Built in 1999
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching passport or ID.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 3500
  • New Year's Eve (31 December) Gala Dinner per child: AED 1000 (from 4 to 11 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AED 410 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Mirage Royal
One&Only Mirage
One&Only Royal
One&Only Royal Mirage
One&Only Royal Mirage Dubai
One&Only Royal Mirage Hotel
One&Only Royal Mirage Hotel Dubai
Royal Mirage
The Palace At One And Only Royal Mirage Dubai
The Palace At One&Only Royal Mirage Dubai Hotel Dubai
Royal Mirage Dubai
One&Only Royal Mirage Dubai Hotel Dubai
One And Only Royal Mirage Dubai
One&Only Royal Mirage Hotel
One&Only Royal Mirage Dubai
One&Only Royal Mirage Hotel Dubai

Frequently asked questions

Does One&Only Royal Mirage have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at One&Only Royal Mirage?

As of Nov 23, 2024, prices found for a 1-night stay for 2 adults at One&Only Royal Mirage on Dec 5, 2024 start from ₩953,832, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is One&Only Royal Mirage pet-friendly?

No, pets are not allowed at this property.

How much is parking at One&Only Royal Mirage?

Valet parking is free at this property.

What time is check-in at One&Only Royal Mirage?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at One&Only Royal Mirage?

Check-out is at noon.

Does One&Only Royal Mirage provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 410 per vehicle applies.

Where is One&Only Royal Mirage located?

Located in Dubai Marina, this beachfront hotel is in the entertainment district and within 2 mi (3 km) of Palm Islands, Marina Beach, and The Walk. Dubai Marina Mall is 2.1 mi (3.3 km) away. Dubai Media City Tram Stop is only a 5-minute walk and Palm Jumeirah Tram Stop is 10 minutes.

One&Only Royal Mirage Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 436 out of 567 reviews" "
Rating 8 - Good. 78 out of 567 reviews" "
Rating 6 - Okay. 33 out of 567 reviews" "
Rating 4 - Poor. 9 out of 567 reviews" "
Rating 2 - Terrible. 11 out of 567 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marcelo G

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and property; great breakfast buffet with friendly service. Ample rooms with all the amenities
Stayed 7 nights in Jul 2024

10/10 Excellent

Dean, sheffield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing as always
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel all in all. Most certainly a 5 star, retaining it's Arabian charm in a modern city. Staff were exceptional as was the food and facilities on offer. The only thing you'll need to note is that this is a beach hotel in a city. Consistent noise from building all around on the marina off the beach you get regular boats playing loud music between 4-8pm. If this isn't an issue for you, it's a 10/10 hotel without a doubt.
Stayed 4 nights in Oct 2024

10/10 Excellent

caroline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, location and amenities.
Stayed 3 nights in Oct 2024

10/10 Excellent

Stephen Robert

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 7 nights in Sep 2024

10/10 Excellent

Poliana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Everything was perfect from check in to check out. Stellar service and restaurants. Will definitely be back
Stayed 3 nights in Sep 2024

10/10 Excellent

Rifat

Stayed 5 nights in Aug 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful 5 night stay in Residence, Room & property & most of all staff were all excellent.
Stayed 5 nights in Aug 2024

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2024

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for family and couples who like to be in a quite area
Stayed 2 nights in Aug 2024

10/10 Excellent

Salim, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best relaxing & luxurious resorts in the world
Stayed 2 nights in Aug 2024

10/10 Excellent

Rifat

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and friendly staff Great for business meetings
Stayed 4 nights in Aug 2024

10/10 Excellent

roozbeh

Stayed 6 nights in Jul 2024

10/10 Excellent

Robyel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, highly recommended
Stayed 5 nights in Jul 2024

10/10 Excellent

Samaëlle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel très accueillant avec service impeccable
Stayed 5 nights in Jul 2024

10/10 Excellent

Tacha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a wonderful 4 days at The One & Only Royal Mirage in Dubai. I cannot say enough about the friendly customer service from every staff member we encountered, from the front entrance to the restaurants and pool and everywhere in between. The hotel itself is perfectly situated in a quieter area near Media City and conveniently located near the Tram for easy access to the Marina or downtown Dubai. Beautiful and refreshing pools and gorgeous beach access. The buffet breakfast and meals we ate at the hotel restaurants, Olives and Trésind, were delicious! We would definitely recommend booking here and would stay at this One & Only location if we were to return to Dubai.
Stayed 4 nights in Jul 2024

4/10 Poor

Khalid

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The room decor in The Palace area is outdated, whie slow room services, the room air conditioning eas not cooling good, the pool and beach services only offer drinks and don't provide any food options including basic items like french frise. There is no life, activities in the resort. The pool and outdoor facilities are very good.
Stayed 4 nights in Jul 2024

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Rabia

Stayed 4 nights in Jul 2024

10/10 Excellent

Shabana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional property, staff and service. Although breakfast was really good, there is lack of huge variety to choose from. Unfortunately pool not available after 7pm, which is a shame as nice to be able to have a swim in evenings when it is cooler.
Stayed 10 nights in Jun 2024

10/10 Excellent

Tanseela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the only hotel I stay at whilst visiting Dubai, I have stayed here numerous times and it never fails! I would like to thank all the staff for being so helpful and generous, I walked into my room and was gifted a beautiful bunch of flowers - wish I could bring them back with me to London. I want to thank Saif and Atif at the main entrance for always being helpful and making me feel comfortable - they went over and beyond to answer any query I had. The amenities in the hotel are wonderful - just wow!
Stayed 1 night in May 2024

10/10 Excellent

Loukas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved every moment of our stay! A couple of points: there is some noise from the near by construction. There may be a need to fine tune the service during breakfast in the Rotisserie.
Stayed 3 nights in Jun 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property overall. Perfect location for the tourist as everything is not so far off.
Stayed 10 nights in Jun 2024

10/10 Excellent

Sandra

Stayed 7 nights in Jun 2024

10/10 Excellent

Bret

Stayed 3 nights in Jun 2024